Europesure Travel Insurance Reviews 

Most of the positive reviews state how easy it is to give these people your money. Wait till you try to get some back before you make a review!
Europesure wash their hands of the whole claims procedure and subcontract it to the Cega Group. These people will send you an email from one person who asks for certain documents. When you have submitted these documents another person will write asking for other documents, or repeating the request for documents already submitted.
The person to whom you initially wrote will then ask for other details, some of which you have already submitted.
You may get another request from a third person hitherto unheard of.
The final straw for me was on Christmas Eve, late afternoon, when I received a request for “Cancellation invoices” from hotels in Tanzania. I had already provided proof of payment, proof of flight cancellations, proof of hotel booking cancellations, but this was not enough. Cega obviously want to keep poking you with a stick until you give up.
The timing of the latest request, Christmas Eve, late afternoon, was just disgusting. What sort of person works for such an organisation as Cega?
The fact that Europesure uses Cega tells you all you need to know about Europesure’s attitude to its customers.
So I’ve asked Cega to refer my case to Lloyd’s complaints, since Cega , with all the documentation provided, are only interested in procrastination.
Cega referred my case to Complaints with surprising alacrity, in contrast with their previous behaviour, so I guess that this is the result they were hoping for.
I guess I’ll soon find out just how honest Lloyds of London really are.

Difficult to find cover for British European residents but Europesure looks good. Hopefully we won’t have to test them out, but you never know how good an insurance company is until you need to make a claim!

I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensation. really recommend

Easy website to understand, have used them for many years. No hidden extras.

An absolutely wonderful company. The service is brilliant.

I rated a 3 for the price and the level of cover. I feel I am unable to rate any higher because my daughter thankfully never had to use the insurance cover.

Very good price for worldwide multi travel

Ive been with this company for a lot of years for my travel insurance and can thoroughly recommend.

Always helpful, always friendly, always fast and reliable.

Very efficient renewal. Fortunately haven't had to claim for anything yet

Very efficient staff in the Agency.
Very happy with the cover and price

Wee have had travel insurance with you before and very good 👍

Easy renewal process. However the difficulties may arise as and when I wish to make a claim, hopefully never.

pretty easy to order online

Easy renewal

Very simple process and a very good price

I have been with Europesure for a few years, easy to do renewals. When I have had to query something, response has always been prompt and helpful.