Evans Halshaw - Ford Blackburn Reviews 

408
TrustScore 4 out of 5

3.8

Whitebirk Drive, BB1 3HT Blackburn, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a beautiful Mercedes CLA 180, and a huge thank you to Aimee Smith from the used cars section. I couldn't be happier with the whole experience. The car looked absolutely amazing—it was... See more

Company replied

Rated 5 out of 5 stars

My first annual service for my Jaecoo went better than expected. Excellent service from start to finish. Ellie was brilliant, she's friendly and professional, serves with a smile. Fantastic selection... See more

Company replied

Rated 3 out of 5 stars

I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... See more

Company replied

Rated 1 out of 5 stars

Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Whitebirk Drive, BB1 3HT, Blackburn, United Kingdom

  • 01254 506222

3.8

Great

TrustScore 4 out of 5

408 reviews

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3.8

All reviews

(408)

5,793 reviews in the last 12 months

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Rated 5 out of 5 stars

New Car

I have today picked up my brand new Ford Puma from Asad at Evans Halshaw Blackburn. From our first initial contact up to today, Asad has been extremely helpful, courteous and made me feel special when picking up my new car.

I would definitely recommend Evans Halshaw Blackburn and salesman Asad as your experience will be dealt with professionally and swiftly.

Thank you Asad 😀

September 24, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Lorraine,

Thank you for your kind words and five-star rating! We're delighted to hear about your positive experience with the Ford dealership in Blackburn.

We appreciate you highlighting the excellent service you received from Asad, especially the helpful and courteous approach you experienced.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Brilliant experience from start to finish

Liam was fantastic in helping find the right car and made the whole experience easy and enjoyable. I felt valued as a customer and I will definitely be going back to Liam and Evans Halshaw for my next car!

September 13, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hello Mike,

We're thrilled to hear about your positive experience!

It's wonderful to know that you felt valued and enjoyed the process.

We're proud of our Liam's commitment to providing excellent customer service.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service

Great service! Led by Liam. Would recommend.

September 20, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Martyn,

Liam will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great customer service

September 21, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Tom,

A big thank you for leaving us a 5* review!

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Big shout out to Jayson Wilcocks and…

Big shout out to Jayson Wilcocks and the Blackburn branch. Jayson managed to find my perfect car without being pushy or heavy on the sales techniques. My previous car had been stolen and having to find its replacement was an unexpected experience. Jaydon dealt with it sensitivity and in a good timely manner.
Thank you jayson and the team.

September 15, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Angela,

We're so glad to hear about your positive experience with Jayson and the Blackburn dealership.

We appreciate you highlighting his sensitivity and helpfulness during a difficult time.

It's wonderful to know that he was able to find you the perfect car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

MOT and Health Check

Friendly, helpful and knowledgeable members of staff.

September 18, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hello Andrea

We are delighted to see such a positive review.

Have a great day!
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Absolutely disgusting customer service.

Absolutely disgusting customer service.

October 20, 2023
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@evanshalshaw.com

Kind Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Nick will appreciate this positive review.

Thank you, and happy motoring!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Amazing service from asad haq

Came here to buy a vehicle and got everything i wanted from a fantastic member of staff called asad he went through everything with me and got me what i wanted really happy with the vehicle purchased will definitely recommend to everyone, ask for asad he does magic with the offers

September 10, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Zeeshan,

We are thrilled to hear about your positive experience and that you are happy with your new vehicle.

We appreciate your kind words about our staff, especially Asad.

We strive to provide excellent service and are delighted that you found it here.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care, no pressure, Told me everything I wanted to know about the vehicle I was purchasing and the financial processes and add on's were all explained thoroughly

September 8, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Andrew,

Thank you for your kind review.

We're glad you found our customer care excellent and that we were able to answer all of your questions.

We appreciate your business.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual

September 2, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Mrs Reeves,

Thank you very much for leaving a review!

Have a nice day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

New Ford Puma 😍

Amazing customer service and very helpful support by the staff at Evan’s Halshaw Blackburn.
Mr Izaz Patel and Asad Haq were exceptional especially when you walk through the doors of the showroom to when you pick up your vehicle.
I am so happy and thrilled with my new Ford Puma , which has now replaced 25 years of driving a ford fiesta.
I have been driving Ford cars for the past 40 years.
I placed the order of the new latest model a few weeks ago.
I was surprised to see how quick it was ready .
Many thanks to the sales team at Evan Halshaw Blackburn

September 2, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Salim,

We are delighted to hear that you were so impressed with the service you received from our team, especially Izaz and Asad.

We strive to provide exceptional customer service, and it's wonderful to know we met your expectations.

We are thrilled you are enjoying your new Ford Puma and hope you continue to be a satisfied customer for many years to come.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great service!

Jayson was a massive help to me. Very friendly and chatty and explained everything really well and I will definitely come back in the future when I’m changing my car.

August 29, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Keith,

Thank you for your kind words!

We are delighted to hear you had such a positive experience.

We are so glad that you found Jayson to be helpful and informative.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended - Exceptional Service from Start to Finish

Jason provided outstanding service throughout our entire car-buying experience. From the initial inquiry to the final purchase, he made everything smooth and hassle-free. Nothing was too much trouble for him, and he went above and beyond to ensure we were comfortable with our decision. At no point did he pressure me or my son, who the car was for, which made the process even more enjoyable. If you're looking for a seamless car-buying experience, Jason is the person to go to. Highly recommended!

August 26, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for your kind words. We're delighted to hear about your positive experience with Jason.

It's wonderful to know that you felt comfortable and supported throughout the car-buying process.

We strive to create a welcoming and pressure-free environment for our customers, and we're thrilled you're happy with your new car.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jayson was great

Jayson was great. Car ordered, delivered quick, prepped and part ex sorted. Can not complain.

August 21, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Tom,

We're so glad to hear you had a positive experience!

We appreciate your kind words about Jayson and the team.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Asad Haq has been a very helpful person…

Asad Haq has been a very helpful person and has gone beyond normal expectation.
He has kept continually informed of my progress in the purchase of my new vehicle.
He was so helpful, myself and my wife purchased two vehicles at the the same time.

August 17, 2024
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi,

Thank you for your kind review.

We are delighted to hear that you had a positive experience and that you are happy with your new vehicles.

We appreciate your feedback and will ensure that Asad receives the recognition he deserves.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very good service

August 15, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Donna,

Thank you for such a positive review.

Have a wonderful day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Asad was amazing !

Asad was friendly, honest and welcoming from walking into the showroom to leaving with my new car. He went above and beyond, nothing was too much trouble for him and the coffee was wonderful.

July 5, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Janet,

We're delighted to hear about your positive experience.

It's wonderful to know that you felt welcomed and well-cared for throughout your car buying journey.

We appreciate your kind words about Asad.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Jayson was great

Jayson was great, helped us from start to finish in buying our new car.
Couldn’t have made the process any easier.
Would definitely come back again.

August 11, 2024
Unprompted review
Evans Halshaw - Ford Blackburn logo

Reply from Evans Halshaw - Ford Blackburn

Hi Amy,

Thank you so much for your kind words!

We are so happy to hear that Jayson was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

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