Banner for Dyno-Rod - Plumbing East London

Dyno-Rod - Plumbing East London Reviews 

239
TrustScore 4.5 out of 5

4.4

Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more

Company replied

Rated 5 out of 5 stars

Two very friendly guys came on time and were very helpful and respectful (came with their shoe bags, its a big thing for me, as we dont wear outside shoes indoors). They were very quick to diagnose... See more

Company replied

Rated 5 out of 5 stars

When we have any plumbing issues, we find DYNO Plumbing is excellent. We always ask for Luke as he is highly knowledgeable and reliable. He has a great manner and can be trusted to fix issues. He h... See more

Company replied

Rated 5 out of 5 stars

Liam came to our home to fix a leak in Radiator pipe. Although it was a bit tricky work, he managed to finally fix and repaired the issue to our full satisfaction. Liam was extremely polite and patien... See more

Company replied


Company details

  1. Plumber
  2. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom

  • 0208 003 4743

4.4

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(239)

8,134 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Klaidi from Dyno Plumbers was a true…

Klaidi from Dyno Plumbers was a true plumbing magician. I have been trying to get my loo fixed and have had 7 people here (6 from British Gas Homecare to no avail). He came at 7pm (long day for him) and didn't leave until he figured out the issue and fixed it. Truly admirable and professional. I finally found a plumber who can be trusted and knows what he's doing! Bravo and thank you.

October 29, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Hi,

We're really happy to hear that Klaidi resolved your persistent issue. We appreciate you acknowledging his dedication and expertise. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Leaking Grohe Kitchen mixer tap

Klaidi came to remedy a leaking Grohe kitchen mixer tap and was brilliant!
There was initially a puzzle over how to access the valve that needed to be replaced and we feared we may have to completely replace the, not inexpensive, taps.
Klaidi took great care not to damage the taps and persevered with prising the handle off the unit. He was efficient, polite and respectful of our wishes.

October 28, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Alexis Edwards,

We appreciate you sharing your experience. We're happy to hear that Klaidi was efficient, polite, and respectful while resolving the issue with your kitchen mixer tap. Thank you!

Best wishes,

Rated 5 out of 5 stars

Plumbing

Arrived on time, knew exactly what needed to be done and completed the job perfectly with no fuss. Pleasant to deal with and tidied up afterwards

October 27, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the service was punctual, efficient, and thorough. It's great to know that you found the interaction pleasant and the cleanup satisfactory. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Outstanding job by Klaidi

Outstanding job by Klaidi. Well done

October 22, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Michael Commins,

We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us; it means a lot.

Best wishes,

Rated 5 out of 5 stars

Absolutely fantastic Service

Absolutely fantastic Service. .. worth every penny when they quote for a job they go over and above what needs to be done .. have used them many times in the past and will continue to use them

September 25, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We appreciate your fantastic feedback! We're happy to hear that our service met your expectations and that you value our commitment to going above and beyond. Thank you for your continued trust!

Rated 5 out of 5 stars

Luke was great

Luke was great, really sound advice to get my plumbing issue resolved.

September 12, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Kaz Lamina,

We're happy to hear that Luke's advice helped resolve your plumbing issue. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Called Dyno to rectify a bad shower…

Called Dyno to rectify a bad shower installation ,
The previous builder who did the work disappeared.
Had a visit from Luke to see what needed to be done, Dyno did not charge for the estimate.
I paid a £100 + vat callout charge to have a similar estimate prior and a few other businesses i called all charged callout fees.
He returned the next week to fix the job within 2 hours, cutting through the rear side to access the pipework rather dismantling the entire front side which was completely sealed up, saving us a massive amount of expenses.
I have to say Luke's work was very precise and he knew exactly what he was doing , without being in a hurry, a top guy with a great attitude !

August 22, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Jon Rosa,

We appreciate you sharing your experience! We're happy to hear that the work was completed efficiently and precisely, saving you time and money. It's great to know that you were pleased with Luke's expertise and attitude. Thank you for your feedback.

Rated 5 out of 5 stars

Armandas attended our house and…

Armandas attended our house and identified the problem swiftly, and returned the next day and fixed the issue. Extremely happy with his work, he even cleaned the area after he fixed the problem!

September 5, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Asli Ozalgan,

We appreciate you sharing your positive experience! We're happy to hear that Armandas identified the problem swiftly and resolved the issue effectively. We're also glad they cleaned the area after the repair!

Rated 5 out of 5 stars

Excellent service

They were excellent dealing with the leak on my drive. Efficient helpful professional and pleasant

September 4, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Howar,

We're happy to hear that our team provided efficient, helpful, professional, and pleasant service while addressing the leak. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service

I contacted Dyno after being let down badly and plumbers trying to rip me off with their extortionate quotes, especially when they heard the phrase "insurance job". Dyno were excellent. They were very professional and polite. They were able to send a plumber out the same day I called them. I feel that I have to mention Panagiotis Zekthi by name because he was exceptional. He was punctual and friendly. He came in, there's was no faffing around and he was able to detect what the problem was very quickly. I would definitely recommend this company to friends and family.

August 15, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Carol,

We're happy to hear about your positive experience! It's great that we could assist you promptly and professionally after your previous difficulties. We appreciate your kind words and are glad Panagiotis provided exceptional service. Thank you for recommending us!

Rated 5 out of 5 stars

Pana from Dyno East London attended a…

Pana from Dyno East London attended a plumbing job at my flat in the EC2M area, and I couldn’t be more impressed.

After a previous engineer was unable to locate the stopcock, Pana arrived and, using his outstanding logic, professionalism, and experience, quickly identified exactly where the shut-off valve was. He wasted no time in resolving the issue to an excellent standard.

Pana is an exceptional engineer — efficient, skilled, and highly professional. I highly recommend him, and I hope he serves as an example for other engineers. Thank you again for your outstanding work!

August 12, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Dr Ben Sabet,

We appreciate you sharing your positive experience. We're happy to hear that you were impressed with Pana's professionalism, logic, and experience in resolving the plumbing issue. It's great to know our team delivered excellent service!

Rated 5 out of 5 stars

Good service came on time and I was 15…

Good service came on time and I was 15 mins call ahead of time so I knew exact time of arrival.

August 5, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're happy to hear that our service met your expectations with timely arrival and advance notification. Thank you for your positive feedback!

Rated 1 out of 5 stars

Overpriced and under-guaranteed

Overpriced and under-guaranteed

I was quoted for a 2 hour job that took just over an hour. 1 hour and 15 including the Dyno plumber packing up everything and clearing all away. So definitely completed in hour.

I was charged for 2 hours and the fitted part is only guaranteed for 3 months! I asked for a refund and was told that once the plumber stays for an extra hour, the customer pays. Why? So the plumber can now use their free time while Dyno-Rod claims my overcharged money. Rip-off!

July 18, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

Thank you for your feedback — we’re sorry to hear you were dissatisfied with your recent experience.

Our rates and guarantee periods are outlined clearly at the time of booking and confirmed again by the attending engineer before any work begins. In this instance, a two-hour charge was agreed upon in advance, and the visit, including completion of the job and clearing the work area, was within that time frame.

The guarantee provided is standard for the part fitted and reflects the nature of the repair carried out. While we understand your concerns, we can confirm that the charges applied were in line with our terms.

We value all customer feedback and will take your comments on board as part of our ongoing efforts to review and improve our service.

Rated 5 out of 5 stars

Mr Ali Ghaffar of Dynarod was very…

Mr Ali Ghaffar of Dynarod was very helpful and he is a very experienced and well knowledgeable plumber he told us what exactly had to be done. Sedgwick could not resolve the issue but Mr Ali Ghaffar did.

July 12, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the plumbing issue was resolved. We appreciate your positive feedback and are glad you were satisfied with the service. Thank you for sharing your experience.

Rated 5 out of 5 stars

We were very happy with Alijan's…

We were very happy with Alijan's excellent service today. He sourced the problem of a water pipe leak under our kitchen sink and repaired it. He was very professional, polite and efficient.

July 7, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We appreciate you sharing your positive experience. We're so glad to hear that you were happy with the service provided by Alican and that the water pipe leak was repaired efficiently.

Rated 5 out of 5 stars

The engineer knew what problem was and…

The engineer knew what problem was and resolved professinally

July 1, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We appreciate you sharing your experience. We're happy the engineer resolved the problem professionally and efficiently.

Rated 5 out of 5 stars

Liam did a great job to fix the problem.

Liam did a great job to fix the problem.

June 27, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're glad to hear that the issue was resolved successfully. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

I had the water leakage problem in my…

I had the water leakage problem in my house and Liam came to fix it from Dyno. He was able to find the problem quickly and fix it. on-time and great service.

June 27, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're happy to hear that Liam was able to quickly resolve the water leakage issue at your house. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Very friendly and communication was…

Liam was very friendly and communication was 10-10 explained what works were being carried out
.

June 27, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're very pleased to hear that you found Liam friendly and that he kept you well-informed about the work being done. Thanks for the feedback!

Rated 5 out of 5 stars

I asked if he could come early and I…

I asked if he could come early and I think I was the first the engineer was 100 percent
He did a good job cleaned up after himself and was very respectful ,

June 26, 2025
Unprompted review
Dyno-Rod - Plumbing East London logo

Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the engineer was punctual, thorough, and respectful. Thank you for letting us know that you were completely satisfied with the service.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look