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Dyno-Rod - Plumbing East London Reviews 

239
TrustScore 4.5 out of 5

4.4

Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB


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Rated 5 out of 5 stars

The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more

Company replied

Rated 5 out of 5 stars

Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more

Company replied

Rated 5 out of 5 stars

When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more

Company replied

Rated 5 out of 5 stars

Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom

  • 0208 003 4743

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

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4.4

All reviews

(239)

8,160 reviews in the last 12 months

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Rated 5 out of 5 stars

Liam Poole came to fix our toilet and…

Liam Poole came to fix our toilet and was 1st class. Polite, efficient and clear with what he was doing. Excellent service from him.

June 24, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate you sharing your positive experience. We are happy to hear that you were impressed with the promptness, expertise, and clarity of our engineer Liam.

Rated 5 out of 5 stars

The plumber called to inform me that he…

The plumber called to inform me that he is on his way. He came identified the problem and solved it promptly.
Very happy with the appropriate intervention

June 24, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate you sharing your experience. We're happy to hear that the plumber contacted you and resolved the problem quickly. Thank you for your positive feedback.

Rated 5 out of 5 stars

Liam Poole ...Job carried out well and…

Liam Poole ...Job carried out well and checked the overall work thoroughly for any water leaks. All satisfactory

June 24, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the job was carried out well by Liam and that the work was checked thoroughly. Thank you for your positive feedback; we appreciate it!

Rated 1 out of 5 stars

1st engineer recoomended replacing both stopcocks but you repaired one of them you did that was not recoomended and authorised

Both engineers visited the property did not do what they ordered to do
First did not tell the truth and twisted the story and second engineer left the site without notifying us even though we specifically asked him to call us
Also he’s just repaired instead of replacing two stopcocks originally quoted £300 to replace two stopcocks and your staff increased it to £340

June 16, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for your feedback. We're sorry to hear about your experience and appreciate you taking the time to share it.

A partial refund of £190 has been processed in recognition of the concerns raised regarding the work carried out and the communication on site. We are reviewing the matter internally to ensure this does not happen again.

If you have any further questions or would like to discuss this further, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Very happy with the service received…

Very happy with the service received from Liam. Knew exactly what needed to be done.

June 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're very happy to hear that you were pleased with the service you received. Thank you for taking the time to leave us this positive feedback!

Rated 4 out of 5 stars
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Reply from Dyno-Rod - Plumbing East London

Thank you for your kind feedback! We appreciate your patience during the initial stages and are pleased the job was completed to your satisfaction. We'll be sure to pass your comments on!

Rated 5 out of 5 stars

Friendly and efficient

Klaidi was really nice and friendly, got straight to the job and fixed in no time at all - would highly recommend!

June 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that you had a positive experience with Klaidi! It's great to know that our service was efficient and friendly. Thank you for your recommendation!

Rated 5 out of 5 stars

Super Plumber

We had the absolute pleasure of Klaidi solving our bathroom toilet to frontroom ceiling leak issue. He arrived to pots on the floor water dripping from the ceiling and a frantic woman (me) rambling on about having showers, flushing the toilet and then a bubble appearing in the ceiling. He was 100% professional, the house is tiny and the family were walking back and forth getting in the way yet this was never an issue. Partner and myself then bombarded him with a range of questions that he answered without breaking a sweat. Most importantly Klaidi explained the different options as the work progressed. His communication was excellent, he was particularly clear about how access could be gained to investigate the leak and the parts of the ceiling / tiles that needed to be removed. He found the leak, stopped it and brought alot of joy to our day. Thank you for giving us our toilet back.

May 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the issue was resolved so professionally and efficiently. We appreciate your kind words and are so glad Klaidi could bring some joy to your day by fixing the leak and restoring your toilet. Thank you for your positive feedback!

Rated 5 out of 5 stars

tap repair by Klaidi

Very polite and professional. Thanks for the great work Klaidi.

May 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate you taking the time to leave us this wonderful review. We're so glad you had a positive experience with Klaidi!

Rated 5 out of 5 stars

I thought that it was nice to get a…

I thought that it was nice to get a call before arrival. Klaidi was fast and efficient and very polite love his smile.

May 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that you appreciated the call and the efficient, polite service. We appreciate your positive feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

I had the engineer Merinado cupaj out…

I had the engineer Merinado cupaj out today he was very helpful and kind and fixed my issue very happy with the service

April 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're so glad that Merinado was helpful and kind and resolved the issue. We appreciate you taking the time to leave us this positive feedback!

Rated 5 out of 5 stars

Amazing service by Jewad

Amazing service by Jewad, had no water all day and he still managed to make it to us in the evening to fix the issue which he did efficiently and even waited to see everything was OK. Thank you

April 28, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We are thrilled to hear about your positive experience. It's wonderful to know that you were so impressed with the service you received. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along to Jawed.

Rated 5 out of 5 stars

Excellent service provided by Jawed

Excellent service provided by Jawed. Prompt, friendly, efficient and skilled - he explained everything clearly and resolved the issue speedily, even managing to save my bathroom tiles whilst having to remove them! Highly recommended.

April 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for taking the time to share your positive experience. We're delighted to hear that you were impressed with the service you received. We strive to provide our customers with the best possible experience, and we're glad that Jawed was able to quickly resolve your issue.

Rated 5 out of 5 stars

Excellent service provided by the…

Excellent service provided by the engineer Jawed Hashimi. Faulty valve and other equipment replaced within the time frame suggested.

April 14, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate your kind words about Jawed's service. We're glad to hear that he was able to resolve your issue promptly and effectively. We strive to provide our customers with the best possible experience, and we're pleased to know that we met your expectations in this instance.

Rated 5 out of 5 stars

Leaking pipe

Leak discovered at 9am. Plumber attended and repaired pipe by 1pm
Excellent service.

April 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate you taking the time to share your experience. We're glad to hear that our plumber was able to resolve the issue promptly and efficiently.

Rated 5 out of 5 stars

Very good and polite

Very good and polite , identified the issue quickly and explained what he was doing

April 11, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate your feedback and are glad you had a positive experience. We strive to provide excellent service and are happy to hear that our engineer was able to identify and explain the issue effectively.

Rated 5 out of 5 stars

They arrived really quickly on a Sunday…

They arrived really quickly on a Sunday evening and fixed the loo flush straightaway. Great service.

April 6, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for your kind words! We are delighted to hear that you were impressed with our prompt service and the quick resolution of your plumbing issue. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.

Rated 5 out of 5 stars

Merinado the plumber did an amazing…

Merinado the plumber did an amazing job. He has Very good manners, he is very understanding and also funny. He seemed to enjoy what he was doing and he did it with so much care. Also advised me on how to avoid having this issues again so soon. I will call him back for any plumbing issue i will have.

March 31, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for your kind words and 5-star review. We are thrilled to hear that you had such a positive experience with our plumber.

We appreciate your feedback about Merinado's professionalism, understanding, and helpful advice. It's great to know that he was able to provide you with a solution and guidance to prevent future issues. We strive to provide exceptional service and your review is a testament to our team's dedication.

Rated 5 out of 5 stars

Excellent service

I had dyno rod out couple weeks ago regarding an emergency and they came with in an hour and the engineer Merinado Cupaj was so amazing as he noticed the problem right away from the leaking toilet and fix it and he explained everything he was very polite.
Very happy with the experience on dyno.

March 21, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you for taking the time to leave us a review. We are delighted to hear that you were so pleased with the service you received. We strive to provide our customers with high-quality service and it is encouraging to know that we met your expectations. We appreciate your kind words about Merinado and are glad you would recommend him to others.

Rated 5 out of 5 stars

Amandas J from Dyno-Rod is a truly…

Armandas J from Dyno-Rod is a truly outstanding plumber. Not just for his plumbing skills, but for the lengths that he and Dyno will go to to detect and repair a leak. I was very impressed, so much so that I had to write this. We live in a Victorian terrace home with a half cellar, the other half of the home sits on foundations with a barely 35-40cm height crawl space. We recently realised that a hot water pipe under the house was leaking a lot, going undetected for some time the leak had resulted in flooring above becoming raised as the beams had become soaked over an extended period. Luckily we had Brit Gas home services insurance and so immediately called for an engineer, Dyno sent an engineer within 2hrs. It was determined that although the water could be seen dripping, its origin could only be sourced by venturing under the house or removing engineered wood flooring above. Removing flooring would have been a nightmare, so hope was this would not be necessary. It was decided that an attempt to source the leak via the crawl space would be tried before ripping up floorboards. Dyno sent Armandas to assess the leak. You've seen the Shawshank redemption, Andy Dufresne crawling through a sewer pipe to reach freedom, you've seen the Great Escape with Danny the 'tunnel king' crawling and digging through dirt with little more than a spatula. Armandas J tops them both!. A tall slim young man, Armandas donned his hazmat style gear and ventured into the bowels of the house. Entering the narrow area barely 40cm height, crawling through decades old dust and dirt, building work detritus and even removing a dead rodent, he pushed on toward the source of the leak. Having located the leak, the signs were not good. The leak was from a joint nested between wooden beams, easy to access from above but extremely difficult from below. With his nifty tools, skill and almost inhuman dexterity Armandas somehow managed to free up enough space to repair and refit the pipe and joint. All this from a space barely enough to turn over, move arms or breath without an industrial level face mask. (I know, my son and I tried it). Leak repaired, Armandas retired to the comparable luxury of his van to drink from his bottle of water, with the sun shining on his face, I noticed a look of well deserved satisfaction from not only successfully completing a very difficult job and receiving gratitude from the customer, but more importantly, a feeling of pride in his work. 5 Stars.

March 20, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Thank you so much for your detailed and thoughtful review. We truly appreciate you taking the time to share your experience. It’s wonderful to hear that Armandas went above and beyond to resolve such a challenging issue with skill, dedication, and determination.

We take great pride in delivering top-quality service, and your kind words reaffirm the hard work our engineers put in every day. We’ll be sure to pass your feedback on to Armandas—he’ll be delighted to know his efforts made such a positive impact.😊

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