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Dyno-Rod - Surrey Reviews 

1,301
•
TrustScore 5 out of 5

4.9

Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB Sunbury, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The team turned up shortly after booking, and within 20 minutes of arriving had my kitchen waste blockage removed and all back to normal. Pleasant, polite and efficient.

Company replied

Rated 5 out of 5 stars

Thank you to, Daniel, for coming out on a Sunday and persevering with our problem. He resolved the matter and left the bathroom clean and tidy. He gave us sound advice to help us resolve a big issue.... See more

Company replied

Rated 5 out of 5 stars

Justin, from Dynorod, came to my house for multiple issues. He was friendly professional and knew exactly what needed to be done. He made me feel confident that the jobs and investigations would be... See more

Company replied

Rated 4 out of 5 stars

All fine blockage apparently cleared guys v helpful However 700 machine wasn't working and knowing Dyno rod had this machine was the reason I used you. If the problem recurs it is agreed you will... See more

Company replied


Company details

  1. Plumber
  2. also in
  3. Drainage Service

Written by the company

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Contact info

  • Unit 1a, The Summit Centre, Hanworth Road, TW16 5DB, Sunbury, United Kingdom

  • 0193 280 7478

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,301)

8,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Charlie and Fred were efficient, friendly and helpful.

February 10, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning ,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Just had Dyno-Rod remove the u bend…

Just had Dyno-Rod remove the u bend from my drain exiting the house into the main sewer. It was old a proned to becoming blocked. These days they use a straight pipe instead with a one way flow valve to stop rats coming onto the property through the drain. They did the work fast and efficientl, left no mess and were cheaper than the other quotes I received. Very happy.

February 9, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning, Charles
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on Jordan & Billy.
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Drain was blocked for weeks, Dynorod cleared it in minutes.

Very easy to book. When I had a slot unexpectedly free, they moved my booking forward for me and sent someone the same day. The engineer had read my notes and unblocked the drain within minutes. Even gave some tips for maintenance afterwards.

February 9, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dan .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Jake Forster was the plumber and he…

Jake Forster was the plumber and he located the problem and sorted it. He was the 3rd plumber to attend the problem, but the only one who fixed it. Very good at his job. Many thanks to him.

February 9, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Brad,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Friendly, professional and efficient

Quick response, with helpful call handler.
Good communication about arrival, and accurate.
Friendly, professional and efficient operative, who provided useful advice for ongoing maintenance.
All done for price quoted with the same afternoon as the first call

February 6, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon Simon ,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Very polite and professional

The two contractors were very polite, knowledgeable, respectful of my home.

February 6, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Neil thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on . If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Jake was brilliant

Jake was brilliant - bright, problem-solver and v nice manner

February 5, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Anne thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

All above board

All above board, careful to ensure I understand the price before proceeding, two calls to let me know when to expect them to arrive, polite, and safety-minded. You don’t want to have to call a drain service, but when you do at least the experience is as professional as this.

February 1, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

What a great service

What a great service. Justin was amazing - super helpful and professional. All sorted ~ really impressive.

January 31, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

I had 2 excellent plumbers come out to…

I had 2 excellent plumbers come out to unblock a pipe in my house. Jake and Josh were both very considerate and professional and did an excellent job. I highly recommend their services!

January 28, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake & Josh .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service

Excellent service. Chris was very helpful , explained what he was doing and fixed the problem quickly with no fuss. I’d definitely recommend dynorod to others .

January 26, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, Anne thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

the 2 men....fred and charlie were…

the 2 men....fred and charlie were polite, cheerful and informative as to what they were doing and why

January 26, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie & Fred. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Dan was brilliant!!

Dan was brilliant!!! Unblocked straight away but he was determined to find the root cause and give it a once to help understand the health if the drains. Althoigh a tad expensive than others you do get a team with all the gear and knowledge. Dan was a Brilliant guy and service.

January 25, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Dan .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Frank Matthew’s was fantastic

Frank Matthew’s was fantastic. He came late at night and sorted the toilet leak. Was extremely patient and explained everything to me.

Was super respectful of my property too

January 24, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Thank you for your feedback! We’re really pleased to hear that Frank was able to resolve your issue and that you were satisfied with his professionalism and work.

However, it looks like this has been posted to the wrong account. That said, we will certainly pass on your kind words to Frank and ensure he receives the recognition he deserves.

Best regards,

Rated 5 out of 5 stars

Quick response and Justin was brilliant

Justin was great. He was a good listener and was professional as well as kind. Thank you for doing a great job!
During booking, the lady did her best to get a date ASAP and she squeezed us in the next day after calling.

January 23, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Excellent service from Dyno Rod

Dyno Rod were great. They came out promptly and fully resolved the problem. Charlie, the engineer, was extremely helpful and went over and above what could be expected to ensure that our drain was successfully unblocked. First class service.

January 21, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Charlie. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

First class service from Justin

First class service from Justin. He was outstanding in his diagnosis and how he carried out his work through to fixing the problem. Left everything super clean as well.
Thank you Justin!

January 20, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon, thank you for taking the time to review our service. We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Justin. If there is anything we can do in the future please feel free to get in touch. Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Jake Forster was very helpful and…

Jake Forster was very helpful and efficient, an excellent service

January 20, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Jake
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Ro

Rated 5 out of 5 stars

Booked online - Drain issue outside the house

Booked online, and Dyno rang me to confirm pricing & timing etc. Chris rang a few minutes before arrival and was excellent: fast, efficient & explained what he was doing & why... and also pointed out that a permanent fix is ThamesWater's responsibility ultimately (now and in future) but fixed the blocked drain issue sufficiently to ensure we did not suffer if TW took time to respond.

January 19, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good morning,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on to Chris .
If there is anything more we can do in the future , please feel free to get in touch.
Many thanks, Paula - Dyno Rod

Rated 5 out of 5 stars

Sorted a blocked drain out straight…

Sorted a blocked drain out straight away and all was done in a pleasant and professional way.

January 13, 2026
Unprompted review
Dyno-Rod - Surrey logo

Reply from Dyno-Rod - Surrey

Good afternoon,
thank you for taking the time to review our service.
We are extremely proud of what our engineers achieve and will be sure to pass these comments on
If there is anything we can do in the future please feel free to get in touch.
Many thanks, Paula - Dyno Rod

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