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Dyno-Rod - Plumbing East London Reviews 

249
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TrustScore 4.5 out of 5

4.4

Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY Ilford, Essex, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Viktor absolutely amazing ! Quick, efficient and super helpful! Attended to the issue with ease and even showed me a few things to do in the event of any emergencies going forward. This is... See more

Company replied

Rated 5 out of 5 stars

Viktor Tsomo - Dyno Rod Came to fix leak with toilet, very polite, did very good job, explained what he was doing during repair. Very happy with the work he did

Company replied

Rated 5 out of 5 stars

Victor and Muner they did very good job,they were very kind,respectful and confident with job and also they reassure me they will fixed ASAP

Company replied

Rated 5 out of 5 stars

The team was sent to investigate and find a leak under my floorboards near my boiler, which they did very quickly. They fixed it promptly and restored the floorboards and carpet as good as it was be... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 6, Thompson Close, Redbridge Enterprise Centre, IG1 1TY, Ilford, Essex, United Kingdom

  • 0208 003 4743

4.4

Excellent

TrustScore 4.5 out of 5

249 reviews

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4.4

All reviews

(249)

8,363 reviews in the last 12 months

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Rated 5 out of 5 stars

Plumbing leak

Liam the plumber did a great job and located and fixed the problem very quickly with minimal disturbance and mess.

January 9, 2026
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi,

We appreciate you sharing your experience! We're happy to hear Liam did a great job, located the problem, and resolved it quickly with minimal mess.

Best wishes

Rated 1 out of 5 stars

Avoid at all cost

I have a leak in my bathroom, they have sent three different people out to fix the problem, they keep changing their quotation and they have not fix the issue. They clearly do not what they are doing. Poor customer service. Wouldn’t not recommend them. Total waste of time!

December 15, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We’re really sorry to hear about your experience, this isn’t the standard we aim for.

Because this review has been left as unknown, we can’t identify the job from the information provided. We’d like to investigate what happened. Please contact us directly with your postcode and job reference number so we can locate the booking and respond properly.

Thank you

Rated 5 out of 5 stars

First class from start to finish

First class from start to finish
Left bathroom clean and tidy after fitting sink

November 28, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi Paul,

We're happy to hear that you had a first-class experience! We really appreciate your positive feedback.

Best wishes

Rated 1 out of 5 stars

What a way to make an already stressful…

What a way to make an already stressful situation even worse.

I had an all-day appointment booked, and I still didn’t receive any confirmation, call, or message to say the engineer was 30 minutes away. As always, the moment I had to leave the house, he arrived. I explained that I had just stepped out but my wife was on her way back — he refused to wait. The entire interaction was recorded on my Ring doorbell.

He was rude and dismissive. When I asked why he didn’t call ahead, he claimed he did — but there are no missed calls, no voicemail, nothing. If he actually called, it must have been a quick ring-and-cancel, because nothing came through. Why say you called when you didn’t?

He then refused to return, claiming I was rude. Yes, I was frustrated — understandably — because he wouldn’t wait even briefly, but I was not rude. Why couldn’t he simply say he’d go to another job and come back later? Why escalate an already stressful situation, especially when we have a leak spreading through the house and cannot use any water, with kids at home?

And now, unbelievably, I’ve been given a new appointment in six days’ time.

To repeat: we have an active leak spreading, and we cannot use water. This is an urgent situation, and delaying it by nearly a week is unacceptable.

Amazing service, guys. Thank you.

November 27, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Aaron Edwards,

We regret to hear about the difficulties you experienced with your appointment and the engineer's visit. We understand your frustration about the delay in resolving your urgent leak. In order for us to investigate this thoroughly and address the issue, please contact us on 02084780030 or send an email to office@dynoeastlondon.com.
Thank you for bringing this to our attention.

Best wishes

Rated 5 out of 5 stars

I was very pleased with the level of…

I was very pleased with the level of service, care, and experience. Simon S. has done an excellent job, I highly recommended. Thank you.

November 19, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that you were pleased with the service and care you received. We appreciate your recommendation and thank you for your feedback.

Best wishes

Rated 5 out of 5 stars

Fantastic job and brilliant customer service

Fantastic professional team from start to finish. Klaidi fitted our new tap and replaced a burst flexible pipe under the sink with maximum efficiency and attention to detail. Was considerate of our home by minimising any mess and tidying up after and was so courteous and helpful. Brilliant customer service extended to Shahriyar who made appointment and took payment over the phone. Wish all tradespeople were like these guys! Highly recommended.

November 17, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi,

We really appreciate you sharing your experience with our team. It's great to hear that the tap fitting and pipe replacement were completed efficiently and with such care. We're happy our customer service met your expectations, and we value your recommendation!


Best wishes

Rated 5 out of 5 stars

Young man named Klaidi - very helpful!

Young man named Klaidi - very helpful and insightful - spoke me through the whole repair and outlined where there was the issue and how it was resolved. We now have running water - much appreciated.

November 15, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi,

We're happy to hear that Klaidi was helpful and informative, resolving the issue effectively. We appreciate your feedback and are glad you now have running water.

Best wishes

Rated 5 out of 5 stars

Helpfull engineer

Thank you so much for sending Kiaidi to fix my toilet today
He was both helpful and friendly and kept me updated so please pass on my thanks

November 3, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Frank ,

We appreciate your kind words! We're happy to hear that Klaidi was helpful and friendly and kept you informed. We will certainly pass on your thanks.

Best wishes,

Rated 1 out of 5 stars

3 rd visit to replace basin ,straight…

3 rd visit to replace basin ,straight swoop but tap hole required , replace plug & waste .
Basin installed , without a tap whole as booked - ie no tap - no running water !
Last appointment canceled - no show !
Appoitment before , was booked for replace basin waste , but cancelled to merge to instal basin same time -
Now , we re left with no running water .

October 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Claire Fullerton,

We regret the issues you've experienced with your basin replacement. We apologize for the cancelled appointment and have now investigated this issue to prevent future occurrences. Thanks for your feedback.

Best wishes

Rated 5 out of 5 stars

Thank you Klaidi!

My name is Joanne Salmons and I never usually write reviews however I asked my daughter to use her trust pilot account just for this one. I couldn’t be happier with the service I received from KLAIDI at Dyno-Rod. He arrived exactly on time, explained everything clearly, and handled the job with real care and skill. What stood out most was how respectful and professional he was he even tidied up afterward and made sure everything was running smoothly before leaving. True five-star service highly recommend! Thank you klaidi!

October 30, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Louise,

We appreciate you & your daughter taking the time to share your positive experience about Klaidi. We're happy to hear that our service was prompt, clear, and handled with care. It's great to know the job was completed professionally and respectfully. Thank you for recommending our services!

Best wishes,

Rated 5 out of 5 stars

Klaidi from Dyno Plumbers was a true…

Klaidi from Dyno Plumbers was a true plumbing magician. I have been trying to get my loo fixed and have had 7 people here (6 from British Gas Homecare to no avail). He came at 7pm (long day for him) and didn't leave until he figured out the issue and fixed it. Truly admirable and professional. I finally found a plumber who can be trusted and knows what he's doing! Bravo and thank you.

October 29, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Hi,

We're really happy to hear that Klaidi resolved your persistent issue. We appreciate you acknowledging his dedication and expertise. Thank you for your positive feedback!

Best wishes,
Marie
Dyno-Rod

Rated 5 out of 5 stars

Leaking Grohe Kitchen mixer tap

Klaidi came to remedy a leaking Grohe kitchen mixer tap and was brilliant!
There was initially a puzzle over how to access the valve that needed to be replaced and we feared we may have to completely replace the, not inexpensive, taps.
Klaidi took great care not to damage the taps and persevered with prising the handle off the unit. He was efficient, polite and respectful of our wishes.

October 28, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Alexis Edwards,

We appreciate you sharing your experience. We're happy to hear that Klaidi was efficient, polite, and respectful while resolving the issue with your kitchen mixer tap. Thank you!

Best wishes,

Rated 5 out of 5 stars

Plumbing

Arrived on time, knew exactly what needed to be done and completed the job perfectly with no fuss. Pleasant to deal with and tidied up afterwards

October 27, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We're happy to hear that the service was punctual, efficient, and thorough. It's great to know that you found the interaction pleasant and the cleanup satisfactory. Thank you for your positive feedback!

Dyno-Rod

Rated 5 out of 5 stars

Outstanding job by Klaidi

Outstanding job by Klaidi. Well done

October 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Michael Commins,

We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us; it means a lot.

Best wishes,

Rated 5 out of 5 stars

Absolutely fantastic Service

Absolutely fantastic Service. .. worth every penny when they quote for a job they go over and above what needs to be done .. have used them many times in the past and will continue to use them

September 25, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

We appreciate your fantastic feedback! We're happy to hear that our service met your expectations and that you value our commitment to going above and beyond. Thank you for your continued trust!

Rated 5 out of 5 stars

Luke was great

Luke was great, really sound advice to get my plumbing issue resolved.

September 12, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Kaz Lamina,

We're happy to hear that Luke's advice helped resolve your plumbing issue. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Called Dyno to rectify a bad shower…

Called Dyno to rectify a bad shower installation ,
The previous builder who did the work disappeared.
Had a visit from Luke to see what needed to be done, Dyno did not charge for the estimate.
I paid a £100 + vat callout charge to have a similar estimate prior and a few other businesses i called all charged callout fees.
He returned the next week to fix the job within 2 hours, cutting through the rear side to access the pipework rather dismantling the entire front side which was completely sealed up, saving us a massive amount of expenses.
I have to say Luke's work was very precise and he knew exactly what he was doing , without being in a hurry, a top guy with a great attitude !

August 22, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Jon Rosa,

We appreciate you sharing your experience! We're happy to hear that the work was completed efficiently and precisely, saving you time and money. It's great to know that you were pleased with Luke's expertise and attitude. Thank you for your feedback.

Rated 5 out of 5 stars

Armandas attended our house and…

Armandas attended our house and identified the problem swiftly, and returned the next day and fixed the issue. Extremely happy with his work, he even cleaned the area after he fixed the problem!

September 5, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Asli Ozalgan,

We appreciate you sharing your positive experience! We're happy to hear that Armandas identified the problem swiftly and resolved the issue effectively. We're also glad they cleaned the area after the repair!

Rated 5 out of 5 stars

Excellent service

They were excellent dealing with the leak on my drive. Efficient helpful professional and pleasant

September 4, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Howar,

We're happy to hear that our team provided efficient, helpful, professional, and pleasant service while addressing the leak. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service

I contacted Dyno after being let down badly and plumbers trying to rip me off with their extortionate quotes, especially when they heard the phrase "insurance job". Dyno were excellent. They were very professional and polite. They were able to send a plumber out the same day I called them. I feel that I have to mention Panagiotis Zekthi by name because he was exceptional. He was punctual and friendly. He came in, there's was no faffing around and he was able to detect what the problem was very quickly. I would definitely recommend this company to friends and family.

August 15, 2025
Unprompted review
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Reply from Dyno-Rod - Plumbing East London

Carol,

We're happy to hear about your positive experience! It's great that we could assist you promptly and professionally after your previous difficulties. We appreciate your kind words and are glad Panagiotis provided exceptional service. Thank you for recommending us!

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