EarthportFX Reviews 

176
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... See more

Rated 1 out of 5 stars

Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... See more

Rated 1 out of 5 stars

Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!

Company replied

Rated 1 out of 5 stars

Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... See more

Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Information provided by various external sources

A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.


Contact info

1.1

Bad

TrustScore 1 out of 5

176 reviews

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No recent history of asking for reviews

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1.1

All reviews

(176)

1 review in the last 12 months

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Rated 5 out of 5 stars

Great service!

We knew about EarthportFX about a year ago. They have provided us with a great service since the moment we decided to move our payment gateway platform to the one offered by EarthportFX. I need to emphasize on the personalized service they provide to Up English on a daily basis. As a Language Agency Up English needs to meet our students requirements on every level including the currency exchange fees and payment gateway. Earthport have given us the flexibility we needed in order to allow our customers to avoid the usual and unnecesary bank fees hidden in every transfer they were previously making to their providers. I will say this is a serious yet friendly Company that has given us a great solution to a very common problem.

January 17, 2017
Unprompted review
Rated 4 out of 5 stars

SATISFACTION

We are very satisfied with Study pay. Stuff are very helpful and the system is very trustable.

January 11, 2017
Unprompted review
Rated 5 out of 5 stars

Consistent quality of assistance

Nobody is perfect, even myself, but it is good to find consultants that rectify your mistakes and assist you in complex operations. Payments in different currencies are a breeze with EarthportFX

January 10, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent support

The website portal is sometimes a bit complicated but the support is excellent. Whenever you have a problem with money transfer you get help.

January 10, 2017
Unprompted review
Rated 4 out of 5 stars

Good company

I believe you have good services but some times I would like faster answers and to know why payments to the same bank take more time than other times, thanks.

January 10, 2017
Unprompted review
Rated 5 out of 5 stars

I am extremely happy with EarthportFX

I am extremely happy with EarthportFX. Setting up an account takes a few steps but once set up there have been no hassles. The account managers are very efficient, email me personally if there is a question about a transaction, and reply immediately.

December 28, 2016
Unprompted review
Rated 4 out of 5 stars

Earthport FX

Earthport offers an efficient, easy to use service. We were very pleased with the service we received. I initially had some difficulties accessing our online account, but the staff at Earthport addressed this for me straight away. Would recommend to friends and family.

December 20, 2016
Unprompted review
Rated 5 out of 5 stars

Always helpful regardless of the size of the transaction

I have been a customer of Baydonhill/ EarthportFX for more than eight years, in that time I always been treated with courtesy and respect whenever I call them regardless of large or small transactions and I hope to continue dealing with them for many years to come.

December 19, 2016
Unprompted review

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