eDestinos Reviews 

I had a flight get moved up earlier in the day. eDestinos never communicated the change to me so I ended up missing the flight and having to book with another company.

Need to cancel multiple flights due to COVID, need a response as I have not received any communication yet. Sent multiple requests already with no response.

I booked a flight for the wrong date and I can’t contact anyone on e destinos because there is no number to call and it has been less than 24 hrs I need my money back and can’t reach anyone no one is replying to my emails I need my money back.

Greetings!

My flights have been cancelled due to the corona virus. I have sent 3 messages through the webpage where they tell me to contact the reservation company, I have not gotten any reply.
I have no idea what I have to do to get a refund.
When I request my reservation status or a change of password the e-mail does never arrive and it does not even say it is cancelled when I see my reservation online.
:(

OMG!
I got a call from a machine telling me that ONE of my flights has been changed, to check the change at the viva aerobus website. I come to the website and it says my reservation is the same. How can they change one flight if my reservation involves two flights and there´s not even a way to know how or when. Is it not possible to talk to a human being and arrange it?
Unbelievable! I need to talk to someone, at least on a chat! Please!

Please contact me ASAP. I either have a flight Santiago to Sydney at 1:50 LATAM tomorrow or 13:35 QANTAS tomorrow, or not at all. the connecting domestic flight is showing confirmed to Perth from Sydney. But both airlines show cancelled flights by eDestinos. I’ve paid a lot of money to get home now. Do I have the flight? Do I have to book again? Only realised when I checked the status this morning.

No phone number... I need to cancel my flight to Peru because of the Covid-19. I purchased travel cancelation insurance as well and still haven't heard anything back yet. Please I need to get a refund on my ticket. please message me back.

Avianca have cancelled my flight due to coronavirus and eDestinos are not giving me a refund, only telling me I can change my flight but I don't want to change my flight. Its been cancelled so I want a refund.

Hello,

i booked a flight 4 hours ago but i still haven't received the final conformation yet. The status still says "reserva pendiente". The flight is already tomorrow morning at 6 am and i need to know urgently if the reservation is done or not. It is a business flight and it is very important to know. Phone number is not working! Please help urgently.

Thanks and br
Christin Hartmann

No contact information on website.

eDestinos- I require IMMEDIATE support and there is no contact information listed on your website. If this is deliberate, you must state up front that you do not have appropriate support measures in place. I am in urgent need to cancel a flight due to COVID19 and you are unreachable. Please contact me.

We need urgent reply due to a non processed payment for our flight tomorrow and they are not responding the phone nor emails. Without the resubmission of the payment the flight is not valid.

Terrible service, would never recommend. It is impossible to get customer service anywhere, they dont answer the phone and dont answer their "social" accounts. The only way to "contact" them is through their useless form that they never answer to. My flight for which I got "insurance" was canceled and there is nothing I can do to get my money back

They're not answering for 3 days
Trying to cancel a ticket I booked from about 10 minutes after I did it.
With Expedia it was immediate, only eDestinos don't answer and don't let me cancel and refund.

Edestinos team, my mother in law is sick and need to cancel her trip. She tried contacting you, but no success. Please reply to me with your contact information so we can proceed with cancellation. Thank you!

Por favor necesito ponerme en contacto con eDestinos.com. llevo intentandolo dos días y no tienen teléfono en US. Hay restricciones para salir del país y no he obtenido respuesta alguna.

Please I need to contact eDestinos.com. I've been trying for two days and they don't have a phone in the US, also a tried to contact them by email and I got no answer. There are restrictions on leaving the country and I have received no response.

Do not use eDestinos. Do not buy flex service. They don't allow changes to your flights even if you buy flex service and won't respond to your messages. You have no way to call them.

I don't understand why eDestinos does not have a phone number. I have sent a message and no response.

Hello eDestinos - I need to cancel my flights from peru to cuczo and cannot find a phone number and sent multiple emails through your contact forum but haven't heard anything, please email me back.

I send to them like 6 email to cancel my fly because of the virus they just send me a massage to tell me we contact with you soon but in 5 days no body from eDestinos contact to me my fly son 20 of this moths but service no phone to call them

thanks for sending me the email eDestinos. Hopefully we can get our refund for these cancelled flights.

eDestinos, please contact me as I need to postpone me and my fiancé’s round-trip flights from Lima to Cusco (April 7-9). We need to postone our flights to June.