Banner for Energie Fitness - Kettering

Energie Fitness - Kettering Reviews 

150
TrustScore 3 out of 5

3.2

Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... See more

Rated 5 out of 5 stars

Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... See more

Rated 5 out of 5 stars

I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... See more

Rated 2 out of 5 stars

The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, United Kingdom

3.2

Average

TrustScore 3 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(150)

644 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great gym

The gym has lots of good quality equipment. It is very clean and staff are very friendly and helpful. They have made a big effort to maintain social distancing whilst on the machines by limiting the number available to use.
I would highly recommend énergie to anyone.

May 14, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hey Chris,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

No1 Gym

Great gym loads of equipment very nice staff

May 7, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hey John,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Quite good

There are a lot of machines to use, which is good. However, I would have liked some more dumbbell sitting areas.

April 23, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi LL,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Good gym but lacks dumbbell weights

Good gym but lacks dumbbell weights. There’s not a variety of weights especially lighter weights which is a shame for someone who can’t lift heavy

April 23, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Demi,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent

Clean gym with a lot of variety, friendly members and staff.

April 16, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Alex,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 1 out of 5 stars

Started good/ now dissapointed

The gym is reasonable to use. And started out fine with freezing account payment during first lock down...

But during this lockdown decided you will still get charged for services you can't use. Claiming you now need to freeze payments your self. So any payment taken would not be refunded. They say an email was sent out to all customers but in my opinion they could of done more to inform people of this change.

January 26, 2021
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Matthew

We at énergie Fitness are very sorry to hear that you are unsatisfied with the services we have provided. We of course offered énergie Online when the pandemic hit to supplement the gyms being closed however, we tried our best to make our members aware that they could freeze their membership anytime. We hope you can understand.

Thank you for leaving your thoughts, we're always trying to improve the service we provide.

Best Wishes,
Dan
énergie Fitness Central Team

Rated 3 out of 5 stars

I wish to have a full time trainer over…

I wish to have a full time trainer over there . So we can clear our doubts . Hope you will appointment someone as full time trainer.

December 25, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Jomy,

We're very sorry to hear you are not completely satisfied with your experience with us just yet. Please speak to a member if staff regarding any questions, queries or suggestions you may have and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym. Well adapted to the pandemic. Great staff members

December 18, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Robert,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,
énergie Fitness Central Team

Rated 4 out of 5 stars

Everything is excellent and perfect but…

Everything is excellent and perfect but I would wish to have a space for heavy weight cardio, something like a tire flip

December 11, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Daniel,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, helpful, great pleace to be in

November 20, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Nina,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Good fitness centre at Kettering.

Good fitness centre at Kettering.. really appreciate for the support of staff members..
Good and efficient equipments for fitness lovers..

October 30, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Sinu,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great staff and price

Friendly staff, simple but effective gym.

October 30, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will always strive to continue to deliver this amazing service to you and we hope to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Feel very welcome when joined quality…

Feel very welcome when joined quality equipment would highly reccomend

October 30, 2020
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Alaster,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great ;-)

Great ;-) Sport and healthy lifestyle ;-) very positive place ;-)

October 2, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Krzsztof,

Thanks ever so much for taking the time to leave us feedback.

By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Kzaleiko

Exelent members always helpful, very clean and I would give all 5starts to this gym

September 26, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great place with nice people

Great place with nice people and great staff. Music is not too loud so can listen to my own if I want to. The staff is super helpful if need any help and even in peak time the gym is not too busy and can do my workout without any disruption.

September 25, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Szilvia,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Rated 5 out of 5 stars

Lockdown was a blessing for this gym

Lockdown was a blessing for this gym. Many new changes and overall a much better place to be.
Especially club owners who actually want to invest in the place and make the improvements that’s needed.

September 25, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Owen,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Outstanding gym and staff

I have been very impressed with the new management of the gym and the transformation that has been made. Under the bed management the team are upbeat and extremely helpful as well as knowledgeable which is s breath of fresh air. Great gym well equipped and clean I would recommend it to anyone.👍🏼👍🏼

September 25, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love this gym

I love this gym, everything you need is one place, you feel a sense of togetherness and support, I definitely feel at home, it's my first gym ever, and it seems I have made an excellent choice

September 25, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hey David,

We really appreciate you taking the time to leave your kind words, you've made our day. We will continue work hard so we can consistently deliver this amazing service to you. See you soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Well equipped gym with friendly helpful…

Well equipped gym with friendly helpful staff and fellow members.

September 25, 2020
Unprompted review
Energie Fitness - Kettering logo

Reply from Energie Fitness - Kettering

Hi Victor,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look