Edwards Removals Reviews 107

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would highly recommend Edwards Removals. The admin team were efficient and responsive. The removal team were superb. They were friendly, polite, very efficient and took great care. Everything ran sm... See more

Company replied

Rated 4 out of 5 stars

From start to finish the communication from the team was excellent. We had a 200 mile move from London to Yorkshire. Initially we wondered whether we would need a professional outfit, but so happy w... See more

Company replied

Rated 5 out of 5 stars

By far the best removal firm I have ever used. Edwards Removals were professional, friendly, flexible, understanding and, at every stage of the move, helpful. They dealt with our DIY requirements, th... See more

Company replied

Rated 5 out of 5 stars

Managed to fit us in short notice. The removal men were great; they came armed with everything we needed & loaded the lorry very efficiently. None of our odd requests were too much trouble. Met them n... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

Edwards Removals is London’s exclusive removals and storage company, offering high value removals and storage services for individuals, families and businesses. At Edwards we believe our unique philosophy sets us apart from other movers in London. Combining years of skill and knowledge, with our customer focused approach, enables us to offer an unrivalled relocation service throughout London. Our staff are trained to the highest industry standards and have the knowledge, equipment and materials for safely packing all household items and furniture. We use picture cartons for pictures and paintings, wine cartons for transporting wine, hanging wardrobe cartons for moving clothes and all mattresses and sofas will be protected by specialist bags. Antiques or especially delicate items will be export wrapped using breathable bubble wrap and tape. Our flexible storage services provide you with safe, secure and simple storage options throughout London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Impeccable

I recently used Edwards Removals for my household move and I am thrilled to say that it was an absolute pleasure from start to finish. The service I received was top-notch, and I would highly recommend them to anyone looking for a stress-free and efficient moving experience.

From the initial consultation to the final delivery, the team at Edwards Removals were incredibly patient, friendly, and professional. The staff who packed my belongings were meticulous and took great care to ensure that everything was wrapped and loaded carefully. The use of their storage facilities was also a huge plus, as it gave me peace of mind knowing that my belongings were safe and secure.

But what truly impressed me was the efficiency of the office staff. They were always available to answer any questions or concerns I had, and their communication was prompt and clear. On the day of the move, the removal staff were also incredibly efficient, working quickly and methodically to get everything loaded and unloaded without any issues.

Overall, I was blown away by the level of service provided by Edwards Removals. Their attention to detail, patient staff, and efficient office team made the entire process seamless and stress-free. If you're looking for a reliable and professional removal company, look no further than Edwards Removals. I would highly recommend them without hesitation.

June 5, 2024
Unprompted review
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Reply from Edwards Removals

Thank you so much for the review and recommendation we are delighted to hear it.

Rated 5 out of 5 stars

Yet again Edwards Removal were…

Yet again Edwards Removal were fantastic. I am disabled and so I needed them to pack up everything which they did. I didn’t lift a finger. The team were friendly and efficient. Thank you again.

May 28, 2024
Unprompted review
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Reply from Edwards Removals

Thank you so much for taking the time to review us.

Rated 5 out of 5 stars

Moving is stressful

Moving is stressful. Everyone at Edwards made the experience as comfortable as possible. I am very impressed.

May 14, 2024
Unprompted review
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Reply from Edwards Removals

Our pleasure, thanks for the review.

Rated 5 out of 5 stars

Amazing service

Amazing service. Everyone within Edwards who I interacted with was so patient, kind and professional. The removal team were incredible - worked tirelessly throughout the move and never complained about anything, even after they moved my piano onto the first floor!!
Thank you Edwards. I don't plan on moving again anytime soon but I will certainly be recommending you.

May 7, 2024
Unprompted review
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Reply from Edwards Removals

Thanks so much for this wonderful review and recommendation.

Rated 5 out of 5 stars

Flawless

What a firm. Reliable right from the off and very professional and straightforward to deal with. There were no "problems" with these guys, they just got stuff done (and on time) and brought a "can do" attitude. All the staff I came across (from the removal team to back office) were polite, courteous and with a great sense of humour, and boy, can the removal guys put in a decent shift! They had my four bed house packed and out the door in no time. No breakages, no complaints, all smiles and a perfect job. I thoroughly recommend Edwards/Clockwork.

May 18, 2024
Unprompted review
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Reply from Edwards Removals

This is all great to hear, thanks for the review.

Rated 5 out of 5 stars

Great company I couldn’t ask for better service

I have recently moved to a new house with Clockwork & Edwards Removals
My experience was more than perfect
They are extremely professional and know what they are doing
From the assessment done by Michael, to the preparation and quotation and organising the move by Sherlyn
To the actual move by Art, Gergi, Norbert and Gabor then the collection of all the boxes
All was smooth and accurate and better than I expected
Highly recommend as you can’t have a better service
Thank you very much

April 30, 2024
Unprompted review
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Reply from Edwards Removals

Our pleasure, thanks for taking the time to review our services.

Rated 5 out of 5 stars

I’ve been using Edwards for 20 years

I’ve been using Edwards for 20 years. From day 1 to today, their entire team and service has been impeccable. They really care.

April 26, 2024
Unprompted review
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Reply from Edwards Removals

Thank you so much for your loyalty to our company - we really do appreciate it.

Rated 5 out of 5 stars

Brilliant service

Brilliant service.
We recently used Edwards Removals in collaboration with our interior design company when renovating our house. Over the last 6 months Edwards have been receiving and storing the various items chosen by us (via our designer) in readiness for everything to be installed once our house was ready.
When it finally came to our installation date, the team from Edwards were beyond anything I could have wished for!!! All members of the team were so professional. The team, led by Gergi, were conscientious, patient, helpful and so polite. Once they all had introduced themselves they quickly got to work. It was such harmony. The floors were covered in plastic to ensure our newly laid carpets remained clean. The door had a cover placed upon it. The furniture was unwrapped and assembled. The ceiling pendant in our dining room was hung. Our artwork and mirrors were hung around the property. All the packaging removed. And all done whilst the team were constantly on hand and with smiles on their faces. I was worried something would happen to our immaculately, and recently decorated home. As you'd normally expect when moving. However, not a single blemish!
The team made the experience so painless and even enjoyable!
I couldn't recommend Edwards highly enough. We certainly won't be moving from our beautifully decorated home anytime soon but if we were to, I wouldn't look any further than Edwards. Thank you all those involved!

April 10, 2024
Unprompted review
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Reply from Edwards Removals

This is absolutely wonderful to hear, thank you so much for reviewing our services. We are delighted to have been of assistance.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience.
Spectacular performance by Edwards Removals. The team at Edwards have recently moved my wife and I from our old family home in London to our new retirement cottage in Devon.
From beginning to end nothing was too much for them to handle. Everything was taken with such ease and professionalism and our belongings were packed with such care.
Thank you Edwards Removals. We will certainly recommend.

April 2, 2024
Unprompted review
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Reply from Edwards Removals

Our pleasure, thank you so much for the review.

Rated 5 out of 5 stars

seamless service

seamless service - would recommend 100%, great at handling valuable goods/ protecting the property

March 29, 2024
Unprompted review
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Reply from Edwards Removals

Thanks so much for leaving us a review.

Rated 5 out of 5 stars

Edwards Removal highly recommendable

Edwards Removal made my move extremely simple and manageable from the beginnng to the end, from the point of survey, to booking the service and finally the delivery team.
I have also presented a challenge to the delivery team with having a property busy with building works. The team was great working around the bumps and hoops. I can highly recommend this company.

March 21, 2024
Unprompted review
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Reply from Edwards Removals

We are delighted to hear this, thanks so much for reviewing our services.

Rated 5 out of 5 stars

A stress free shipping experience

Our experience first started with Sherlyn the move manager. She was very helpful and efficient. She quickly arranged for the survey. Michael the surveyor was very detailed and pleasant. We changed our mind about what we wanted to ship so he came back for a second time and went over the items in a detailed manner. The packing team was headed by Lupce. The team were very quick and organised exactly like the name clockworks. They were very accommodating because they would unpack items if we wanted to change the order of packages. I have shipped things before but this experience was on another level.

February 28, 2024
Unprompted review
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Reply from Edwards Removals

This is all fantastic to hear, thanks so much for reviewing our international relocation services.

Rated 5 out of 5 stars

Fantastic experience moving

Excellent service and very efficient move! Everyone was very friendly and careful with our stuff, while getting everything loaded and unloaded incredibly fast. They even worked around our two cats (who were already stressed) and made our day almost totally stress-free. Would recommend to anyone

February 26, 2024
Unprompted review
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Reply from Edwards Removals

Thanks so much for taking the time to review us, we hope you and the cats are settling in well.

Rated 5 out of 5 stars

Professional service throughout

Professional service throughout - from original quote to the actual move. Could not ask for more and would recommend highly to others.

The team we worked with - Ryan, Marie, Chris, Andrius, Sam and Luke were all great.

March 10, 2024
Unprompted review
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Reply from Edwards Removals

Brilliant - delighted to hear this. Thanks so much for reviewing us.

Rated 5 out of 5 stars

Simply Outstanding!

I’m a month late writing this, I moved home on 19th January, right in the middle a huge new launch in my business. Andrew and his team were outstanding, they packed up my home and moved me across London. Wow.

Firstly, I would now always book their packing service - their care, consideration and attention to detail was faultless. It was incredible how they organised each room, with zero stress. At my new home they laid protective covering over the carpets and swiftly moved everything into place - including putting all my furniture back together.

They had calculated the right amount of van space and people to move everything. They even offer a service to collect the boxes when all are unpacked!

They made everything look and feel so easy, there was none of the usual stress when moving. I actually enjoyed it!

You were so kind and happy, and even cared about my dog when he was very confused at what was going on!

Thank you so much Clockwork Removals!

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Very good service, thank you

Comprehensive removal service, well planned by Michael who took time to understand exact requirements then all the hassle of the move with parking permissions etc all sorted by the office. Team doing the work of the move were also great, friendly and very efficient and careful with everything. Also managed to get the piano upstairs in my new place! So many thanks to Michael and Sherlyn for organising and to Bobby, Talit Nanny, Andreas and Alex for the move itself.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service at both…

Absolutely excellent service at both ends of our move. They were fast, efficient, punctual and good spirited throughout. Highly recommended!

January 11, 2024
Unprompted review
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Reply from Edwards Removals

Thanks you for the recommendation.

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