Evans Halshaw - Ford and MG Hull Reviews 

178
TrustScore 4 out of 5

3.8

Priory Way, HU4 7DY Hull, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have recently purchased an MG4 from MG Evans Halshaw in Hull. The sales guy Simon Hewitt was great to work with, ensured I had a good experience all the way through, making time for me to test drive... See more

Company replied

Rated 5 out of 5 stars

Always kept informed when having work done, the only problem was parking at Priory Park in Hull, but they're extending the car park now so should no longer be a problem

Company replied

Rated 1 out of 5 stars

Van went in for cambelt replacement picked up broke down with engine noise got back, broke again with engine rattling, been in there now for 7 weeks not even looked at it, still not got van back, no c... See more

Company replied

Rated 5 out of 5 stars

Evans Halshaw Ford at Hessle carried out the required servicing and MOT. The lady receptionist was polite, helpful and knowledgeable and as usual, all the work done was thorough. Very happy with th... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Priory Way, HU4 7DY, Hull, England, United Kingdom

  • 01482 324234

3.8

Great

TrustScore 4 out of 5

178 reviews

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3.8

All reviews

(178)

5,431 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not had a response from this company…

Not had a response from this company since raising a complaint 13.11.22 following my car breaking down the day after I was told it would be safe to drive until an appointment date three weeks later was provided and despite the red warning light continuing to show problems with the electrics.
Rang numerous times and sent emails since but no response!

November 4, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Dave,

Thank you for your review.

We're sorry to see that you had a negative experience with us.

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.

Thanks,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford Mondeo MK V purchase…

I purchased a Ford Mondeo MK V today and was guided throughout the deal from the initial viewing, to the test drive and final purchase by James Smart. James was very friendly and professional and had a good working knowledge of the vehicle I was interested in. He also helped me get a deal which I was happy with, which included the trading in of my present vehicle. The whole process went very smoothly and efficiently and I never had any problems. This is not the first car I have purchased from Evans Halshaw and can certainly recommend them and would deal with them again in the future.

January 7, 2023
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Mel,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Ford dealership in Hull.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Ian Bexley completed my deal, from trade in to delivering my new car all in a week, gave me great advice and a very smooth transaction. Thank you very much, well pleased

December 23, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi John,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service Great Service

Great service. James was helpful and had a great customer orientated manner. He put me at ease and was never in my face but was able to help me with my decision making. There was no stress or strain.

December 20, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very happy with my experience

When I arrived at Evans Halshaw, Hull, I felt very at ease and in safe hands. I dealt with Ian Bexly for the duration of my transactions. Ian was both helpful and took care of both my part exchange and new purchase smoothly and effectively. I was kept well upto date at all the various stages throughout.

December 17, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Ryan,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic service from start to end…

Fantastic service from start to end when with my Mum buying her a second hand Ford.
Nick was great- listened to what she wanted and made sure she was completely happy with her choice. We weren’t rushed at all, and Nick took the time to talk everything through with us.

November 22, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fiesta

Mike was really helpful throughout and made the whole process run smoothly for us

November 19, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Sarah,

It is wonderful to receive such a positive review!

All the best!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Picked up a car today

Walked in, instantly seen to and only had a short (5min) wait to speak to Mike, who was incredibly polite, friendly and more than happy to explain some things and run me through features of the car.

Love the car, the attitude they all took and the atmosphere in the showroom was awesome.

November 4, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Josh,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the Ford dealership in Hull.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ian was great!

Customer service was brilliant, Ian was down to earth, knowledgeable, friendly and guided me all the way, answered all my questions and listened. He was so easy to talk to and he made me laugh which put me at ease. Bought a great car from him, I took my time and test drove it and took a weekend to think about it, no pressure from him that's what made it a great experience. Highly recommended seller.

October 24, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Samantha,

Thank you so much for reviewing your recent experience with Evans Halshaw.

It’s great to hear you’ve had a positive experience.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Used car sales Hull

Ian Bexley made the whole experience run smoothly from choosing a car to the final handover and kept me updated. 5*

October 23, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Dave,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Couldn't do enough for me

The customer service was incredible.
Nick was was with me every step of the way with his great advice, banter and his commitment to helping me get the car I wanted and needed due to changing circumstances.
He would ensure we had that constant communication to ensure everything was running smoothly and to plan.
He was more like a friend than a car salesman, and just made the whole experience a positive one.

October 21, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Claire,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Outstanding service

After really poor service from another national car dealership for my last car I was sceptical about going to another national car dealership but this was a breeze. Looked at a car & bought it same day with absolutely zero issues.
Thank you to Cam who was so lovely professional & not pushy. Had the answer to every question. Lovely lovely guy. I love my new Ford Kuga.

October 1, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hello Louise,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fast Friendly great service

Rang up and spoke to Ian Bexley at 1030. Test drove a used eco sport at 1200. Drive home in the same car the same day. Ian was a very friendly and helpful man explained everything I never felt pressured to buy anything I didn’t want and got the car I really wanted too first class service

October 20, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hello Andy,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellant Customer Service

From first meeting Ian Bexley (Priory Park Hull branch) nothing was too much trouble, he was friendly and very helpful, he answered all my questions, had patience and was very helpful, not pushy in the slightest, I am pleased to say, if he had had been pushy, I would not have bought my car from him!
I highly recommend Ian.

September 26, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi Lynne,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I went into Evans Halshaw - Ford, Hull.

I went into Evans Halshaw, Ford - Hull, not really sure of what I wanted or where to even start. I had the pleasure of meeting Nick who helped me and explained everything to me from start to finish. I now have a car I love and look forward to dealing with him again in the future.

September 16, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Libby,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I have to say after a slight problem…

I have to say after a buying the vehicle and having a mechanical problem Paul from evans Halshaw has gone out of his way to sort the issue and I must say the repairs were dealt with at a professional garage from the pick up of the vehicle to the repairs. 😀fantastic after care

September 16, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Susan,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Just bought a Ford Fiesta st line from…

Just bought a Ford Fiesta st line from Evans halshaw at hessle, hull, we dealt with Ian, what a lovely man, couldn’t fault his customer care from start to finish, no hard sell at all like we’ve had in the past with other garages!! He arranged a test drive for us, no hassle, love our new fiesta and Ian made the whole experience the best we’ve ever had when buying a new car as can be very stressful!! Would definitely recommend 5 star service, thanks again Ian for everything Julie and alistair 😁

September 11, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hello Julie,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly recommend!

The help I received from Michael Coggan was fantastic. He kept in contact with me, making the process of buying a new car nice and straightforward. Needless to say I love my new car! It arrived in perfect condition, everything completed thoroughly, I’m very happy. Would recommend this service for the best standards of cars and dealers. Thanks again!

August 28, 2022
Unprompted review
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Reply from Evans Halshaw - Ford and MG Hull

Hi,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Praise for Ian

After my own lovely car had been stolen off my driveway, I was in need of a replacement as soon as possible. Looking on the used car listings I found the exact same car, same colour - everything identical apart from the number plate so I had to have it! As Hull was some 150 miles away from me, Ian was amazingly helpful and very patient. Very pleased with the car they delivered and the ease and efficiency of the transaction via email and phone.

August 4, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Rhoma,

We are happy to see that your recent visit to Evans Halshaw has been a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience at Evans Halshaw hull

Great experience at Evans Halshaw hull, dealt with Ian Bexley, lovely man, very happy and helpful. Made the whole process of part exchanging my car and setting up finance on my new Focus very smooth and hassle free. Highly recommended. Thanks Ian.

July 30, 2022
Unprompted review
Evans Halshaw - Ford and MG Hull logo

Reply from Evans Halshaw - Ford and MG Hull

Hi Andrew,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Evans Halshaw Customer Services

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