Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... See more
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Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... See more
Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!
Company replied
Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... See more
Company details
Information provided by various external sources
A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.
Contact info
London, United Kingdom
- www.earthport-fx.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good system, reasonable exchange rates, …
Good system, reasonable exchange rates, no hidden charges.
Automated service works well
Automated service works well.
Only issues relate around slow communication if things need chasing up or clarification
Easy to use - and reliable
Swift, reliable, fast service for sending and receiving money.
Great service!
We knew about EarthportFX about a year ago. They have provided us with a great service since the moment we decided to move our payment gateway platform to the one offered by EarthportFX. I need to emphasize on the personalized service they provide to Up English on a daily basis. As a Language Agency Up English needs to meet our students requirements on every level including the currency exchange fees and payment gateway. Earthport have given us the flexibility we needed in order to allow our customers to avoid the usual and unnecesary bank fees hidden in every transfer they were previously making to their providers. I will say this is a serious yet friendly Company that has given us a great solution to a very common problem.
SATISFACTION
We are very satisfied with Study pay. Stuff are very helpful and the system is very trustable.
Consistent quality of assistance
Nobody is perfect, even myself, but it is good to find consultants that rectify your mistakes and assist you in complex operations. Payments in different currencies are a breeze with EarthportFX
Excellent support
The website portal is sometimes a bit complicated but the support is excellent. Whenever you have a problem with money transfer you get help.
KBM Consultants
Being my first year with Earthport, it was a god experience.
Good company
I believe you have good services but some times I would like faster answers and to know why payments to the same bank take more time than other times, thanks.
Great Client Service
We have enjoyed the great services and the best client support.
I am extremely happy with EarthportFX
I am extremely happy with EarthportFX. Setting up an account takes a few steps but once set up there have been no hassles. The account managers are very efficient, email me personally if there is a question about a transaction, and reply immediately.
first class service
Easy and efficient service with a good exchange rate.
Earthport FX
Earthport offers an efficient, easy to use service. We were very pleased with the service we received. I initially had some difficulties accessing our online account, but the staff at Earthport addressed this for me straight away. Would recommend to friends and family.
always prompt transactions
have had dealings with Earthportfx(previously Baydonhill) for a numberof years and have always been very satisfied with their services.
Always helpful regardless of the size of the transaction
I have been a customer of Baydonhill/ EarthportFX for more than eight years, in that time I always been treated with courtesy and respect whenever I call them regardless of large or small transactions and I hope to continue dealing with them for many years to come.
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