Jack E dealt with us at BYD Shrewsbury he was fantastic, very professional, very polite and went out of his way to make a smooth easy purchase, thank you Jack very much appreciated Above and beyond.... See more
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See what reviewers are saying
This was my first time buying from this dealer, and the experience wasn’t great, once the salesman had the money he would not respond to the issues I was having. They sold me a car that had a water le... See more
Company replied
I had my first BYD Dolphin service from Evans Halshaw BYD recently and the service and whole experience was excellent! The service staff were really helpful and professional. They also organised a t... See more
Company replied
Great Welcome from Hugh. Set my wife & I at ease, Immediately. No heavy selling just useful information as requested. The car we chose was immaculately presented throughout & an exceptionally low mi... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Knights Way, Battlefield Enterprise Park, SY1 3AB, Shrewsbury, United Kingdom
- 01743465414
3.8
Great
985 reviews
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Exceptional service from Mikhail
Exceptional service from Mikhail, came into store, wasn't to sure what I wanted, took his time to find me a vehicle and it was the perfect vehicle for our needs.
Highly recommend
January 14, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Kyle,
We're thrilled to hear about your positive experience!
It's wonderful to know that Mikhail went above and beyond to help you find the perfect vehicle.
We strive to provide exceptional customer service, and we're delighted that Mikhail was able to meet your needs.
Evans Halshaw Customer Services
Up until today all seemed well and a…
Up until today all seemed well and a good score was on the cards. However, on the day of collecting our car, it went downhill very fast. I dont think they where expecting us, we got a 47 page doc sent by email. On arrival we where asked of we had insurance docs, why wasn't this mentioned when we paid our deposit? No docs apparently no car. We arranged to meet a colleague but he then decided not to turn up and someone else was assigned to us, not the best experience. Very little handover and left a bad taste. We then go another document emailed to us 20 mons after we arrived !!!!!
Carstore really needs to up their game, today was poor.
January 13, 2024
Unprompted review
5/5 perfect
Jake was Very easy to talk to and made things clear when discussing payments, didnt push too hard with extras
January 12, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Connor,
We're so glad to hear that you had a positive experience.
Jake strives to make our customers feel comfortable and informed throughout the process.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Great experience
Great experience. Easy process. 100% recommend.
Thank you Jake for all your help.
January 11, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi,
Thank you for your kind words.
We are delighted to hear you had a positive experience and that the process was easy.
Evans Halshaw Customer Services
Paul Was Amazing!
Throughout the entire process, Paul demonstrated the utmost professionalism and integrity. He was always prompt in responding to my inquiries, and his communication skills were top-notch. I never felt pressured or rushed into making a decision, as Paul made it a priority to prioritize my satisfaction above all else.
What truly set Paul apart was his genuine dedication to ensuring that I made the right choice. He meticulously researched different car models, thoroughly explaining their features, pros, and cons. Paul's expertise was invaluable in helping me make an informed decision that I am incredibly happy with
January 5, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Birtute,
Thank you for your kind review. We are delighted to hear that you had such a positive experience.
We appreciate your kind words about Paul and his dedication to providing excellent customer service.
We are thrilled that you felt comfortable and confident throughout the process, and that Paul's expertise helped you make a decision you are happy with.
Evans Halshaw Customer Services
Paul was GREAT
Paul was GREAT! 📣
We have been looking at cars for a while & always been put off by pushy sales teams, being stalked or watched! Paul approached us & respected our choice of browsing alone. Once done he good all the info we needed & we will DEFIANTLY be back for a deal!
Thank you CarStore 🤝
January 10, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Chad,
We are thrilled to hear that you had a positive experience with Paul.
We appreciate your feedback and are glad you found the car browsing experience comfortable and that you felt confident in your choice.
We are delighted that you found the sales team respectful and helpful.
Evans Halshaw Customer Services
Recent car purchase!
I’ve just gone through the experience of purchasing a new car from car store. The experience was great from start to finish. We were able to view all of the cars freely, along with taking test drive alone. Hugh dealt with us making the process easy, I went back for a second text drive where Hugh was extremely relaxed in the time I took to take the car out. While going through the buying process Hugh was in contact often giving updates when needed. A an easy experience and would recommend!
January 9, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Peter,
Thank you for your kind words and for taking the time to share your experience.
We are delighted to hear that you were happy with the service you received.
We are thrilled that you found the process easy and that you were able to view the cars freely and take test drives alone.
We appreciate your feedback about the excellent communication and the relaxed atmosphere.
Evans Halshaw Customer Services
purchase of Qashqui
Jake Marsh made the purchase of our Qashqui so easy and seamless. He was very knowledgeable and explained all of the features of the vehicle that put me as ease. I would happily recommend Car Store to friends and family for the purchase of cars in the future.
January 9, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Sue,
It's wonderful to know that Jake made your car buying journey so enjoyable.
We appreciate you taking the time to share your feedback, and we're glad you found the process smooth and convenient.
Evans Halshaw Customer Services
Brilliant Service
Thanks to Paul's expertise and unwavering commitment, I am now the proud owner of a car that perfectly suits my needs and budget. I cannot recommend him highly enough to anyone in need of new car assistance. If you are looking for a dedicated and knowledgeable professional who genuinely cares about your satisfaction, Paul V is the person to turn to.
January 3, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi David,
We are thrilled to hear about your positive experience with Paul.
It's wonderful to know that he was able to help you find the perfect car that meets your needs and budget.
We appreciate your kind words and are delighted that Paul's dedication and expertise made your car buying journey a successful one.
Evans Halshaw Customer Services
Excellent service
Huw was very helpful. All queries answered. Very professional. Car purchased and driven home all in the same day.
January 6, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi,
We appreciate your kind words about Huw's helpfulness and professionalism.
Evans Halshaw Customer Services
Paul was amazing looked after me from…
Paul was amazing looked after me from the first call to the day of picking up my dream car, will definitely recommend to all my friends and family, top salesman.
January 5, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Ella,
We are thrilled to hear about your positive experience and that you were so impressed with the service you received from Paul.
Evans Halshaw Customer Services
Experience was amazing.mikhail was a…
Experience was amazing.mikhail was a pleasure to deal with and made the whole experience a pleasure,would 100 % recommend anyone that's thinking of purchasing a new car to come and see him
January 5, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Jamie,
Thank you for your kind words!
We're thrilled to hear you had a positive experience.
We appreciate you taking the time to share your feedback and we're glad you found our team helpful.
We strive to provide excellent customer service and it's wonderful to know we met your expectations.
Evans Halshaw Customer Services
Came into the car-store and from start…
Came into the car-store and from start to finish Mikhail gave me an exceptional customer service by talking me through the wide range of products on offer. I would definitely recommend the car-store to others as I really felt valued.
January 4, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that you felt valued.
We appreciate your recommendation and will ensure that Mikhail receives the recognition he deserves.
Evans Halshaw Customer Services
Great service from Paul
Great service from Paul. Very helpful, professional and friendly guy. Would definitely buy from Shrewsbury Carstore again.
January 2, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hello Lucie,
Thank you for your kind review.
We are thrilled to hear that you had a positive experience and were happy with the service you received.
We appreciate your feedback and will share it with Paul.
Evans Halshaw Customer Services
Very good experience
Very good experience, Jake was friendly, welcoming and led a smooth process from viewing car, test drive and collecting me from railway station for the pick up. Couldn't have been better.......apart from the weather!
January 2, 2024
Unprompted review
Reply from Evans Halshaw - BYD Shrewsbury
Hi Sue,
It's fantastic to know Jake made your car buying journey so smooth and enjoyable.
We appreciate your kind words about his friendliness and helpfulness.
Evans Halshaw Customer Services
Great experience Paul exceptionally…
Great experience Paul exceptionally helpful and made the whole process of buying a car quick and easy. Will defo recommend
December 30, 2023
Unprompted review
Absolutely exceptional service from…
Absolutely exceptional service from Mikhail, the process was smooth from start to finish, he was extremely knowledgeable and helped me find my dream vehicle. I would highly recommend Mikhail to anyone wanting to purchase a vehicle from Car store Shrewsbury
December 23, 2023
Unprompted review
Hugh
Hugh has been incredibly helpful in my purchase of a new car, he has been open an honest around everything without any pushing to buy, a great salesman with perfect service
December 23, 2023
Unprompted review
Quick and easy
Quick and easy. Jake very helpful and communicative.
December 22, 2023
Unprompted review
Excellent service
Excellent service, great personal videos of cars, helped me find the perfect car, will definitely recommend and return.
I was served by Jake who was very helpful who I would also greatly recommend.
Thanks guys!
December 20, 2023
Unprompted review
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