Jack E dealt with us at BYD Shrewsbury he was fantastic, very professional, very polite and went out of his way to make a smooth easy purchase, thank you Jack very much appreciated Above and beyond.... See more
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Jack E dealt with us at BYD Shrewsbury he was fantastic, very professional, very polite and went out of his way to make a smooth easy purchase, thank you Jack very much appreciated Above and beyond.... See more
Company replied
This was my first time buying from this dealer, and the experience wasn’t great, once the salesman had the money he would not respond to the issues I was having. They sold me a car that had a water le... See more
Company replied
I had my first BYD Dolphin service from Evans Halshaw BYD recently and the service and whole experience was excellent! The service staff were really helpful and professional. They also organised a t... See more
Company replied
Great Welcome from Hugh. Set my wife & I at ease, Immediately. No heavy selling just useful information as requested. The car we chose was immaculately presented throughout & an exceptionally low mi... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Knights Way, Battlefield Enterprise Park, SY1 3AB, Shrewsbury, United Kingdom
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I recently reached out to Paul for a car enquiry and I must say, I was thoroughly impressed with the level of help and support he provided. Not only did he answer all of my questions promptly and thoroughly, but he also went above and beyond to provide me with additional information and resources to help me make an informed decision.
Paul's knowledge and expertise in the automotive industry were evident throughout our interactions, and I truly appreciated his willingness to assist me every step of the way. Thanks to his help, I was able to find the perfect car that met all of my needs and budget requirements.
I highly recommend reaching out to Paul for any car enquiries you may have. His dedication to customer satisfaction and his commitment to providing top-notch service make him a standout in the industry. Thank you, Paul, for all of your help and support!

Reply from Evans Halshaw - BYD Shrewsbury
Mikhail was our sales advisor and I couldn’t be more happy with that choice. I initially contacted him through the phone and from the get go, he was the sweetest person, with an amazing and friendly aura. I was pretty nervous, deciding on whether the car I had seen on the website was a good choice or not, but Mikhail answered each question, several times the same question with the same patience, with warmth and confidence. He went above and beyond and sent us a cosmetic video before the test drive as we were travelling from far. Throughout the entire process, Mikhail was always available to answer any questions I had and to provide guidance and support. He made the car buying process smooth and stress-free, and for that I will always be grateful. Thank you Mikhail, for your honesty and kindness. I will definitely miss our small interactions through the phone. I recommend Mikhail to everyone!!!!

Reply from Evans Halshaw - BYD Shrewsbury
As long as you've got several hours to spare listening to hard sell, then several days to keep going back to get your purchase sorted, then don't mind standing your ground to avoid paying charges that you were ASSURED would not be added, you'll enjoy the experience! As I didn't enjoy dealing with any of the above I certainly won't be back. I even had to make a special trip to the showroom to pick up my receipt for the £30,000 I'd spent as Lee didn't see fit to send it to me after a week of having the car! Shockingly dysfunctional showroom service.
Came to have my wet timing belt changed. Quick and efficient service and friendly staff.

Reply from Evans Halshaw - BYD Shrewsbury
My experience dealing with Carstore has been excellent. Hugh Brandrick made the process simple and easy to complete. He is a credit to your team. Thank you Hugh.

Reply from Evans Halshaw - BYD Shrewsbury
Mikhail was very welcoming and made me feel very comfortable, also very informative made it very easy for me and my family to decide what to do.
Great customer service highly recommended!

Reply from Evans Halshaw - BYD Shrewsbury
Top notch customer service and support from Mikhail.
Knowledgeable person with any question I asked. Definitely made my customer experience a lot better than other places where I’ve been.

Reply from Evans Halshaw - BYD Shrewsbury
Excellent service from your costumer representatives! Mikhail!. He allwayd made sure i was assured with any questions i had in relation to the car i was looking for! Thankyou Mikhail!!!!

Reply from Evans Halshaw - BYD Shrewsbury
Just wanted to take the time to express my thanks to Mikhail.The service I received was second to none. Mikhail made what is usually a stressful experience simple and straightforward.

Reply from Evans Halshaw - BYD Shrewsbury
Paul was great with advice & made me understand things alot easier about purchasing a car

Reply from Evans Halshaw - BYD Shrewsbury
Had my car serviced and it was so easy from start to finish. From booking in Leon kept me up to date on the progress of my car, explained what work needed doing very clearly, it was completed on time & my car was cleaned. Great prices & service, would definitely recommend.

Reply from Evans Halshaw - BYD Shrewsbury
A family friend recommended me to your company. I spoke to Hugh Brandrick about getting my first car, he is a very polite and helpful man, he put my mind at ease whilst we were talking.
Excellent service.
He deserves a well deserved raise.
Thank you Hugh!😊

Reply from Evans Halshaw - BYD Shrewsbury
Jake was great and helped me out buying my new car! Couldn’t recommend CarStore enough and would definitely visit again!

Reply from Evans Halshaw - BYD Shrewsbury
I am thrilled to write this testimonial for Paul V, who recently assisted me with my car purchase. From start to finish, Paul provided exceptional service and made the entire process seamless.
First and foremost, Paul's knowledge and expertise in the automotive industry were evident from our very first conversation. He took the time to understand my needs and preferences, and then guided me towards the perfect car that met all my requirements. His attention to detail and ability to listen to my concerns truly set him apart.
Throughout the entire car purchase journey, Paul was incredibly patient and understanding. He answered all of my questions promptly and thoroughly, ensuring that I had a clear understanding of each step. His professionalism and dedication to customer satisfaction were truly remarkable.
One aspect that I particularly appreciated about Paul was his transparency and honesty. He provided me with all the necessary information about the car's history, maintenance records, and any potential issues. This level of transparency gave me confidence in my decision and allowed me to make an informed choice.
Furthermore, Paul went above and beyond to ensure that I received the best deal possible. He negotiated on my behalf, securing a price that was fair and competitive. His commitment to getting me the best value for my money was truly commendable.
Finally, the delivery of the car was a seamless process, thanks to Paul's meticulous planning and organization. He made sure that all the necessary paperwork was in order, and he even took the time to explain the car's features and functionalities. This attention to detail made me feel valued as a customer and left a lasting impression.
In conclusion, I cannot recommend Paul V highly enough for anyone looking to purchase a car. His professionalism, knowledge, and dedication to customer satisfaction were exceptional. Thanks to Paul, I am now a proud owner of a car that perfectly suits my needs. If you are in the market for a new vehicle, do yourself a favor and reach out to Paul V – you won't be disappointed

Reply from Evans Halshaw - BYD Shrewsbury
Bought a car but it didn't suit my back, so took back under the 14 day return guarantee. Paul helped with this, no issues at all and he sorted me out with an exchange to a different car. Paul then dealt with the rest of the process, which was smooth as could be.
All great, thanks very much.

Reply from Evans Halshaw - BYD Shrewsbury
I recently purchased a car from Paul V and I couldn't be happier with the experience. Paul was extremely knowledgeable about the vehicle and was able to answer all of my questions with ease. He was also very patient and took the time to make sure I was comfortable with the decision I was making.
Not only was Paul professional and helpful, but he also made the car buying process seamless and stress-free. He went above and beyond to ensure that I got the best deal possible and I am so grateful for his dedication.
I highly recommend Paul V to anyone in the market for a new car. His expertise and customer service are top-notch and I will definitely be returning to him for any future car purchases. Thank you, Paul, for making this experience so enjoyable!

Reply from Evans Halshaw - BYD Shrewsbury
Had a great experience - Brad and the rest of the team were very professional and helpful.

Reply from Evans Halshaw - BYD Shrewsbury
After my visit, I was thoroughly impressed by the professionalism and friendly staff members.
Brad’s assistance was incredibly helpful and made my car purchasing experience run smoothly. All doubts and any questions I had, were confidently addressed by the knowledgeable worker, and the whole process was very smooth. Would definitely recommend for all types of customers. Overall a very satisfactory experience!

Reply from Evans Halshaw - BYD Shrewsbury
Great experience with my family. Went in looking for a budget car around £5000 and drove away in a £15000 well priced family car with one of their affordable monthly payment packages.
No pushy, pressured environment, just a relaxed stress free experience.

Reply from Evans Halshaw - BYD Shrewsbury
I recently had the pleasure of working with Paul V on the purchase of my new car, and I couldn't be happier with the experience. From the moment I walked into the dealership, Paul was friendly, knowledgeable, and professional. He took the time to understand my needs and preferences, and he worked tirelessly to find the perfect vehicle for me.
Throughout the entire process, Paul was always available to answer any questions I had and to provide guidance and support. He made the car buying process smooth and stress-free, and I truly felt like he had my best interests at heart.
Thanks to Paul's expertise and dedication, I am now the proud owner of a beautiful new car that I absolutely love. I would highly recommend Paul V to anyone in the market for a new vehicle. Thank you, Paul, for your outstanding service and for making my car buying experience a truly enjoyable one.

Reply from Evans Halshaw - BYD Shrewsbury
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