Great except for food
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Don’t feel that I got my moneys worth. Felt that there was way too much free time given for me to explore a city in a foreign country while the tour guide is off doing her thing. The food was either awful or the portions were so small that they could barely satisfy a child. Half of the trip I was going back out every night with my family to try and find something else to eat. don’t appreciate not being informed that the hotels were not air-conditioned. Would have like to spend more time in the Alps as I’m sure there was more to see then they half a day we spent on a mountain.
Reply from EF Educational Tours
We apologize for any disappointment or inconvenience you experienced during your tour. We aim to provide a balanced itinerary that includes both educational activities and free time for personal exploration.
Regarding the free time provided, we understand that individual preferences may vary. We strive to offer a balance that allows participants to discover and immerse themselves in the local culture at their own pace. We apologize if it did not meet your expectations, and we appreciate your feedback as we continually evaluate and enhance our tour offerings.
We apologize if the food options and portions did not meet your satisfaction. Our goal is to provide meals that cater to a wide range of tastes and preferences while keeping in mind the comfort of the students. We will review your comments to ensure improvements are made in this area.
We apologize for any lack of communication regarding the air-conditioning in the hotels. We strive to provide accurate information about the accommodations, and have several posts on our website regarding what to expect on tour.
We appreciate your input and will use it to improve our services. We hope to have the opportunity to provide you with a more satisfying experience in the future.
Lots of complaints about food included for supper,, no vegetables for children at an age that it is crucial. This caused many people to be ill due to the poor nutrition choices. Some of the spots visited were rushed through, and my daughter feels like she did not truly enjoy what was ahead of her because kids were so hungry they went looking for food instead of visiting monuments. They hardly stayed enough to see anything about Mozart’s in Salzburg. It was just a couple minutes and they had to go. There was an incident in a hotel where a man was harassing and urinating on people and nothing was done. Otherwise it was a great trip. Please provide proper food next time if you’re going to charge it.
Reply from EF Educational Tours
We apologize for any issues you encountered during the trip and appreciate your feedback. Providing a satisfying dining experience is important to us, and we regret any dissatisfaction with the food options provided. We understand the importance of a well-balanced diet, particularly for children, and we will take your concerns into consideration when reviewing our meal offerings.
We apologize for any rushed visits to certain spots, including the limited time spent at Mozart's in Salzburg. We strive to strike a balance between experiencing key attractions and allowing ample time for exploration and enjoyment. We regret if this balance was not achieved in your daughter's case.
We are deeply sorry to hear about the incident that occurred in one of the hotels. The safety and well-being of our travelers are of utmost importance to us. We will investigate this matter further to understand what transpired and ensure appropriate actions are taken to prevent such incidents in the future.
Your feedback is valuable to us as we continuously strive to enhance our trips and provide an exceptional experience for our travelers. We appreciate your understanding and will take your comments into account as we make improvements.
Good guide and trip overall but needed more modern, closer hotels with a/c. Layover too long.
Awesome trip
Wonderful trip professional company. Alps was the favorite!
EF has great customer support and everything is explained well to parents.
Great! Highly recommend.
What a lifetime experience. Will sign up again.
Excellent Experience
It was an unforgettable tour with my students and parents.
OUR TOUR GUIDE, ANNA, GAVE US AN AMAZING EXPERIENCE!!!
We learned a tremendous amount about the German culture. Everything was well organized and safe. A definite must experience.
Wonderful
My daughter's experience was absolutely amazing!
My son and his class had a great experience. Thank you
Germany was amazing my daughter loved it 😍 thank you so much!
My son had an amazing experience with an awesome tour guide.
Beautiful and highly recommend all the excursions!
This experience me, my son had was amazing. We got to see so many things go to so many places. The culture and everything were phenomenal.
Reply from EF Educational Tours
What a special thing to be able to travel with your son! We're glad you two were able to create great memories together. Thank you for sharing and for being part of the EF Tours family.