Had reason to visit EKCU Privileged to have Gary sort out my concerns So patient and respectful and explained everything in detail .Great to have someone who understands that we are not all tech savy... See more
Company replied
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See what reviewers are saying
The EastKilbride credit union is the best thing I've ever done, every week just something put away into your shares soon add up. The staff are so helpful and knowledgeable, all the staff at the cr... See more
Company replied
You couldn't find a more helpful financial institution to look after your money and to give you guidance. There's always someone at the end of the telephone if the branch is not open (as in during the... See more
Company replied
I would highly rate East Kilbride Credit Union with no hesitation in recommending opening an account to anyone. The rates are fair, the service exemplary and processes are quick and efficient. I ha... See more
Company replied
Company details
Information provided by various external sources
East Kilbride Credit Union provide easy access to a wide range of savings accounts and loans. Start saving and borrowing today!
Contact info
Brouster Hill 43, G74 1AG, East Kilbride, United Kingdom
- www.ekcreditunion.co.uk
4.9
Excellent
253 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
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I have been a member for 20y I like it…
I have been a member for 20y I like it very much and staff are very friendly and helpful and good way to save money up my hole family have account great way to go a loans great interest rate very good
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
I find the credit union a great…
I find the credit union a great organisation for saving and loans. I have never had any problems with them
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service
Been a member for a over six years , staff are always very helpful and go above and beyond every time. Would highly recommend .
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent service online
Excellent service online. Easy to use, hassle free and support when needed. Would highly re pm end to everyone as a saving option.
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
No complaints
Sevice excellent. Staff are nice and very helpful. Any process is easy and straightforward. Help is always there if needed.
No complaints.
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
The staff all go above and beyond to…
The staff all go above and beyond to help friendly expert help fantastic honest advice wherever it's in person or on the phone highly recommend to anyone
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Brilliant staff
Brilliant staff, brilliant service, Even through the pandemic
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service
Excellent service any time i have needed their help . Staff all very helpful
February 7, 2022
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Not Worth Saving in When You Cannot Afford to Keep Putting In
We left money in the Credit Union during the pandemic to find out we were being charge for keeping money in their savings accounts when we could not afford to put money in anymore.
The customer service team were very polite and no issue there but it would have been better keeping the money in a bank or under a pillow.
Lesson learned.
October 1, 2021
Unprompted review
Reply from East Kilbride Credit Union
Hi Simon. Thank you for your comments. We have been unable to verify your account at this time. If you would like to contact us directly at info@ekcreditunion.co.uk we can look in to your comments further for you.
Very polite and helpful over the…
Very polite and helpful over the telephone. Sorted what I needed right away. Excellent service.
September 17, 2021
Unprompted review
Reply from East Kilbride Credit Union
Hi Carol, thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Highly recommended.
Great service at all times and supporting the community during lockdown.
Staff friendly in all interactions.
July 20, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
F-A-B EKCU Staff Team.
F-A-B EKCU Staff Team.
Keep on doing what you are all doing. You all are carrying out a very good service and delivery of a greatly appreciated resource, at an extremely challenging point in human history. Thank you very much, Peter.
June 18, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
The best thing I done was join the…
The best thing I done was join the Credit Union, the staff are so nice and friendly, this Corona virus has been a trying time for eveyone and the staff have kept me updated on everything,any problems I have had in the past I got in touch and they were really helpful,I would recommend everybody to join."Well done" to you all.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Always found them efficient and very…
Always found them efficient and very helpful. Staff always friendly and helpful
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Friendly staff who listen and want to…
Friendly staff who listen and want to help.
Got me through difficult times onto a sure and safe footing with savings.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Always dealt with efficiently and…
Always dealt with efficiently and effectively. Staff always very pleasant. Being with the Credit Union has got me out of many a hole and allowed me to save. It's amazing how much you can accumulate over the years. Don't know where I would be without them.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great place to start in life.
Great place to save, friendly staff, great communication, community spirit. They provide a quick reliable service and versatility with a well structured website. A place where loyalty is rewarded.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great service always found the staff…
Great service always found the staff helpful and friendly.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Excellent service and caring staff
Excellent service and caring staff. Very friendly especially during these trying times.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
Great team at EK credit union
Great team at EK credit union, so helpful in any way I've required and very professional with the friendly touch Could not recommend them any more, my whole family has joined the branch.
May 21, 2020
Unprompted review
Reply from East Kilbride Credit Union
Thank you for your kind review and for taking the time to leave us some feedback. Your positive comments will be passed onto the team and we look forward to seeing you next time you are in the office!
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