Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... See more
Location
Switch locationUnit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... See more
I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... See more
The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, United Kingdom
3.2
Average
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice Gym; great staff; equipment needs updating
Staff are always friendly on arrival. In terms of space, there is a good amount of space to conduct my work out. Equipment needs updating, however the gym has recently been taken over and work has started on improving the gym promptly. Would recommend.
March 1, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Dec,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. If you have any suggestions for improvement please feel free to speak to a member of staff.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Some of staff really friendly and…
Some of staff really friendly and helpful. Makes you feel really welcome. some of them can't be bothered say hello back to you and check toilet paper on the toilet. Genuinely I like spend my time down there and most of you doing really good job guys thanks for that 😉
February 28, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey Nikola,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Nice just to be able to do my own thing…
Nice just to be able to do my own thing at my pace as I am 68 years old and to know I have friendly staff to help me if I need it and l don't feel out of place at all being older I enjoy my time there
February 24, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Lesley,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Always feel very welcome in our gym in…
Always feel very welcome in our gym in Kettering. John is absolutely amazing manager and so is the staff.
February 23, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Veronika,
Thanks for leaving a great review for John and the team. You’re absolutely right, they go above and beyond to make everyone’s health and fitness journey energising and fun at énergie Fitness – where you belong. We’ll be sure to share your praises with them!
Reply from Energie Fitness - Kettering
Hi Chris,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
I enjoy working out at the gym
February 22, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi David,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
A great friendly gym
A great friendly gym and are in the process of updating their facilities so it can only get better from here on out
February 22, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey Jonathan,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Staff are fabulous and it is all about to get better :-)
1 star dropped but nothing to do with the staff or the facilities. Really looking forward to seeing the introduction of personal fob keyed access which I understand will be quite soon.
The staff have been fabulous with their willingness and friendliness to help and support your customers. Fabulous facilities and can't wait to see the completion of works in the men's shower area at the Kettering Gym.
Would like to wish the new owners the very best of luck in their new venture.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Paul,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Love the gym.. however
Love the gym, only thing that pisses me off is when everyone and their 5 mates are buzzing each other in or just stepping over the barrier. Which is fine until I have to wait ages to use a piece of equipment because there all over it.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Ben,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Lack of equipment availability on a…
Lack of equipment availability on a regular basis, lack of good quality equipment in regards to power racks and benches etc, poor layout - can become claustrophobic very quickly
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Jamie,
Thanks for taking the time to write a review. We listen to our members daily in our quest to continually improve and we work hard to make our gym an inspirational place to work out. I will pass your comments back to the team.
hi the main area of the gym is good new…
hi the main area of the gym is good new painting and general tidy up is better.the main area that needs up dating is the toilets and showers.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Nice clean gym
Nice clean gym. John and his staff are very helpful and friendly.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Samina,
Thanks for leaving a great review for John and the team. We’ll be sure to share your praises with them!
Does what it says on the tin
Does what it says on the tin
Cheap
Easy access
Friendly staff
Happy days
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey Mark,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Kettering
Hi Kieron,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Great staff and atmosphere
Staff are friendly and easy to talk to. The gym is spacious so it doesn't feel crowded or overwhelming. Gym equipment is great and I feel comfortable asking staff members for help if I need it.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Emma,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Kettering Énergie fitness
I’ve been a member of the gym for over 3 years. It has a driven manager and new ownership who are putting the gym firmly in the right direction. Lots of refurbishments/upgrades are coming to the gym. I look forward to seeing the changes. The staff and atmosphere in the gym is great. The monthly prices are extremely competitive. Would highly recommend!
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Tom,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Kettering
Hi Michael,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
A very nice and friendly gym
A very nice and friendly gym, but this has been neglected over the past few years and equipment and facilities do need some attention. I believe the gym is under new ownership and some changes are due to start so very much looking forward to this. I do love the gym the staff and the atmosphere and look forward to seeing the improvements.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey Lionel,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that we have fallen short of your expectations. We want to deliver the perfect customer experience to every single one of our members that walks through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise. If you have any queries or suggestions then please speak with a member of staff and they will be more than happy to assist you.
Thank you for taking the time to leave us feedback, we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Suits my needs
Suits my needs and is the closest to my home. It has all I need and opening times are decent, although earlier opening at weekends would be better.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Rob,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Great facility
Great facility
Cheap membership price
Really friendly staff
Lots of equipment available to use
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.