Viktor absolutely amazing ! Quick, efficient and super helpful! Attended to the issue with ease and even showed me a few things to do in the event of any emergencies going forward. This is... See more
Company replied
Location
Switch locationUnit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB
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See what reviewers are saying
Viktor Tsomo - Dyno Rod Came to fix leak with toilet, very polite, did very good job, explained what he was doing during repair. Very happy with the work he did
Company replied
Victor and Muner they did very good job,they were very kind,respectful and confident with job and also they reassure me they will fixed ASAP
Company replied
The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more
Company replied
Company details
- Plumber
- also in
- Drainage Service
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom
- 0208 003 4743
4.4
Excellent
249 reviews
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Pana from Dyno East London attended a…
Pana from Dyno East London attended a plumbing job at my flat in the EC2M area, and I couldn’t be more impressed.
After a previous engineer was unable to locate the stopcock, Pana arrived and, using his outstanding logic, professionalism, and experience, quickly identified exactly where the shut-off valve was. He wasted no time in resolving the issue to an excellent standard.
Pana is an exceptional engineer — efficient, skilled, and highly professional. I highly recommend him, and I hope he serves as an example for other engineers. Thank you again for your outstanding work!
August 12, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Dr Ben Sabet,
We appreciate you sharing your positive experience. We're happy to hear that you were impressed with Pana's professionalism, logic, and experience in resolving the plumbing issue. It's great to know our team delivered excellent service!
Good service came on time and I was 15…
Good service came on time and I was 15 mins call ahead of time so I knew exact time of arrival.
August 5, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that our service met your expectations with timely arrival and advance notification. Thank you for your positive feedback!
Overpriced and under-guaranteed
Overpriced and under-guaranteed
I was quoted for a 2 hour job that took just over an hour. 1 hour and 15 including the Dyno plumber packing up everything and clearing all away. So definitely completed in hour.
I was charged for 2 hours and the fitted part is only guaranteed for 3 months! I asked for a refund and was told that once the plumber stays for an extra hour, the customer pays. Why? So the plumber can now use their free time while Dyno-Rod claims my overcharged money. Rip-off!
July 18, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your feedback — we’re sorry to hear you were dissatisfied with your recent experience.
Our rates and guarantee periods are outlined clearly at the time of booking and confirmed again by the attending engineer before any work begins. In this instance, a two-hour charge was agreed upon in advance, and the visit, including completion of the job and clearing the work area, was within that time frame.
The guarantee provided is standard for the part fitted and reflects the nature of the repair carried out. While we understand your concerns, we can confirm that the charges applied were in line with our terms.
We value all customer feedback and will take your comments on board as part of our ongoing efforts to review and improve our service.
Mr Ali Ghaffar of Dynarod was very…
Mr Ali Ghaffar of Dynarod was very helpful and he is a very experienced and well knowledgeable plumber he told us what exactly had to be done. Sedgwick could not resolve the issue but Mr Ali Ghaffar did.
July 12, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the plumbing issue was resolved. We appreciate your positive feedback and are glad you were satisfied with the service. Thank you for sharing your experience.
We were very happy with Alijan's…
We were very happy with Alijan's excellent service today. He sourced the problem of a water pipe leak under our kitchen sink and repaired it. He was very professional, polite and efficient.
July 7, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your positive experience. We're so glad to hear that you were happy with the service provided by Alican and that the water pipe leak was repaired efficiently.
The engineer knew what problem was and…
The engineer knew what problem was and resolved professinally
July 1, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your experience. We're happy the engineer resolved the problem professionally and efficiently.
Liam did a great job to fix the problem.
Liam did a great job to fix the problem.
June 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're glad to hear that the issue was resolved successfully. Thank you for sharing your positive experience with us!
I had the water leakage problem in my…
I had the water leakage problem in my house and Liam came to fix it from Dyno. He was able to find the problem quickly and fix it. on-time and great service.
June 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that Liam was able to quickly resolve the water leakage issue at your house. We appreciate you taking the time to share your positive experience.
Very friendly and communication was…
Liam was very friendly and communication was 10-10 explained what works were being carried out
.
June 27, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're very pleased to hear that you found Liam friendly and that he kept you well-informed about the work being done. Thanks for the feedback!
I asked if he could come early and I…
I asked if he could come early and I think I was the first the engineer was 100 percent
He did a good job cleaned up after himself and was very respectful ,
June 26, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the engineer was punctual, thorough, and respectful. Thank you for letting us know that you were completely satisfied with the service.
Liam Poole came to fix our toilet and…
Liam Poole came to fix our toilet and was 1st class. Polite, efficient and clear with what he was doing. Excellent service from him.
June 24, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your positive experience. We are happy to hear that you were impressed with the promptness, expertise, and clarity of our engineer Liam.
The plumber called to inform me that he…
The plumber called to inform me that he is on his way. He came identified the problem and solved it promptly.
Very happy with the appropriate intervention
June 24, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you sharing your experience. We're happy to hear that the plumber contacted you and resolved the problem quickly. Thank you for your positive feedback.
Liam Poole ...Job carried out well and…
Liam Poole ...Job carried out well and checked the overall work thoroughly for any water leaks. All satisfactory
June 24, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the job was carried out well by Liam and that the work was checked thoroughly. Thank you for your positive feedback; we appreciate it!
1st engineer recoomended replacing both stopcocks but you repaired one of them you did that was not recoomended and authorised
Both engineers visited the property did not do what they ordered to do
First did not tell the truth and twisted the story and second engineer left the site without notifying us even though we specifically asked him to call us
Also he’s just repaired instead of replacing two stopcocks originally quoted £300 to replace two stopcocks and your staff increased it to £340
June 16, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your feedback. We're sorry to hear about your experience and appreciate you taking the time to share it.
A partial refund of £190 has been processed in recognition of the concerns raised regarding the work carried out and the communication on site. We are reviewing the matter internally to ensure this does not happen again.
If you have any further questions or would like to discuss this further, please don’t hesitate to get in touch.
Very happy with the service received…
Very happy with the service received from Liam. Knew exactly what needed to be done.
June 5, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're very happy to hear that you were pleased with the service you received. Thank you for taking the time to leave us this positive feedback!
Superb service- It took a couple of days and phone calls. However, Kledis was superb. He diagnosed the problem and used his efficient, polite and professional skills to provide an exceptional service.
The job was completed professionally.
June 4, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
Thank you for your kind feedback! We appreciate your patience during the initial stages and are pleased the job was completed to your satisfaction. We'll be sure to pass your comments on!
Friendly and efficient
Klaidi was really nice and friendly, got straight to the job and fixed in no time at all - would highly recommend!
June 5, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that you had a positive experience with Klaidi! It's great to know that our service was efficient and friendly. Thank you for your recommendation!
Super Plumber
We had the absolute pleasure of Klaidi solving our bathroom toilet to frontroom ceiling leak issue. He arrived to pots on the floor water dripping from the ceiling and a frantic woman (me) rambling on about having showers, flushing the toilet and then a bubble appearing in the ceiling. He was 100% professional, the house is tiny and the family were walking back and forth getting in the way yet this was never an issue. Partner and myself then bombarded him with a range of questions that he answered without breaking a sweat. Most importantly Klaidi explained the different options as the work progressed. His communication was excellent, he was particularly clear about how access could be gained to investigate the leak and the parts of the ceiling / tiles that needed to be removed. He found the leak, stopped it and brought alot of joy to our day. Thank you for giving us our toilet back.
May 30, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that the issue was resolved so professionally and efficiently. We appreciate your kind words and are so glad Klaidi could bring some joy to your day by fixing the leak and restoring your toilet. Thank you for your positive feedback!
tap repair by Klaidi
Very polite and professional. Thanks for the great work Klaidi.
May 30, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We appreciate you taking the time to leave us this wonderful review. We're so glad you had a positive experience with Klaidi!
I thought that it was nice to get a…
I thought that it was nice to get a call before arrival. Klaidi was fast and efficient and very polite love his smile.
May 30, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing East London
We're happy to hear that you appreciated the call and the efficient, polite service. We appreciate your positive feedback and are glad you enjoyed your experience.
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