Evans Halshaw - Ford Blackburn Reviews 

407
TrustScore 3.5 out of 5

3.7

Whitebirk Drive, BB1 3HT Blackburn, GB


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Rated 5 out of 5 stars

We had a great experience dealing with Jacob at Evans Halshaw. He was extremely friendly, professional and helpful throughout the whole process. He even offered to come in on his day off to complete... See more

Rated 3 out of 5 stars

I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... See more

Company replied

Rated 5 out of 5 stars

Just bought a car from evans halshaw at the Blackburn dealer was met by Nick Samworth who came straight to us listened what we needed talked through our options picked a car went back day after drov... See more

Company replied

Rated 1 out of 5 stars

Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Whitebirk Drive, BB1 3HT, Blackburn, United Kingdom

  • 01254 506222

3.7

Average

TrustScore 3.5 out of 5

407 reviews

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3.7

All reviews

(407)

5,784 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to Ford Blackburn to look for a…

Went to Ford Blackburn to look for a car and Hasad who dealt with our purchase was really helpful in all the dealings with it. We had a nice welcome and was also offered a nice warm drink. The hot chocolate is definitely one to have haha
When the car was ready for pick up,it was all valeted and ready to go.
Thankyou for being so helpful

November 24, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Nicola,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you found our service to be excellent and that you were happy with the level of service you received from Hasad.

We appreciate your feedback and will continue to strive for excellence in customer service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

All good. Would recommend.

Very happy with the process and the purchase.

October 31, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi David,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Exceptional Service Evans Halshaw Blackburn

I recently purchased a Seat Leon from Evans Halshaw Blackburn and I couldn’t be happier with the experience. From the moment I walked in, the service was outstanding, and Asad, who helped me through the entire process, made everything incredibly smooth.

Asad was professional, friendly, and extremely knowledgeable. He made sure all my questions were answered and went above and beyond to make the buying process enjoyable and stress-free.

Even after the sale, Asad remained attentive, ensuring that I had all the information I needed and promptly following up on any questions. His customer service is truly top-notch.
I highly recommend Evans Halshaw Blackburn and Asad to anyone looking for a fantastic car-buying experience. You won’t be disappointed!

October 31, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackburn

Hi Martin,

Thank you for your kind review and five-star rating. We are thrilled to hear about your positive experience at Ford Blackburn.

It's wonderful to know that you were impressed with the service you received, especially from Asad. We are always striving to provide the best possible customer service and it's great to hear that we are meeting your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant customer service from the…

Brilliant customer service from the salesman Asad, went above and beyond for us when purchasing the vehicle.
Very knowledgeable on all aspects of the sale as well the the vehicle itself. Will definitely be recommending to family and friends!

October 24, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Mo,

Thank you for your kind review.

We are delighted to hear you had a positive experience and that you are happy with your new vehicle.

We appreciate your recommendation and will ensure that Asad receives the recognition he deserves.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Asad was amazing to work with

Asad was amazing to work with. Kept us in the loop every step of the process. He clearly explained all the various documents and additional products and worked with us to strike the best deal possible

Kept to his promises on delivery. Highly recommended

October 26, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Shaif,

We're thrilled to hear about your positive experience.

We appreciate your kind words about Asad's dedication and expertise.

We're committed to providing exceptional service and strive to ensure our customers feel valued and informed throughout the process.

Evans Halshaw Customer Services

Rated 3 out of 5 stars

Expensive visit to Evans Halshaw

The cost of the service was expensive, plus the add on cost are prohibitive. The diagnostic charges are high, and not included in the repair cost.

October 24, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Andrew,

We appreciate you taking the time to share your feedback.

We understand your concern about the cost of our services and the additional charges.

We strive to provide transparent pricing and will take your feedback into consideration as we continue to evaluate our pricing structure.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very pleasant experience throughout

Very pleasant experience throughout. Not pushy with sale. Did everything they could to help. Would recommend.

Thanks Asad for all your help

October 21, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackburn

Hi Claire,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent customer service and are glad you found our team helpful.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Over the moon with my new car today…

Over the moon with my new car today purchased with the help of asad who made it a good experience, thank you so much guys.

October 19, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Ansar,

We're thrilled to hear you had such a positive experience with our team.

We appreciate your kind words about Asad, and we're glad you're happy with your new car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jayson was super helpful and very easy…

Jayson was super helpful and very easy to talk to. He was able to give me my best possible options and I’m super happy with my new car 😁

October 17, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackburn

Hi Rachel,

We're thrilled to hear you had a positive experience with Jayson!

It's wonderful to know that you were happy with the options presented and your new car.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Asad was a gem and made the sale as…

Asad was a gem and made the sale as smooth as possible!

October 17, 2024
Unprompted review
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Reply from Evans Halshaw - Ford Blackburn

Hi Joe,

Thank you very much for leaving a 5* review.

Asad will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Asad throughout

Great service from Asad throughout! All issues rectified.

October 14, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Ebby,

Thank you very much for leaving a 5* review.

Asad will really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service as always

Great service as always. All very nice very helpful people, thank you

October 14, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Sandra,

Thank you for your kind words.

We're so glad to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Ipurchased a vehicle in May from the…

I purchased a vehicle in May from the blackburn dealership, .the fuel gauge was not working and I took it to the wrexham dealership to be fixed under warranty . They told me the car had an oil leak and this needed fixing and a new timing chain..The blackburn dealership would not authorise the repair after many attempts from myself and the staff at the wrexham dealership .the customer service is poor and I am now stuck with a car which cannot drive and cannot afford to have fixed and a lot of mental stress.

May 1, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hello Charlotte,

We understand your frustration and apologise for the inconvenience you've experienced.

We appreciate the inconvenience when things go wrong, unforutnely with used vehicles, things can go wrong at any time.

We value your feedback and will use it to improve our customer service as we're committed to ensuring our customers have a positive experience with our dealerships.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

A GREAT EXPERIENCE

On both visits to Evans Halshaw I was treated extremely well. Asid gave his full attention to my questions, took me on a test drive, putting no restriction on how long we were out. When my wife and I returned to complete the purchase and collect the car the same attention to detail continued.
Buying our chosen car was a very pleasant experience thanks to Asid.

October 10, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hello David,

We are delighted to hear you had such a positive experience with our team.

It is wonderful to know that you were treated well and that Asid provided you with the time and attention you needed.

We appreciate your kind words and are pleased that you enjoyed the car buying process.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service from Craig Prescott

Great service from Craig Prescott at Evans Halshaw Blackburn.

48 hour test drive in the new Ford Explorer. Craig showed me all the controls and gave great advice on driving an EV .

October 11, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

It's wonderful to know that he provided you with such a comprehensive and helpful test drive experience.

We appreciate your kind words and will share your feedback with Craig.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Buying a car

very helpful seller Jason. Full professionalism and customer service

October 4, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Marcin,

Jason will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

A***

Good as always

September 15, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Mr Simmonds,

Thank you for your five stars! We value your feedback.
Evans Halshaw Customer Services

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