Edwards Removals Reviews 107

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I would highly recommend Edwards Removals. The admin team were efficient and responsive. The removal team were superb. They were friendly, polite, very efficient and took great care. Everything ran sm... See more

Company replied

Rated 4 out of 5 stars

From start to finish the communication from the team was excellent. We had a 200 mile move from London to Yorkshire. Initially we wondered whether we would need a professional outfit, but so happy w... See more

Company replied

Rated 5 out of 5 stars

By far the best removal firm I have ever used. Edwards Removals were professional, friendly, flexible, understanding and, at every stage of the move, helpful. They dealt with our DIY requirements, th... See more

Company replied

Rated 5 out of 5 stars

Managed to fit us in short notice. The removal men were great; they came armed with everything we needed & loaded the lorry very efficiently. None of our odd requests were too much trouble. Met them n... See more

Company replied

Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

Edwards Removals is London’s exclusive removals and storage company, offering high value removals and storage services for individuals, families and businesses. At Edwards we believe our unique philosophy sets us apart from other movers in London. Combining years of skill and knowledge, with our customer focused approach, enables us to offer an unrivalled relocation service throughout London. Our staff are trained to the highest industry standards and have the knowledge, equipment and materials for safely packing all household items and furniture. We use picture cartons for pictures and paintings, wine cartons for transporting wine, hanging wardrobe cartons for moving clothes and all mattresses and sofas will be protected by specialist bags. Antiques or especially delicate items will be export wrapped using breathable bubble wrap and tape. Our flexible storage services provide you with safe, secure and simple storage options throughout London.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

Really helpful to work with and move went really well. Would be happy to recommend!

December 10, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the recommendation.

Rated 5 out of 5 stars

Stress free professional service

Opted for Clockwork / Edwards following recommendation from a friend. We had some cheaper quotes elsewhere but I am glad we went for this service as we were provided with two vans and four great movers - and we ended up needing the extra manpower! Unfortunately our lift had broken down the morning of the move, but the team and foreman took it in their stride, came up with a plan to move things in stages down the stairs, and just got on with it. They did a great job of reassembling furniture at the other end. Courteous and professional. I would definitely recommend this company. Thanks again to the team.

December 8, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the review and recommendation. We are also delighted to hear you were referred to us by a friend. Best wishes in your new home.

Rated 5 out of 5 stars

Good job, done well.

Edwards picked up my job from another local removal firm because Edwards had just bought out the business. My belongs had been in storage for nearly 3 months before they could be delivered and I must say that I expected some problems but on the day it was plain sailing and the Edwards team could not have been more helpful - of course, I did know where the kettle and teabags were!
I would happily use Edwards again although I'm not planning on moving in the near future.

December 7, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the review this is all great to hear.

Rated 5 out of 5 stars

We needed a removal and storage…

We needed a removal and storage service at short notice and were very impressed with the admin staff and the team who picked up our house contents. Would highly recommend them based on their service.

December 6, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for taking the time to review us, we really appreciate it.

Rated 5 out of 5 stars

Highly Professional

Recommend Edwards from a friend, Was really impressed and informed of the full moving process and packing when Ryan completed our survey, received our quote promptly and the moving team who completed our move where absolutely fantastic. Would highly recommend their level of service!!

December 9, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

We really appreciate you taking the time to review our services. Thanks for the feedback and best wishes in your new home.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish.
I received a call back within a day of requesting a quote - Ryan was very helpful and efficient in providing advice and then my quote. The removal team packed up my entire property - very carefully but quickly, stored for 2 months and then delivered back smoothly. Every member of the team was lovely.

December 14, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

This is fantastic to hear, thank you so much for taking the time to review our services.

Rated 5 out of 5 stars

Amazing company

Amazing company. Packing and moving are stressful but the Team kept everything under control. Ryan gave a detailed quote and schedule and reassured us about the care that would be taken. Craig arrived the first day to make a plan for the move and start the packing. He kept the plan going and was the guiding force for us as well as his team. I've already recommended you to others.

November 23, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the fantastic feedback. We really appreciate you taking the time to review our services. Best wishes in your new home.

Rated 5 out of 5 stars

Long Distance Turnaround

Managed to fit us in short notice. The removal men were great; they came armed with everything we needed & loaded the lorry very efficiently. None of our odd requests were too much trouble. Met them next day at destination 200 miles away & with the same efficiency they offloaded into storage.

November 21, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

This is all great to hear, thanks so much for leaving us a review.

Rated 5 out of 5 stars

Very professional team from start to…

Very professional team from start to finish. They managed to get availability at short notice. The team arrived prepared, and adapted to the situation as things came up.

November 21, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks for taking the time to leave us such a great review.

Rated 5 out of 5 stars

Excellent team

Excellent team, efficient service! Recommend!

November 21, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Brilliant, thanks for the 5 star review.

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, this company is the most efficient, quick, clean, kind ever.
I highly recommend Edwards to everyone.
Thank you again for helping me.

November 7, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

It was a pleasure helping you out with the move. Thanks so much for the review and recommendation.

Rated 5 out of 5 stars

Incredible service, and best movers ever

This was the most stress free and professional move of my entire life. The crew were lightning fast, polite, organised and I felt in really safe hands and very trustworthy. I can’t recommend them highly enough. #gamechanger

September 13, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thank you so much for taking the time to leave such a lovely review - we really appreciate your feedback.

Rated 5 out of 5 stars

Outstanding service from the Edwards team…

Outstanding service from the four guys that packed up our flat and moved us. We have a large number of small children which meant that Edwards did all the packing on the morning of our move.

The service was quick, all items were expertly dismantled and packed and we were given constant updates in terms of timings and where we were in the process.

The professionalism the team displayed meant we travelled full of confidence that all our precious items were going to arrive safely.

Once we arrived, the team got straight to work putting all the major furniture items back together, from children's beds to sofas, everything was put back to allow us to enjoy our new home as quickly as possible.

Travelling with a young family can be very stressful and Edwards made sure that everything ran smoothly, and everything was done to budget too!

I’d heartily recommend them to anyone; they provided an excellent service and couldn’t have done any more for us.

August 19, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thank you so much for taking the time to review our services and leave such a kind review. We really appreciate it.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, really helpful and so careful with all our furniture and belongings. Made the whole moving experience a lot less stressful.

June 15, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

This is really great to hear thanks so much for taking the time to review our services.

Rated 5 out of 5 stars

Exchanged at the last minute and…

Exchanged at the last minute and Edwards really came to the rescue as I foolishly hadn’t sorted out a removals company. Called them on a Monday and by Friday I had already been moved into my new home. Their surveyor kindly slotted me in for a quote very quickly, my move manager talked me through the process and put my mind at ease. The men who came to move me were efficient and professional. They were so helpful, they even helped my sellers removals men move out a heavy table before we moved in. Couldn’t be more grateful for the top service!

June 14, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the review, we really do pride ourselves on an excellent service!

Rated 5 out of 5 stars

Highly recommended

Great service from beginning to end. Edwards Removals offered a really detailed breakdown of the assessment. Booking management from that point forward was friendly, prompt and helpful. The removals team themselves were very careful and polite throughout the move. They were very quick and efficient. Would definitely book with Edwards Removals again! Highly recommended.

June 10, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for the brilliant recommendation, you know where to come if you need us again.

Rated 5 out of 5 stars

Unbelievable Experience

Moving home with Edwards Removals has been an amazing experience. From an amazing fast reply to the initial query, with a detailed and very competitive quote, an extremely efficient and quick removal, packing and moving boxes faster than I have ever seen (and I moved home 9x over the years) to a team extremely friendly, smiling, and eager to ensure I was satisfied. It was a unique experience. Their entire approach was to be fast, efficient and get me happy. Many thanks!

May 30, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

This is all fantastic to hear - thanks so much for letting us know about your experience with us.

Rated 5 out of 5 stars

The team worked very hard and well together

The team worked very hard and well together. Arriving at about 9:00am, by mid afternoon they had already emptied our house and loaded everything into their vehicle.

At the new house, boxes and furniture were put in the rooms requested and re-assembled furniture required.

The whole service from the survey down to the move was great. We are very grateful for your flexibility. We have no hesitation in recommending Edwards.

May 20, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for taking the time to review our services - we really appreciate it.

Rated 5 out of 5 stars

We chose very well

We chose very well.
All praise for this excellent removal company
who made our recent house move a smooth
and straightforward experience which took away all our worries.
All staff were extremely polite & professional
during all pre-packing and handled our
belongings with great care & attention. Couldn’t fault anything from start to finish. They even made us cups of tea!
So I would 100% recommend anyone to choose this company as we did.
A very enjoyable time.
Happy moving.

May 19, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thanks so much for this fantastic review and recommendation, we really appreciate it.

Rated 5 out of 5 stars

Exemplary service - highly recommend

Brilliant company. Cannot believe how easy and simple Edwards made the whole moving experience. I used the whole packing and moving service. Edwards’ staff were even able to move my piano up to the 2nd floor, without any hassle. I would highly recommend this company to anyone looking to move.

May 14, 2022
Unprompted review
Edwards Removals logo

Reply from Edwards Removals

Thank you so much for taking the time to review our services.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look