I needed around 13sqm of porcelain tiles for our new kitchen back in February. Daniel went above and beyond to sort me out a good price and get the pallet to me on time. I was so impressed I mentioned... See more
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See what reviewers are saying
EMC tiles were a breath of fresh air compared to others. Great choice, excellent service and guidance (Jack and team), very professional and best of all = great value. There instilled a sense of confi... See more
Brought Rubi electric tile cutter as picture on website indicates comes with carrying case. Description is misleading as it dosent state context such as comes with blade etc. after receiving wrong i... See more
Company replied
Came into your showroom after speaking to Nathan on the phone and reserving floor tiles for our new home. Found Nathan very helpful, knowledgeable and well mannered and on the ball with other custome... See more
Company replied
Company details
Information provided by various external sources
emctiles specialists in ceramic wall and floor tiles. Showrooms in Nottingham, Leicester and Loughborough. Providing tiles to be inspired by in the East Midlands.
Contact info
Southglade Business Centre, Hucknall Road, NG5 9RA, Nottingham, United Kingdom
- 01159777890
- enquiries@emctiles.co.uk
- www.emctiles.co.uk
4.4
Excellent
559 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional service as always
Exceptional service as always! Very efficient and great communication.
October 21, 2021
Reply from emctiles
Thank you for your 5-star review and exceptional comment. It's reassuring that we are delivering exceptional service efficiently. We hope to help again soon.
Very prompt service at a good price
October 15, 2021
Reply from emctiles
Thank you Mark for your 5-star review and honest comment. We hope to help you again soon.
perfect as described thank you
October 12, 2021
Reply from emctiles
Thank you for your 5-star review and comments. We're glad you enjoyed the EMC Tiles experience.
Reply from emctiles
Thank you Kate for your 5-star review and friendly comment. See you again soon.
Second time I've ordered from them on…
Second time I've ordered from them on both occasions they have been faultless.
October 8, 2021
Reply from emctiles
Thanks Philip for your 5-star review and faultless comment, we hope to help you again soon.
Reply from emctiles
Thank you Lindsay for your 5-star review and excellent comment.
Good value and quality
Good value and quality. Generally quick shipping but warehouse picked a wrong box which lost me a day completing a job
September 21, 2021
Reply from emctiles
Thank you for your 4-star review and comments.
The item I have received is not the…
The item I have received is not the same model as in the picture on website. Really disappointed. I want my money back!
September 18, 2021
Luke and deb at nottingham where very…
Luke and deb at nottingham where very helpful on our numerous visits, helped with samples ideas and listened!
Thank you
Great service
Good prices
Family business so no usual sales talk
September 10, 2021
Unprompted review
Reply from emctiles
Thank you Waseem for your 5-star review and great comments. We look forward to see you again soon.
Very slow to deliver samples and we had…
Very slow to deliver samples and we had to chase twice to see where they were. When they eventually arrived it was too late and we had already had to make our decision so our builder could start our bathroom.
September 10, 2021
Reply from emctiles
Sorry to here that the samples were slow to get to you. It is a very difficult time for all deliveries but rest assured that our samples team would have met their deadline to get temples turned around. Sorry that the post let us down.
Well priced and delivered as ordered
Well priced and delivered what I ordered, would use again. Only took one star off as it was a bit slow and the communication was not great
September 9, 2021
Reply from emctiles
Hello Deborah. Sorry to hear that your samples haven't arrived. Let us rectify this for you. Please email us with your name and address and we can search our system for your order and send them again free of charge. email: enquiries@emctiles.co.uk
Great service
September 5, 2021
Reply from emctiles
Thank you Ian for your 5-star review and great comment. We hope to help you again soon.
Reply from emctiles
Thank you Clive for your 5-star review and great comment.
Really pleased with the tiles
Really pleased with the tiles, They arrived when they said they would, The quality of the Tiles was excellent , they cut real easily and the finish was superb.
August 29, 2021
Reply from emctiles
Thank you Stephen for your excellent comment and 5-star review.
Reply from emctiles
Thank you Julie for your great comment and 5-star review.
Returning customer
Returning customer, tiles were well boxed and in good condition. EMCTILES staff were very polite and helpful
August 23, 2021
Reply from emctiles
Thank you David for your 5-star review and comment. Great to see you again.
Very helpful with advice
Very helpful with advice, great customer service. Overall very pleased and would recommend them if asked.
August 21, 2021
Reply from emctiles
Thank you Mark for your 5-star review and comment. Glad to hear that you would recommend us to your friends.
The sample service worked effectively
The sample service worked effectively; a follow n visit was equally impressve and facilitated further ideas. Hope to do business very soon as well deserved.
August 19, 2021
Reply from emctiles
Thank you for using our services and commenting on how effective our sample to sale service is. Thanks again for the 5-star review.
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