Been going to this gym 3 years now and I love the atmosphere and the staff (easy and great to talk to). New machines are also amazing nothing i would really change, the only negative i can really thin... See more
Location
Switch locationUnit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ Kettering, GB
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Great introduction upon arrival, staff are extremely helpful and well-informed. This will be my 3rd time joining this gym and the environment is more user friendly in terms of spacing of equipment... See more
I have been going for one week so far. Have had my first pt session and attended a few classes. The staff at Kettering gym are amazing supportive help of you re struggling and give such positive feedb... See more
The fitness gym is old and not very well maintained. The walls are dirty, and many appliances are damaged by too much use. Some barbell pads are literally dirty/greasy. Another thing that for me i... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit B2 Tanners Gate Retail Park, Northall Street, NN16 8AQ, Kettering, United Kingdom
3.2
Average
150 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The gym has a good selection of…
The gym has a good selection of equipment but, unfortunately, a lot of the cardiovascular equipment (and TVs) need replacing or at least some serious TLC. Very pleasant and helpful staff.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Donna,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Excellent value
I like the gym very much. Cheap, easy for me to get to, always spaces in the car park, plenty of machines to use, and the staff are friendly. The only reason I didn’t give it five stars is the relatively poor condition of the men’s toilet/shower area.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Pete,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Great gym..tidy and clean
Great gym..tidy and clean. Friendly staff who are always willing to help. A couple of minor issues with the nachinery..ie no drinks holder in a cycle and a rower has loose foot strapping. Overall an excellent place to work out.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Kearney,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Disappointing when one person doesn't…
Disappointing when one person doesn't turn up for work the entire business is on its knees.
Night shift guys didn't turn up for work and the gym was closed,no contingency in place.poor management.kettering.
Not informed in advance.
No text or email.
Very quick to write on facebook does that mean we have to check facebook before gym.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Lenny,
Thanks for sharing your feedback. I’m really sorry that we didn’t meet your expectations – or ours. Clearly, we fell short, and I apologise.
Please be assured that we value our members above all else and we hate letting them down. I will pass your comments back to the team.
It's good place and good atmosphere…
It's good place and good atmosphere however many machines needs some parts to be changed and need to have more weight and new machines... Stuff are friendly and helpful always
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi Ahmed,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
energie fitness
The staff are miserable and don’t make you feel welcome - not the best atmosphere.
Poor choice and standard of classes available.
Have to write your name on a piece of paper to enter because the turnstile doesn’t work and hasn’t for over a year.
Good array of equipment to do what you need to do and disinfectant provided to wipe equipment down after use although majority of members ignore this.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey RJ,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
I love the gym
I love the gym. No hard sale tactics on extras or PT,s. The only thing they could improve on is the time taken to fix broken equipment.
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hi there,
We're really appreciate you for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
A* Gym
Excellent Gym, peaceful and lots of equipment for whatever your needs are. Love going 2/3 days every week. A* :)
February 21, 2020
Unprompted review
Reply from Energie Fitness - Kettering
Hey there,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
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