eDestinos Reviews 

3,075
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This website is a literal scam, they will show you a price that you will accept to pay (154$ for example), and once you receive the bank confirmation (or not :), you will see that they charged you 21... See more

Rated 1 out of 5 stars

This eDestinos ripped me off with a $736.00 and After I acceþpted the price on Oakland USA. To San Salvador El Salvador Round Trip Flight Tocket. They Charged My Debit Card A Amount Of $1045.23. And... See more

Rated 1 out of 5 stars

Worst place to buy your fly ticket please run away from this crooks they will over charge your card, they will show you an estimate and once you paid they will charge you more once the payment its p... See more

Rated 5 out of 5 stars

The booking experience was very good and easy to do. Everything seemed clear now lets see with the actual flying experience.

Company replied

Company details

  1. Travel Agency

Written by the company

Compre con eDestinos.com.pe Agencia de Viajes Online y encuentre vuelos baratos, reserve sus pasajes aéreos y billetes de avión con un servicio rápido y seguro!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(3,075)

24 reviews in the last 12 months

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Rated 3 out of 5 stars

Contact eDestinos COVID19

Im trying to contact edestinos to cancel my flight to Mexico from Peru, my country has decided quarantine as a preventive action against covid19! And i have no response at all, pls its urgent! Can someone tell me if they have a call center or something? I need to contact them. Also, my booking doesn’t appear on the reservation page of the airline, is this ok?

March 15, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Mariem,
we have confirmed that you contacted with one of our agents. We are working on your case.
Regards.
eDestinos team

Rated 1 out of 5 stars

I am trying to call someone at…

I am trying to call someone at edestinos with no luck. Have to cancel my honeymoon due to coronavirus and not getting any answers!!!

March 15, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Ingrid,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

The worse experience with this company

The worse experience with this company, they sold me an airplane ticket, as I was no sure if my wife would travel I bought their insurance to allow me to canceled the ticket just in case, my wife couldn't fly I tried to get my money back and they just dont't answer my mails. I think the airlines should be aware of this as I though that I was buying though Continental until the end that I realized it was this company. Please be aware is the most corrupt service I ever had

March 15, 2020
Unprompted review
Rated 1 out of 5 stars

I'm trying to cancel my flight

I'm trying to cancel my flight, but am unable to. Please help.
Updated:
There was no way to cancel, yet, couldn't fly because of global health crisis. No contact from eDestinos as promised.

March 14, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Keith,
thank you for contacting, one of our agents will contact you soon.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

Wow I wish I read these reviews before...

Wow I wish I read these reviews before booking a multi city trip with this website. I need to cancel because I got sick and can’t find anywhere to do it on theIr website.

March 12, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Jessie,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

Please read

I booked with Edestino and never received a confirmation email, but they charged my card immediately. There is no way to contact costumer service to confirm my booking. Wish I had read these reviews before booking.

March 10, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Mckenzie,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

I tried booking my trip from Lima to…

I tried booking my trip from Lima to Cusco three times and it was canceled twice and the third attempt went through but when I received the receipt the dates were totally changed. I've never seen anything like this-where you can't even get an approval on a purchase then the dates are changed. I would have gone with another airline but the main options showing on google flights were edestinos. Never again! I'm trying to get a refund on the flight I did not approve the dates for. My return flight from Peru was also booked through them and I'm so scared they're going to cancel! I travel a lot and have never had anything like this happen!

March 10, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Astrid,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

My trip was cancel

My trip was cancel. I'm trying to contact them but I haven't been able to get a hold of them.

March 4, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Jeanette,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

never contacted me back

I have tried to contact eDestinos numerous times, but all I get is their automated email saying that they will contact me back but never do. I wish I would have seen these reviews prior to me booking through them.

March 3, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Sabrina,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

I booked a multiple city trip with…

I booked a multiple city trip with eDestinos. Recently I have to cancel my trip, so I try to contact them. They don't have any phone number or email address on their website. There is no way you can contact them.

March 2, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Mavis,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

I booked a flight to SLC from GDL and…

I booked a flight to SLC from GDL and got the confirmation email and and the got my birth date wrong and also my name ( I am pretty sure they did it on purpose) , I've tried to call the number and it just disconnects every time and I can not get a hold of anyone to help me out, I will dispute the charges on my CC and book somewhere else

February 28, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Alberto,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

Totally unresponsive

I have sent edestinos at least 5 emails starting 5 days ago about canceling a flight I have on March 1st. I get an auto response saying they will get right back to me and to have a nice day. I have heard nothing more. They don't publish any phone number in Columbia so you cannot talk to a person. I'm sure this is on purpose.
DON'T USE EDESTINOS ESPECIALLY IF YOU MAY NEED TOCHANGE SOMETHING. Book thru the airline.

February 28, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Dale,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

Exorbitant 'extra' and superfluous fees that no other competitor charges

Be careful when booking anything with this seemingly 'professional' company: you might/will get charged some shamelessly expensive fees (other companies that are actually respectable don't do this) for just getting automatically redirected to the actual website offering the service like actual airlines!!!
In my case, they charged me 30% extra on top of the actual price of a flight ticket, which had I paid more attention could have gotten just for its price on the airplane's official website (or any other decent competitor for that matter)...
Don't get fooled by their strong presence on social media and search engines that also get fooled and don't mention those extra fees that appear last minute on your bill.
I'll let you decide on your own how to qualify such a business approach.

February 25, 2020
Unprompted review
Rated 1 out of 5 stars

I would give 0 starts being that i got…

I would give 0 starts being that i got my money taken out of my account but there is no way to find the flight I purchased, no confirmation email nothing

February 21, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Juliana,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

None CUSTOMER SERVICES .....NOT AT ALL

None CUSTOMER SERVICES .....NOT AT ALL. STOP BYING ON THIS COMPANY GUYS. They do not deserve our attention. SOOOOOO BAD.

February 19, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Andol,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

Worst customer service ever!!!

Worst customer service ever!!!
8 of us showed up at the airport only to be told the airline they booked with no longer existed.
They still have not contacted us to let us know this.
Impossible to get someone in customer service.

February 19, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Donna,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

I need a representative to respond to…

I need a representative to respond to my email..I need changes done to my flights. Does anyone work for this company. So far in all my travels around the world worst customer service! Someone please respond!!
They respond with message saying they have sent a private message..not true! They don't respond. Also even if you have insurance on flights they don't honour it!!

February 17, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Tina,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

Rated 1 out of 5 stars

I would give 0 star like everybody…

I would give 0 star like everybody else would but you can't. The worst customer service that do not respond to inquiries. Do not use them. When I purchase the ticket I did not have an option to purchase luggage and I am trying to reach them but they do not respond.

February 15, 2020
Unprompted review
eDestinos logo

Reply from eDestinos

Hi Alan,
We are sorry about this situation. We have just sent you a private message to help you with your case, please count on us.
Best Regards,
eDestinos Team

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