Easy to book an appointment, notified well in advance of plumbers arrival time.plumber was polite , knew what needed to be done and was able to offer a range of options to replace our faulty tap. When... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The plumber was extremely helpful and good at his job - very nice lad 👏 My only gripe was that when I took out Care with British gas they didn't inform me about the extra cost of the replacement pump... See more
Company replied
Dyno-Rod - Plumbing North West are one of the most efficient, resourceful and professional companies still around today. A problem arose emanating from my drains which nobody sent through BritGas co... See more
Absolutely fantastic service at this time of year especially! Prompt, efficient, polite young man - Joseph. Our toilet was blocked - oh dear, what a dreadful job, but Joseph came to the rescue. He... See more
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Vale Street Works,, Vale Street, BB3 1LP, Darwen, Lancashire, United Kingdom
- 01254 367114
4.8
Excellent
259 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Superb qualified engineers Jack and…
Superb qualified engineers Jack and Brandon. Seamless work.Professional throughout. Ambassadors for your company. The first job so good and seamless. I personally asked for them today to return. Again wonderful service Thank you
May 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Kristina Butterworth,
We're happy to hear about your wonderful experiences with our engineers. It's great to know the work was seamless and professional. We appreciate you taking the time to share your feedback.
Dyno-Rod
Dyno Rod came as part of my Home…
Dyno Rod came as part of my Home maintenence agreement with British Gas. I only had to wait 2 days for appointment. The Engineer was excellent and carried out the job to perfection. Leaving everything clean and tidy. I'm very happy with the service.
April 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Rose Finn,
We appreciate you sharing your feedback. We're happy to hear that the engineer provided excellent service, completing the job to perfection and leaving everything clean. We're glad you're happy with the service.
Dyno-Rod
Communication was terrible both in…
Communication was terrible both in letting us know of likely arrival times and between the two plumbers who attended. The first arrived mid afternoon unannounced but couldn’t carry out the work then apparently but costed it at £156, saying it would be done next morning. We have insurance with D&G so we’re baffled why it should cost anything.
The next plumber arrived next mid afternoon but had no notion of what was needed doing. The absence of communication was very worrying. He could not understand where £156 came from, but in order to not waste another sunny day, I told him to carry on and we’d pay but look for a refund. He did the work successfully.
This was a painful experience merely to get a toilet cistern mended. The last plumber was very frustrated by the lack of prior information in fairness to him.
At the back of all this is D&G who delegate to the appalling and useless Sedgwick. I will be looking elsewhere for plumbing insurance.
April 8, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Malcolm,
We appreciate you sharing your experience. We're sorry to hear about the communication issues and the confusion regarding the work needed and the initial cost. We'll review this internally to improve our service coordination. Thank you for your feedback.
Dyno-Rod
Fine honest and accurate service
Fine honest and accurate service.
Would recommend
April 7, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Charles Reilly,
We appreciate your recommendation and are happy to hear that you found our service honest and accurate. Thank you for your positive feedback.
Michael
Dyno-Rod
The guys who came to fit a pump were…
The guys who came to fit a pump were great. They couldn’t have been more thorough and professional.
March 13, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Keith,
We're happy to hear that the team who installed the pump were thorough and professional. Thank you for your positive feedback and for taking the time to share.
Michael
Would recommend
Would recommend. Very efficient. Very pleasant young man.
March 12, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Mr Bates,
We appreciate your recommendation and are so glad you found our service efficient and our employee pleasant. Thank you for your positive feedback!
Michael
Friendly and professional
When your tap snaps leaving water pouring out and you need a fast solution, they came and installed a new tap and it was fantastic value for money. Pleasant and professional. Thank you.
March 7, 2026
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Graham Hickey,
We appreciate you sharing your experience. We're happy to hear that we provided a fast solution and fantastic value for money when we installed your new tap. Thank you!
Michael
Reply from Dyno-Rod - Plumbing North West
wayne patrick skelton,
We are happy to learn that you received good work and service. We appreciate you taking the time to leave us this positive feedback.
Michael
Reliable and professional
Had been let down by two other plumbers.
Saw Dyno-Rod did one off jobs so booked a plumber.
Came when they said, fixed the leak in no time.
Would highly recommend. Not cheap but reliable and courteous plumbers. No messing about and the job done. Excellent service.
December 16, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Julie Morgan,
We appreciate you taking the time to leave us a review. We're happy to hear that we could provide a reliable and courteous service, especially after your previous experiences. We're so glad you were satisfied!
Best wishes
Michael
Dyno-Rod
Great service!
We had an excellent experience with Ryan replacing our leaking hot water tank. He was always very friendly, professional, respectful of our home and knowledgeable. We wouldn't hesitate to recommend him to anyone looking for a reliable, honest and skilled plumber. Thank you again, a real credit to the company.
December 9, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Tracy M,
We appreciate you sharing your experience. We're happy to hear that the engineer was friendly, professional, respectful, and knowledgeable while replacing your hot water tank. It's great to know that you would recommend them. Thank you!
Best wishes
Michael
Dyno-Rod
Super friendly and efficient!
November 29, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Matthew Brinicombe,
We appreciate your kind words! We are so glad that you found our team to be efficient and friendly.
Best wishes
Michael
Dyno-Rod
Timely response with no drama
Timely response with no drama, knowledgable Plumber, did a great job and very clean and tidy.
November 7, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Howard,
We're happy to hear that our plumber was knowledgeable, timely, and tidy! Thank you for sharing your positive experience with us; we appreciate it.
Best wishes
Michael
Dyno-Rod
Leaking toilet
I phoned for a plumber to come out and fix my leaking toilet. They came quickly and fixed my toilet clean, tidy , efficient. Thank you
October 23, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Linda Wallace,
We're happy to hear that we could quickly resolve your leaking toilet issue! It's great to know that our service was clean, tidy, and efficient. Thank you for your positive feedback.
Best wishes,
Michael
Dyno-Rod
Great Job Ryan
Ryan treated my house with respect. He completed the job quickly, replacing the faulty part with a spare part he had with him. He left leaving it clean and tidy and the toilet now works perfectly.
October 11, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Jackie Haywood,
We appreciate you sharing your experience. We're so glad the job was completed quickly and that the toilet now works perfectly. We're also happy your house was treated with respect.
Best wishes,
Michael
Dyno-Rod
Clear information and way forward
October 1, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Anthony Gallagher,
We're happy to hear that the information provided was clear and helpful for you. Thank you for your feedback.
Best wishes,
Michael
Dyno-Rod
Excellent plumber v The plumber was extremely pleasant l
The plumber was extremely pleasant and helpful he explained everything and was very efficient and had the jobs done very quickly
September 30, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Graham Hutson,
We appreciate you sharing your positive experience! We're happy to hear that you were pleased with the plumber's pleasant demeanor, efficiency, and helpful explanations.
Best wishes,
Michael
Dyno-Rod
Fitting a new tank for radiator filling
Two chaps came when they were they would. Both polite and friendly. Carried out the work quietly. Not sure about quality due to it being in the loft and I can't get up there at the moment and will check to see if the overflow has stopped running, which it has on first inspection.
September 12, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Graham Oldham,
We're glad the team was punctual, polite, and efficient. Thank you for the positive feedback. We hope the work in the loft resolves the overflow issue.
Michael Dempster, Dyno-Rod
Helpful advice and simple solution.
The plumber contacted to say he was on his way and arrived shortly afterwards. Having explained on the previous visit what he would do he got to work quickly and without fuss and very soon the job was completed. Having fitted a switch to enable the stop valve to be activated turning off water when necessary will be so much easier.
September 2, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Margaret Thompson,
We're happy to hear that the plumber arrived promptly and completed the job efficiently. It's great to know that the new switch for the stop valve will make turning off the water much easier for you. Thank you for your positive feedback!
Michael Dempster, Dyno-Rod
Effective plumbing team
Efficient, well mannered, polite and respectful of others
August 20, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Ron Eckersley,
We are happy to hear that you found our team efficient, well-mannered, polite, and respectful. Thank you for your positive feedback!
Michael Dempster, Dyno-Rod
Promp service
Promp service. The engineer got on with the job and was very efficient
I'm so pleased with the end result. He kept mess to a minimal
Would definitely recommend.
August 20, 2025
Unprompted review
Reply from Dyno-Rod - Plumbing North West
Carol Owen,
We appreciate your positive feedback. We're happy to hear that you were pleased with the prompt and efficient service and that the mess was kept to a minimum. We value your recommendation.
Michael Dempster, Dyno-Rod
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.