I bought a beautiful Mercedes CLA 180, and a huge thank you to Aimee Smith from the used cars section. I couldn't be happier with the whole experience. The car looked absolutely amazing—it was... See more
Company replied
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I bought a beautiful Mercedes CLA 180, and a huge thank you to Aimee Smith from the used cars section. I couldn't be happier with the whole experience. The car looked absolutely amazing—it was... See more
Company replied
My first annual service for my Jaecoo went better than expected. Excellent service from start to finish. Ellie was brilliant, she's friendly and professional, serves with a smile. Fantastic selection... See more
Company replied
I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... See more
Company replied
Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... See more
Company replied
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
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Every Day Low Prices
Whitebirk Drive, BB1 3HT, Blackburn, United Kingdom
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Customer pack at £99 added and no option verbally given to not have it added. Told it was neccessary on all purchases! Con
Overcharged and difficult getting money back!
Also beware if they organise your vehicle tax- they will input your personal details in a third party website!

Reply from Evans Halshaw - Ford Blackburn
I did not visit and do not know how you got my details

Reply from Evans Halshaw - Ford Blackburn
Good no problems staff very good and knowledgeable

Reply from Evans Halshaw - Ford Blackburn
Buying car no problems. After sales diabolical. Reported brake issues ( discs warped), refused to believe me. Offered to carry out AA inspection, if EH Blackburn were wrong they paid. Refused. Told to take car to nearest EH garage. Glasgow branch inspected car and agreed with me. Contacted EH to inform them of the findings. It took both branches a couple of weeks to agree cost. On the 3rd of March EH Glasow carried out the repair successfully. As off the 10 March have heard nothing from EH Blackburn , even to ask how did we get on. Unacceptable. Took the shine out of buying the car. Glasgow branch thanks 10/10.

Reply from Evans Halshaw - Ford Blackburn
We bought a used car from Evans Halshaw Blackburn. The whole experience was pleasant. Our salesman worked very hard to get us the deal and product we were looking for.
I'd definitely recommend.

Reply from Evans Halshaw - Ford Blackburn
Excellent service by the team at Blackburn polite and courteous, received a first rate service and MOT will definitely e using I the future

Reply from Evans Halshaw - Ford Blackburn
I was dealt with by a very friendly and informative salesperson in Ellie with the help of Matt. A first class experience and will definitely recommend them.

Reply from Evans Halshaw - Ford Blackburn
My vehicle engine had broke on me causing distress and interuption with my buisness. Mr asad and Mr izaaz from Blackburn Evanhalshaw made the process very easy for myself. With the finance agreement selecting the vehicle and getting me back on the road. I would recommend these guys to anyone looking to change thier vehicle.

Reply from Evans Halshaw - Ford Blackburn
I don't usually do reviews unless someone has exceeded my already high expectation of customer service. Asad is the only person you need to speak too in this dealership to get what you want, a dream car. I drove 2 hours to see him, brilliant knowledge, wasn't pushy, very chill, we worked on getting the monthly costs to somewhere I'm happy with and we did this. He kept me updated even after working hours which is above and beyond, we even had a problem signing the northridge finance agreement which had nothing to do with evans halshaw and everything to do with northridges useless system but asad had an idea, sent it to my local which I wet signed, fired it back and within 1 day I was collecting my car, brilliant hand over, explained every step and last of all he advised my partner and I too visit a local halal eat in called 16th street. Let me tell you right now, these smash burgers are literally the best tastiest, crispiest well prepared burgers I've had, fries were beautiful as I opted for one with cheesy sauce and diced crispy chicken. Low prices, big potions, clean and slick service through and through. I thank you eternally Asad if you get to see this and for those customers reading, just go see him, simple.

Reply from Evans Halshaw - Ford Blackburn
Evans Halshaw is a great company to deal with. Great staff,fantastic service and I love my new car.

Reply from Evans Halshaw - Ford Blackburn
Asad made the buying process very easy, he was flexible and answered all my questions. It went smoothly from start to finish and I am now enjoying my new car, thanks for your help, Lewis

Reply from Evans Halshaw - Ford Blackburn

Reply from Evans Halshaw - Ford Blackburn
I was told the car would be delivered within three days but one week later I do not even have a delivery date.

Reply from Evans Halshaw - Ford Blackburn
The car we found was perfect for us and the salesman Reyno was fantastic.

Reply from Evans Halshaw - Ford Blackburn
Purchased my 3rd car from here through Adam, every time I have had a car it’s been smooth and quick to get, he goes above and beyond to get the best affordable deal within my price range, and find my ideal car. I wouldn’t go elsewhere to get a car, big thank you again Adam!

Reply from Evans Halshaw - Ford Blackburn
Myself and my partner had a fantastic experience at the Blackburn Branch of Evans Halshaw dealing with Renyo. We viewed and test drove a car a week ago but unfortunately it sold as we'd gone away to make a decision regarding the purchase. Renyo gave some great advice and wasn't pushing or overbearing regarding that sale. We went away to try and source a similar car but knew we wanted to deal with Renyo. Due to his excellent customer service, I reached out to Reyno as we'd seen a similar car but at a Leeds branch. Renyo arranged it to be moved to our local branch for us to purchase. He went above and beyond. He wasn't pushy, completely honest and very witty. Even made a nice hot chocolate too!!! Would definitely recommend purchasing a car from Renyo! We now have our perfect family car.

Reply from Evans Halshaw - Ford Blackburn
Fantastic top notch service, even for just an MOT. Car booked in for MOT, they also gave it a health check and min valet and wash. This is an exceptional level of service.

Reply from Evans Halshaw - Ford Blackburn
Asad made buying our (nearly) new car very simple and he was very professional and an excellent communicator throughout the process of trade in, negotiation, test drive, buying process etc.
He ensured the car was fully ready, it needed a small repair job and on the day of collection there was a smooth handover. He also kept us fully informed of progress from initial down payment to collection. Thank you for your customer service it was a pleasure.

Reply from Evans Halshaw - Ford Blackburn
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