Just picked up my new Ranger Wildtrak phev from the Darlington branch and I’m very pleased with all aspects of the process. From the initial contact and test drive through the ordering process and th... See more
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Evans Halshaw - Ford Darlington First spoke to Stacey, who was unhelpful and dismissed my enquiry questions. Joanne was marginally better, but I had to chase just to get a partial video of the car... See more
Company replied
Both Joanne Hope and the dealership Manager Martin Storey were happy to go above and beyond to resolve the small issues when I bought my Kia Sportage last Saturday, 09 Dec Joanne had to run around... See more
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I’ve just bought a car here, and the entire process from the first meeting to driving away was lovely and seamless. I can’t thank Joanne enough, she was very friendly, personable, always contactable -... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Ford, Croft Road, DL3 8TL, Darlington, United Kingdom
- 01325 488888
3.5
Average
385 reviews
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Great in every aspect
March 20, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Julian,
We appreciate your kind words and we're always striving to provide the best possible service.
Evans Halshaw Customer Services
Staff are great
Very helpful excellent knowledge nothing too much trouble that's why l go back all the time for my new cars
March 17, 2025
Reply from Evans Halshaw - Ford Darlington
Hi James,
We're delighted to hear that you found our team helpful and knowledgeable.
We appreciate your continued loyalty and look forward to assisting you with your future car purchases.
Evans Halshaw Customer Services
Associated my e-mail address with…
Associated my e-mail address with someone else's car that i keep getting information regarding. I do not own said vehicle and have never dealt with Evans Halshaw.
March 19, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Andrew,
We understand your frustration with receiving information about a vehicle that you do not own. We apologise for any inconvenience this may have caused.
So we can investigate this issue further and take steps to ensure that your email address is not associated with any other vehicles, please can you contact us via email at service.followup@evanshalshaw.com so we can gain some information from you.
Evans Halshaw Customer Services
The salesman Scott Campbell was…
The salesman Scott Campbell was amazing!
Very friendly and approachable talked me through everything step by step fab service from start to finish
March 15, 2025
Reply from Evans Halshaw - Ford Darlington
Hello,
Thank you for your kind words about Scott!
We're thrilled to hear you had such a positive experience and appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
5 star service from Scott!
Great service from Scott in the trade-in of our old car & buying a new EV Ford Explorer.
No hard sell & makes a lovely latte!
March 15, 2025
Unprompted review
Reply from Evans Halshaw - Ford Darlington
Hi Mrs Birchall,
It's wonderful to know that you received such great service from Scott.
We appreciate your kind words about his helpfulness, his ability to make a great latte, and his commitment to providing a comfortable and enjoyable experience.
Evans Halshaw Customer Services
Whole process of buying a new car made…
Whole process of buying a new car made easy, quick and pleasurable (apart from cost).
March 9, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Carol,
Thank you for your kind words.
We're glad to hear you had a positive experience with the process.
We appreciate your feedback.
Evans Halshaw Customer Services
Excellent service from Stacey
Excellent service from Stacey, offered a good price part exchange for my car and car I bought was an excellent price, would definitely use them again.
March 13, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Audrey,
We are delighted to hear that you had a positive experience with us and were happy with the service you received.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
I’ve used Evanshalshaw for about 15…
I’ve used Evanshalshaw for about 15 years because I trust them and have found them excellent in all departments and when I find good service I stick with it
March 11, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Sue,
Thank you for your kind words and for your continued loyalty over the years.
We are delighted to hear that you have had such positive experiences with our service.
We appreciate your feedback.
Evans Halshaw Customer Services
A big thank you for Mr Scott Campbell…
A big thank you for Mr Scott Campbell the best motability rep he was truly amazing sorting out our new car as the one we had with Reunult had to go back due to it breaking down all the time. best thing we did was call in to the ford garage in Darlington and see Scott as he really pulled out all the stops and sorted us out with a fantastic car that met all our needs.scott is a very professional and friendly rep thank you so much for your support and help with our new car we love it
February 3, 2025
Unprompted review
Reply from Evans Halshaw - Ford Darlington
Hi Chris,
We are committed to providing exceptional customer service, and we are thrilled that you found Scott to be so helpful and supportive.
We appreciate your kind words and will share your feedback with Scott.
We are delighted that you are happy with your new car and hope you enjoy many happy miles ahead.
Evans Halshaw Customer Services
A flawless experience
March 7, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Christine,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Take ages to answer phone
Take ages to answer phone
Service manager can’t make a desission or accept responsibility , fitter not carrying out job correctly
Will not use again
February 23, 2025
Reply from Evans Halshaw - Ford Darlington
Hi John,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
efficient and friendly
March 5, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Miriam,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
very freindly n helpful
March 3, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Jillian,
We appreciate your kind words and are glad to hear you had a positive experience.
Evans Halshaw Customer Services
Excellent service from Evans Halshaw
Excellent service from Evans Halshaw, Scott the salesman was very good, not pushy and explained everything I asked and kept meep to date with very prompt replies, A pleasure to deal with.
March 1, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Ste,
We appreciate your kind words about Scott's professionalism and helpfulness.
We strive to provide exceptional customer service and are delighted that you found our team to be a pleasure to work with.
Evans Halshaw Customer Services
Great second purchase made at Evan Halshaw Darlington
Great second purchase made with the help of John F.
He was professional and hugely competent.
The transaction was smooth and I am delighted with my new purchase.
I know if I have any problems I can get in touch and I am pleased I took out the service deal, gives me piece of mind for the next few years.
March 1, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Annie,
Thank you for your kind review.
We're thrilled to hear you had a positive experience and are delighted with your new purchase.
We're also pleased to hear about the excellent service you received, we will be sure to share your feedback with John.
Evans Halshaw Customer Services
First class
Experience was first class as you would expect from a main dealer,as I have previously worked in the motor trade myself everything was as expected.great service
February 28, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Francis,
We're pleased to hear that you found our service to be of a high standard, meeting your expectations.
We strive to provide excellent customer service and appreciate your recognition of our efforts.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Darlington
Hi Ronald,
We appreciate your kind words and are glad you enjoyed seeing our new car models.
Evans Halshaw Customer Services
Very informative
Very informative, friendly and clear advice from Joanne at the dealership. Walked in looking to browse and walked out buying a car. Had it for a couple of weeks now and it’s been fantastic. Couldn’t recommend Joanne highly enough. Many thanks!
February 8, 2025
Unprompted review
Reply from Evans Halshaw - Ford Darlington
Hi,
We're thrilled to hear about your positive experience!
It's wonderful to know that Joanne provided you with such helpful and friendly advice.
We're delighted you're enjoying your new car.
Evans Halshaw Customer Services
The engine sounds and feels smoother…
The engine sounds and feels smoother after the service.
February 21, 2025
Reply from Evans Halshaw - Ford Darlington
Hi Anthony,
We're so glad to hear that you're happy with the service.
We strive to provide the best possible experience for our customers.
Evans Halshaw Customer Services
Absolutely amazing service from…
Absolutely amazing service from Michael, helpful and made everything easy. Traded my car for another no headaches just smooth transition
February 21, 2025
Unprompted review
Reply from Evans Halshaw - Ford Darlington
Hi Lyn,
We are delighted to hear that you had a positive experience and were happy with the service you received from Michael.
We appreciate your feedback and are glad you found the process smooth and easy.
Evans Halshaw Customer Services
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