EarthportFX Reviews 

176
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Dealt with them indirectly as one of our financial service provider uses them. EXTREMELY slow processing time that cause payment delay and occurred unnecessary interest costs to us. IMPOSSIBLE to get... See more

Rated 1 out of 5 stars

Closed our accounts without warning because we were sending some money to Ukraine. Totally unacceptable. Will take a lawyer to get my money back now. Customer service is just a nightmare. Easpeciall... See more

Rated 1 out of 5 stars

Received an email from them today threatening action over an "overdue settlement" and demanding payment by 31/5/19. I have had no foreign currency business with them for years. BEWARE!!!

Company replied

Rated 1 out of 5 stars

Closed our accounts without warning or discussion because we were trying to receive payments from humanitarian aid organisations in some difficult places were humanitarian aid organisations operate gi... See more

Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Information provided by various external sources

A payments solution used by leading banks & ecommerce businesses across the world. We let businesses manage their international payments more efficiently.


Contact info

1.1

Bad

TrustScore 1 out of 5

176 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(176)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fool proof

Great service. Foolproof, very little can go wrong. Transactions can be completed on line or on the phone by knowledgeable staff.

December 14, 2016
Unprompted review
Rated 5 out of 5 stars

EarthportFX

My experience of the EarthportFX services, over several years, has been straightforward, fast and reliable.

December 10, 2016
Unprompted review
Rated 5 out of 5 stars

It works!

This is the first time I have used an online system to transfer money. I was very impressed by how user-friendly it was.

December 10, 2016
Unprompted review
Rated 5 out of 5 stars

Friendly and Efficient.

It is very easy to do business with Earthport and their rates of exchange are good. It made buying my house in France a very successful transaction.

December 10, 2016
Unprompted review
Rated 5 out of 5 stars

Great rates, easy to use.

I use the online service which is generally easy to use and reliable. They give great exchange rates on a wide variety of currencies, with low/no costs and tight margins.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Professional service

Having been clients for six years the company traders have been very professional and easy to deal with.
Keep up the good work.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have been using this company for many years ( under previous company name).
I have always received prompt reliable service.
I have friends who now use this company after I recommended them.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used this company for many years, & have always had very good
service from their dealers, with a range of options available for transferring currency. Their exchange rates are very good & all my transactions have been handled efficiently & swiftly.
I really would recommend this company to anyone.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

I have been using EarthportFX for the past 2 years and I am extremely satisfied. The online system is easy to understand and use. Whenever I have a question by email I receive an immediate response. Bank charges for wire transfers are minimal if any. Much easier to use and much more convenient than any bank I have dealt with in the past.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

Money transfer

Good service always advised of progress transfer , brokers are friendly when on the telephone , which is much appreciated.

December 9, 2016
Unprompted review
Rated 5 out of 5 stars

GOOD CUSTOMER SERVICE

WE WORKING WITH THIS COMPANY SINCE THERE NAME IS BAYDONHILL , I want to compliment one of your excellent employees, Mr Roheel . He went to great lengths to help me when we booked saudi riyal . I have always received quality service by Mr Roheel ,and Mr. Doe's extended help is a prime example of this. he knew just what to do to solve my problem quickly and send money to our hotel supplier account.

Such service builds great working relationships.

December 9, 2016
Unprompted review

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