Evans Halshaw - Ford Blackburn Reviews 

407
TrustScore 3.5 out of 5

3.7

Whitebirk Drive, BB1 3HT Blackburn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a beautiful Mercedes CLA 180, and a huge thank you to Aimee Smith from the used cars section. I couldn't be happier with the whole experience. The car looked absolutely amazing—it was... See more

Company replied

Rated 5 out of 5 stars

My first annual service for my Jaecoo went better than expected. Excellent service from start to finish. Ellie was brilliant, she's friendly and professional, serves with a smile. Fantastic selection... See more

Company replied

Rated 3 out of 5 stars

I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... See more

Company replied

Rated 1 out of 5 stars

Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Whitebirk Drive, BB1 3HT, Blackburn, United Kingdom

  • 01254 506222

3.7

Average

TrustScore 3.5 out of 5

407 reviews

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3.7

All reviews

(407)

5,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Asad

I recently had the pleasure of purchasing a car from Asad, and I can't say enough good things about the experience. From start to finish, he was professional, knowledgeable, and genuinely helpful. Asad made the entire process smooth and stress-free, answering all my questions and ensuring I felt confident about my decision. He truly went above and beyond to accommodate my needs and worked hard to get me the best deal possible. His honesty set him apart from the rest. I highly recommend Asad to anyone looking to buy a car-you won't be disappointed!

December 23, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for your kind words. We're thrilled to hear that you had such a positive experience with our Asad.

We appreciate you recognising their professionalism, knowledge, and dedication to providing excellent customer service.

We're glad they were able to make the car buying process smooth and stress-free for you.

Evans Halshaw Customer Services

Rated 3 out of 5 stars

Purchased a second hand car

Purchased a second hand car, the car hadn't been cleaned properly, I asked for a large paint chip to be put right, it was badly touched in, withing 10 days I had to put air in the 4 tyres, they obviously hadn't been checked before I picked the car up!

December 31, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Ian,

We understand your disappointment with the condition of the car upon purchase.

We strive to ensure all vehicles are presented in a clean and well-maintained condition.

We appreciate you bringing these issues to our attention and will use your feedback to improve our processes.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought a sharan (with a sealed backed…

Bought a sharan (with a dealer backed service).
Excellent welcoming service from start to finish.
Asad Haq was professional and helpful from start to finish even coming in on his day off to hand over keys. Very impressed thank you

January 17, 2025
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for your kind words.

We are thrilled to hear that you had a positive experience with Ford Blackburn.

We appreciate your feedback and are glad you were impressed with the service you received from Asad.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service

Great customer service from Asad when purchasing vehicle. Thorough, professional and friendly. Would recommend.

January 11, 2025
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

We're thrilled to hear you had such a positive experience, and that you found the service from Asad thorough, professional, and friendly.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Asad

Excellent service from Asad, went above and beyond to help us especially as we had a bad experience at the Bury branch.

December 31, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Saba,

We appreciate your kind words about Asad's exceptional service.

We strive to provide a positive experience for all our customers, and we are glad that Asad was able to make a difference for you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Had my car serviced

Had my car serviced, and was carried out very efficiently. They even washed and vacuumed the car for me.

December 30, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Mark,

Thank you for your kind words.

We're delighted to hear you were happy with the service you received. We strive to provide our customers with a positive experience.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ford Focus had an annual service and…

Ford Focus had an annual service and MOT. Always confident in the quality of work undertaken by the Auto Technicians. Plus had a complimentary vehicle pick up and return.

December 9, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Neil,

We are delighted to hear that you were happy with the service you received and that you are confident in the quality of our work.

We appreciate your feedback and are glad that you found our complimentary vehicle pick up and return service helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish

December 21, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Mr & Mrs Woodcock,

Thank you for your kind words!

We're so glad you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

We got our car the other day with the…

We got our car the other day with the help of Mr Asad haq. He goes beyond on his work and very professional. he did an amazing job and definitely an asset to the company. I will highly recommend him to my friends.

December 17, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Ruben,

Thank you for your kind words.

We're so glad to hear about your positive experience with Asad.

We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service from Asad yesterday at Ford Blackburn. Very polite, very knowledgeable & very helpful.

December 17, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackburn

Hi Mohammad,

Thank you for your kind words and five-star rating!

We're delighted to hear you had a positive experience with Asad.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I dealt with Assad

I dealt with Assad, he did everything he could to help speed things along.

December 17, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Joe,

We're delighted to hear about your positive experience.

We appreciate your kind words about Assad's dedication to providing excellent service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly but professional staff

Friendly interface with staff when vehicle picked up and returned from service.

December 2, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Dave,

Thank you for your kind review.

We're glad to hear you had a positive experience with our staff.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Asad has been brilliant from start to…

Asad has been brilliant from start to finish he went above and beyond with everything and professionally explained all the process and made our experience so smooth and efficient this is a prime example of how staff should be promoted highly recommend to anyone in need of a vehicle

December 8, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi David,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you were impressed with the service you received from Asad and found the staff to be helpful and efficient.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

We were helped by Asad today when…

We were helped by Asad today when purchasing my new Fiesta, he was such a friendly but professional guy which made the sale easy and helped me understand everything. couldn’t recommend him more.

December 7, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi David,

We're delighted to hear about your positive experience with Asad.

It's wonderful to know he made your purchase smooth and enjoyable.

We appreciate your kind words and will share your feedback with him.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great,professional service provided by…

Great,professional service provided by Asad Haq.Provided all information very clearly and got me sorted in my new car in good time 👍 highly recommend

December 5, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Liam,

Thank you for your kind words.

We are delighted to hear you had a positive experience and that you found our team helpful.

We appreciate your feedback and recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Asad was great from start to finish. It took a long time to sort everything out but he was patient and worked hard to help get us through and purchase the car we wanted. The car we wanted was at a different dealer but this wasn’t a problem and the guys went and picked it up for us

December 1, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Caprice,

We appreciate your kind words and are glad to hear you had a positive experience.

We strive to provide excellent customer service and are pleased to know that Asad went above and beyond to help you find the car you wanted.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great experience

Great experience. Asad was great and took care of me from start to finish. I had to travel a few miles to get the car but very pleased with the outcome. The whole team were very welcoming when I arrived. I would definitely recommend the service at Evans Halshaw😊

December 1, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for your kind words and 5-star rating!

We are delighted to hear that you had a positive experience and that you were pleased with the service you received from Asad.

We are proud of our team and appreciate your recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Best dealership!

Thankyou to Evans Halshaw for giving me the best car with the best deal and Reyno who was a very big help and i would recommend this guy ( Reyno ) to anyone struggling to look for a car because he was such a big help and was driving a new car from having a px in less than 2 weeks!! THANKYOU REYNO!

November 29, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Will,

Thank you for your kind review and 5-star rating!

We are thrilled to hear that you had a positive experience and that you are happy with your new car.

We are proud of having Reyno as part of our team and appreciate your recommendation.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant service.

November 30, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Jessica,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

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