Excellent service from Dyno-Rod Surrey today. They replaced a drain cover and fitted a frame efficiently and quickly, they cleared away all debris. We’re extremely polite and courteous. Would highly r... See more
Location
Switch locationUnit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB
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Excellent service. Polite, thorough engineer. Cleared and cleaned up area under kitchen sink and kitchen floor. It was a difficult unblocking of the waste pipe as the blockage was some distance along... See more
Company replied
Matthew was very professional and efficient. He called to let me know he was on the way. He explained aspects of the task to me and tidied up afterwards. I would definitely recommend. Thank you.
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate. Only negatives were timings - booked for between 1 and 6 then advised visit would be b... See more
Company replied
Company details
Written by the company
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contact info
Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom
- 0193 280 7478
4.9
Excellent
1K reviews
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Excellent service from Dyno Rod
Dyno Rod were great. They came out promptly and fully resolved the problem. Charlie, the engineer, was extremely helpful and went over and above what could be expected to ensure that our drain was successfully unblocked. First class service.
January 21, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
First class service from Justin
First class service from Justin. He was outstanding in his diagnosis and how he carried out his work through to fixing the problem. Left everything super clean as well.
Thank you Justin!
January 20, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Jake Forster was very helpful and…
Jake Forster was very helpful and efficient, an excellent service
January 20, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Ro
Booked online - Drain issue outside the house
Booked online, and Dyno rang me to confirm pricing & timing etc. Chris rang a few minutes before arrival and was excellent: fast, efficient & explained what he was doing & why... and also pointed out that a permanent fix is ThamesWater's responsibility ultimately (now and in future) but fixed the blocked drain issue sufficiently to ensure we did not suffer if TW took time to respond.
January 19, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Sorted a blocked drain out straight…
Sorted a blocked drain out straight away and all was done in a pleasant and professional way.
January 13, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Excellent service from ease of booking
Excellent service from ease of booking, the call to ensure date and price were ok, and work done
January 2, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Prompt and effective
Came the same day,the operator was helpful courteous and solved the problem
An excellent experience
Thank you.
January 16, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Daniel
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Amazing Service
Immediate service. Very helpful on phone. We had two visits and both engineers (Justin and Daniel) went over and beyond to do the job and explain the situation. On the 2nd visit Daniel was thorough, polite and so considerate. Cannot recommend enough.
January 15, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin & Daniel
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Booked on Sunday to come Monday
Booked on Sunday to come Monday. Quickly sorted out our blockage. Friendly and professional service. Hopefully I never see you again though - no offence 🤣
January 12, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Good service but costly given problem seemed verysimple to sort!
Easy to book and the man who attended was great - charming, efficient, polite, knowledgable and considerate.
Only negatives were timings - booked for between 1 and 6 then advised visit would be between 12 and 4. Eventually arrived after 4!
And although overall positive, for less than half an hours labour, involving one man and only equipment seemingly needed being a long rod, £195 charge seems a bit steep.
January 12, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good Morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
Our afternoon slots are between 1-6 , however, we can sometimes provide an ETA, which is not a guaranteed time of arrival .
We apologise if this was not made clear to you at the time.
I will pass on your feedback to help improve our service.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Excellent service from original…
Excellent service from original phonecard through to the 2 lads who came. The problem was sorted out quickly and efficiently. They were super polite and friendly. Wouldn't hesitate to recommend this firm
January 12, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod
Wonderful service
Wonderful service - problem fixed - from call to resolution was less than 4 hours on a Sunday. Highly recommend.
January 11, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning , thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Very efficient and professional…
Very efficient and professional service. Thanks
January 9, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good morning , thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Matthew. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Great overall customer experience
Online booking simple, arrived within 24hrs, was knowledgeable, polite, and did everything he could to investigate. Would definitely use again, if needed. Great customer experience all round. How it should be done.
January 7, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon , thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Blocked drains in kitchen and utility room
Online booking was simple and had an appointment the next day having booked at 10pm the previous day (Sunday) . Got to the cause of blocked drain quickly and resolved it within 1hr. Really polite and professional engineer. Great service all round.
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon , thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Quote kept changing and broken manhole cover
The booking process and the follow up was straightforward and professional. The person coming out to unblock my drain was cheerful and informative about the process and called ahead of arrival as promised.
I was quoted £180 when booking the call out. The next day (day of appointment) the person who called to confirm the booking asked what I had been quoted and said it was incorrect and should be £190. The person who arrived told me it should have been £195 but that he was prepared to do the work for £190. How can the price change by £15 in 22 hours??
He also broke the manhole cover and claimed it was already broken, which I am very unhappy about. It was in one piece when we lifted it to see what the problem was before calling to arrange a call out. When I said this he admitted he might have “nicked it”with his power hose. I also heard from inside the house how hard he dropped it back in place when he had finished his work! An unhappy customer…
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
This is an extremely disappointing review to read. We are very sorry that this is the experience you have had which clearly falls short of our expectations. In order for us to investigate further could you please send over your details to support@calldyno.com or call our office on 01932 765555. Many thanks,
Outstanding service and good value
Outstanding service and good value. I recommend Dyno-Rod for plumbing issues.
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good afternoon Darren , thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Friendly and professional service
Chris was friendly and professional and quickly solved the blocked drain. He was also highlighted an issue which caused the drain to block and was able to recommend further remedial work to the drain.
I would highly recommend Dyno-Rod.
January 5, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Price as quoted
Price as quoted. I appreciated knowing the price before they arrived. Many other providers charge by the 30min and you feel v exposed not knowing what it may cost you.
January 2, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
Fast
Fast, fixed the problem (blocked outside drain) straight away, nice guy, even tidied up, would recommend
January 2, 2026
Unprompted review
Reply from Dyno-Rod - Surrey
Good Morning, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod
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