Edwards Removals Reviews 107

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I would highly recommend Edwards Removals. The admin team were efficient and responsive. The removal team were superb. They were friendly, polite, very efficient and took great care. Everything ran sm... See more

Company replied

Rated 4 out of 5 stars

From start to finish the communication from the team was excellent. We had a 200 mile move from London to Yorkshire. Initially we wondered whether we would need a professional outfit, but so happy w... See more

Company replied

Rated 5 out of 5 stars

By far the best removal firm I have ever used. Edwards Removals were professional, friendly, flexible, understanding and, at every stage of the move, helpful. They dealt with our DIY requirements, th... See more

Company replied

Rated 5 out of 5 stars

Managed to fit us in short notice. The removal men were great; they came armed with everything we needed & loaded the lorry very efficiently. None of our odd requests were too much trouble. Met them n... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

Edwards Removals is London’s exclusive removals and storage company, offering high value removals and storage services for individuals, families and businesses. At Edwards we believe our unique philosophy sets us apart from other movers in London. Combining years of skill and knowledge, with our customer focused approach, enables us to offer an unrivalled relocation service throughout London. Our staff are trained to the highest industry standards and have the knowledge, equipment and materials for safely packing all household items and furniture. We use picture cartons for pictures and paintings, wine cartons for transporting wine, hanging wardrobe cartons for moving clothes and all mattresses and sofas will be protected by specialist bags. Antiques or especially delicate items will be export wrapped using breathable bubble wrap and tape. Our flexible storage services provide you with safe, secure and simple storage options throughout London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Rated 5 out of 5 stars

Very efficient

Very efficient, professional, accommodating and helpful. Richard a pleasure to deal with and will highly recommend/ continue to work with them.

June 16, 2023
Unprompted review
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Reply from Edwards Removals

Brilliant - thanks so much. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Clockwork By Name! Clockwork By Nature!

Clockwork Removals do exactly what is says on the tin so to speak! Competative, professional, organised, efficent, punctual, worth every penny. You get what you pay for. Made it a stress free experience. Luke & Abdul were world class. Highly recommended! Wouldn't hesitate using again. Sincere thanks to the whole team!

May 16, 2023
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Reply from Edwards Removals

This is fantastic to hear, thank you so much for leaving a review and supporting the Clockwork Group.

Rated 5 out of 5 stars

Excellent service

Excellent service. We have used them twice now. Quick, friendly and professional. Would highly recommend.

June 1, 2023
Unprompted review
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Reply from Edwards Removals

Thanks for the recommendation and for your continued loyalty. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Great from start to finish. Highly recommend.

Overall great experience. Made our office relocation as stress free as possible, Ryan was very helpful and at the other end of the phone when we had any questions, the 2 teams of removals guys that we had over 2 phases were very efficient and got the job done as quickly and as carefully as possible. Thank you all for your help!

May 27, 2023
Unprompted review
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Reply from Edwards Removals

It was a pleasure - thank you so much for taking the time to leave a review.

Rated 5 out of 5 stars

Hardworking, careful and conscientious movers

From the initial quote conversation to the final box being unloaded at our new home, I couldn't be more pleased with using this team. Deca & his men were kind, considerate and worked tirelessly throughout the day of the removal, constantly keeping me updated with their status. Ryan was efficient and swift in his replies to me when I was booking the removal in, and arranging collection of the empty boxes. Overall, what could have been a very stressful time was made infinitely better by using Edwards (/ Clockwork) Removals and I wouldn't hesitate to use them again in the future.

April 21, 2023
Unprompted review
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Reply from Edwards Removals

Thank you so much for your kind review, we are delighted to hear all your feedback.

Rated 5 out of 5 stars

Complex achievement deluvered

Yes ,great lads came to move a lot of my property and worked non stop 3 days solid ,my move was an international move and although tricky and complex customs requirements the ladies at clockwork took me through the process stage by stage ,look forward to safe arrival mid may . Thanks to all the team at clockwork byron.

March 31, 2023
Unprompted review
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Reply from Edwards Removals

Brilliant, this is all great to hear. Thanks so much for taking the time to review us and we hope you are settling in well after your relocation.

Rated 5 out of 5 stars

Team where absolutely amazing

Team where absolutely amazing, packed up and moved our property so efficiently and also helped unpacking items and removed all boxes and materials! Can’t thank you enough for making this move so easy for me and the family.

After using another firm in a past move and things going completely wrong I was worried and thinking the worst for this one, however your team made this move such an amazing and wonderful experience.

Thanks Edwards & Team

March 27, 2023
Unprompted review
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Reply from Edwards Removals

We are really delighted to hear that our team made such a difference - thanks so much for taking the time to review our services.

Rated 5 out of 5 stars

The movers were fantastic

The movers were fantastic. They thought carefully about how to pack items and worked carefully and hard for a very long day. Even as the day wore on they continued to prioritize the safety of my delicate items and i would recommend them wholeheartedly.

January 18, 2023
Unprompted review
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Reply from Edwards Removals

Thanks so much for the fantastic review and recommendation - this is lovely to hear.

Rated 5 out of 5 stars

Can't recommend enough!

As an interior design firm our client experience is paramount and the team at Clockwork/Edwards were fantastic from start to finish. From initial quote they were responsive and friendly, which ultimately made us choose to work with them over another firm.

Ryan and Richard were particularly helpful throughout in managing our deliveries to storage, checking everything and adding it to the inventory, or flagging damage before it reached our client's home. Of course, we had some unforeseen hiccups on install day but both the onsite and warehouse team have bent over backwards to ensure everything is perfect. Can't recommend enough!

February 27, 2023
Unprompted review
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Reply from Edwards Removals

Thanks so much for taking the time to review our services. We are delighted to hear your feedback and look forward to assisting you in the future.

Rated 5 out of 5 stars

Moving a mamoth 2x3m perspex and canvas artwork from a restricted site

The firm were meticulous with all communications and direction and handled every aspect of a difficult job professionally and intelligently. Cannot recomend them highly enough and their costs are reasonable given the time and expertise they put in.

February 22, 2023
Unprompted review
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Reply from Edwards Removals

Thanks for taking the time to leave us such great feedback.

Rated 5 out of 5 stars

They make moving easy!

They say that moving is one of the most stressful experiences in life. Not so with Clockwork! The team was fantastic! They took great care packing my things, including special artwork, were professional, on time, worked extremely hard and were patient and understanding of my concerns. I never want to have to move again, but if I do, they're my team! Thanks!

February 10, 2023
Unprompted review
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Reply from Edwards Removals

This is all great to hear - you know where we are if you need us again.

Rated 5 out of 5 stars

Great experience!

We recently moved locally from Highgate to Hampstead. Art and his team were utterly amazing. Punctual, polite, courteous and actually made the process very painless.
I did get cheaper quotes but I am so glad I went with my gut and chose Edwards Removals. Money very well spent.

January 31, 2023
Unprompted review
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Reply from Edwards Removals

Fantastic, we are delighted to hear this. Thanks so much for your kind words.

Rated 5 out of 5 stars

Best ever!

These guys are ridiculously good. Made the whole process so easy. From the initial phone call, through to the lorry driving away, the staff were always happy to help, on hand to answer my questions, patient and empathetic.
I’m moving again in 12-18 months and I’ll certainly be using Edwards again then.
Thank you!

January 10, 2023
Unprompted review
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Reply from Edwards Removals

Thanks for the fantastic review and we look forward to helping you out again in the near future.

Rated 5 out of 5 stars

Fairly priced

Fairly priced. Helpful and friendly crew who worked hard and broke nothing

February 1, 2023
Unprompted review
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Reply from Edwards Removals

This is all great to hear. Thanks for leaving us a review.

Rated 5 out of 5 stars

Excellent service

We just wanted to write to you to comment on how excellent Michael and Dennis were during our move last week.
They were professional, so careful and thoroughly helpful. We really appreciated everything they did for us.

January 25, 2023
Unprompted review
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Reply from Edwards Removals

Thank you so much for taking the time to review our services, we will pass on your warm words to the team.

Rated 5 out of 5 stars

If I could give Clockwork 10 stars I would

Richard and his team were fantastic during our (very last minute move) last week. Nothing was too much and the guys were nothing but professional, hard working, courteous and lovely to have around in what should have been a stressful experience! Thank you - will recommend to all.

January 11, 2023
Unprompted review
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Reply from Edwards Removals

We'd love those 10 stars too! Thank you so much, it was a pleasure to help with your move.

Rated 5 out of 5 stars

Good bunch of movers

Having moved a few times, the difference with Clockwork is that they cared about making us happy with what otherwise is a stressful process. Yes there were hiccups and few issues but that is inevitable - the crew were very good and worked hard with no breakages!

January 11, 2023
Unprompted review
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Reply from Edwards Removals

We are delighted to hear this, best wishes in your new home.

Rated 5 out of 5 stars

The team were highly professional

The team were highly professional, punctual and efficient, whilst also being friendly and helpful. I'd highly recommend them to anyone moving house.

November 25, 2022
Unprompted review
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Reply from Edwards Removals

Thanks so much for the review and recommendation - we really appreciate your feedback.

Rated 5 out of 5 stars

Helpful, polite & we were in good hands

Edwards Removals were recommended to us. When we received the quote, at first, the overall cost was a little overwhelming. However, we removed some of the optional extras and chose van hire with a team of three. The on-the-day team were helpful, polite, punctual and turned things around quickly, without rushing. We felt confident we were in good hands. We have now used for two of our moves and pleased both times. Thank you in particular to Michael Jacks.

December 22, 2022
Unprompted review
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Reply from Edwards Removals

Thanks so much for taking the time to review us and for your continued loyalty.

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