Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... See more
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See what reviewers are saying
Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... See more
Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!
Company replied
Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... See more
Company details
Information provided by various external sources
A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.
Contact info
London, United Kingdom
- www.earthport-fx.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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A good and reliable service
I have used EarthportFX twice now for transferring money to Europe for our holiday bookings and I have been very satisfied with the service I have received.
Quick and easy
I have found dealing with Earthport a very quick and easy process.Good rates, pleasant staff and an efficient system. Excellent.
recommendation
My husband and I are completely happy with the help that you have given us regarding converting then transferring our money
simple and easy .
I only used the service once so far but they made it just as I said- simple and easy - and secure - thank you .
quick efficient and helpful
But why is there a £5 charge- why not just one for amounts under £250?
Money transfer
Our request was handled swiftly and money transferred super quick, thank you.
A pleasant experience
I found the whole experience both professionally delivered and efficiently executed.
I would certainly use the service again and recommend you to friends and family.
Competitive pricing and great customer service
I have used a few FX providers for Eur / £ transfers in recent years. Earthport comes across as one of the most competitive and have found that client service has been very strong with always very efficient execution. As a result, I shall be using Earthport regularly going forward for my FX needs.

Reply from EarthportFX
helpful, willing and able.
No matter how small the transaction you are treated with the same respect, courtesy and professionalism. Over my 6 year period I have been well looked after.
very easy and quick to deal with
I find dealing with Earthport FX very simple and straightforward.
Prompt, helpful and courteous personal service
I could not wish for a more helpful service and am able to deal with the same person every time. The company was recommended to me and I have recommended it to others.
easy and quick
The website was easy to navigate. The payment was done and dusted quickly.
Great service always!
Experience
Can't fault the service. We use it virtually every week and when there was a problem with internet connection the staff at the end of the phone were cooperative and helpful.
Simple and easy to make transactions.
Very easy to deal with irrespective of the amounts involved. Earthport provides a friendly and efficient service.
Hassle free, Fast and easy transfers
The best FX I have ever used so far. Their staff is very friendly and they made our account in no time. Money transfer for various client companies in different currencies from the same platform is hassle free and the funds reach the next working day which will also send you notifications if you have selected for yourself and your client to know in advance that funds will be in account soon.

Reply from EarthportFX
No complaints so far!
We send and receive Euros and dollars. Our previous provider had essentially applied a teaser rate at the beginning but over time, as we took our eye of the ball, they increased it to a staggering 7% over market rates (meaning we lost up to 14% in charges on some projects). Earthport promised they would charge no more than 1.5% over the market rate and so far, they have kept their promise.
Excellent customer service. Good rates.
We have used Earthport (formerly Baydonhill) for 7 years to handle our forex transactions. The service has been very good and the rates are competitive. It is important for us to have a reliable partner in this field.
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