Evans Halshaw - BYD Birmingham Reviews 

Booking an appointment was easy, comfortable area in showroom whilst service carried out while I waited

I recently bought a BYD dolphin from Evans Halshaw in Birmingham. The service was amazing….ANA was great, she made the whole experience enjoyable and stress free. I love the car too!

Excellent service off Ana, Straight forward car purchase process and nothing was an issue and good communications, Highly recommended 👌

Bought our BYD Atto 3 today. Gino was very helpful and the whole process has been thorough and professional. I would thoroughly recommend dealing with Gino.

Just collected my brand new Atto 3 Design from BYD Birmingham. Ana was fabulous from start to finish. Amazing handover experience, so exciting to reveal the new car from under a car cover, flowers and chocolates were a lovely addition. How every dealer should be.

Lovely experience getting my first car. Anna was very helpful and informative

Basic model that feels like complete luxury. So many clever features. So easy and smooth to drive. Love it.

I recently had my car serviced at the BYD garage, and I couldn’t be more impressed with the experience. From start to finish, everything was smooth, professional, and efficient. A special shoutout to Ben— what an absolute gem of a person! He went above and beyond to make sure everything was taken care of, explaining things clearly and keeping me updated throughout the process. You can tell he genuinely cares about customer satisfaction. It’s rare to come across that level of helpfulness and attention to detail. I left feeling totally confident in the work done and really valued as a customer. Highly recommend the garage if you’re looking for top-tier service!

Ana made our experience great. She is truly a credit to Evans Halshaw. Nothing was too much trouble for her. She explained everything very clearly and made us feel like vip customers. Any problems we had she sorted it very quickly and efficiently. We would definitely return in the future thanks to Ana. We hope that Evans Halshaw realise they have such a fantastic employee. Ana thank you again we will definitely return to you in the future and we love the puma , David and Diane Crowther

Ben Foxworthy was fantastic! Credit to your business.

Ana has been super helpful with me getting my new car and has made me feel so much more comfortable about the whole experience. The car is in perfect condition. Highly recommend!

Excellent service from Ana on selling both of my sons cars

Really brilliant service from Ana at BYD in purchasing a car, with ensuring all of my questions were answered with sufficient detail. Made sure I was well looked after and not once felt pressured into any decision.

Would highly recommend Ana to anyone looking to purchase a car! She’s a star ⭐️

I had purchased BYD Seal U DM-i black from here on end of December 2024. The quality was far below expectations. The paint had scratches all over on the day of delivery, and when I brought it up, they offered to polish the paint. Surprisingly they done the polishing in couple of hours. Instead of improving the situation, the polishing process left visible scratches all over the car, including on the lights, which now look worse than before.

The lack of attention to detail and care during the process was shocking. I trusted them to improve the appearance of my car, but they only caused more damage. I cannot recommend their service to anyone looking for a professional and reliable service job.

Brilliant service received from Ana. A true credit to the company. Communication was excellent throughout the process of waiting for my car to be delivered and the after care follow ups she has provided are something I have not experienced before. Overall great service and communication and the BYD Seal is an excellent car.

I had a horrible experience with my car where someone broke into it. Thankfully my insurance covered the window but the wiring was messed up. Ben helped with booking me in at the earliest time and sorting out the issue, going above and beyond. Thank you Ben, thank you BYD!

I was helped by Ben, who was amazing all throughout. He sorted everything out and there was nothing I needed to do. Very informative, told me every step of each process. Went extra lengths to explain things. Didn’t pressure me either, gave me honest advice. Got things done very fast too.
Could not recommend enough, will definitely be returning

This is the third garage I've been to for an issue on my car and next time it will be the first, Ben got back to my emails super quickly and got me straight in, the problem was fixed and he even took the time to help explain any additional questions i had about the car. really pleased with the level of service with both Ben and the service technician that worked on my car taking the time to explain what the were doing. this is what service should look like.

Dealt with Connor from initial enquiry all the way up to purchase of my new vehicle. Absolutely in love with my new car and Connor has been nothing short of amazing ! Quick professional response to emails, answered all questions was very informative about that whole process and products available. When got to store it was welcoming and I felt comfortable all the way through ! Thankyou Connor and Thankyou BYD !

Ana was incredible. Initially we raised the order with someone else and tbh we didn’t have much communication but then he left the branch. Soon as Ana came she took on my case and straight away emailed me introducing herself and said any questions just message her. There were a few hiccups along the way but these were completely out of the hands of Ana and she instantly went onto fix them and kept me informed along the way.
I’ve had many cars over the years and never experienced good communication like this. Thank you so much Ana!