I would highly recommend Evans Halshaw, Merthyr. The sales person I dealt with throughout for the purchase of my new car was so very helpful & informative, never pushy, always giving me room to make m... See more
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See what reviewers are saying
We've just purchased our third car from Evan Halshaw in Merthyr and we are really happy with the car and the service we received. We'd like to give a big thank you to Matthew who made our car buying j... See more
Company replied
A number of factors: 1. The ease with which communication between myself and yourselves could take place was tremendous. 2. The team both on the ophone and in the workshop demonstrated the skills... See more
Company replied
Repair/service dept. Long delays in getting parts (not Evans' fault) during which time had to chase updates as frequently got no response on phone or to emails. OK when did get through. No perso... See more
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Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Ford, Pentrebach Road, CF48 1YA, Merthyr Tydfil, United Kingdom
- 01685 374111
4.2
Great
423 reviews
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It was really good and friendly
It was really good and friendly, Adam explained things to me very well as I was not 100% about buying cars, but made me feel at ease and great, recommend highly
March 27, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Jake,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Adam.
We look forward to welcoming you back.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Ken,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Amazing service
Had the pleasure of buying a car through James and couldn't have faulted his customer service. I'd definitely recommend, any questions asked were answered - nothing was too much trouble. Would never hesitate to buy another car through James.
March 23, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Meghan,
Thank you for your kind review.
We’re so happy to hear that James gave you a 5* experience! We will ensure that your lovely feedback is shared with them, as they’ll really appreciate it.
Thank you for your recommendation and we look forward to seeing you again!
Have a lovely day,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Dennis,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Excellent experience
Excellent experience, James was very knowledgeable, and was in no way pushy, which would have put us off..great communication, and went above and beyond to make sure we were happy...nice coffee too..many thanks james
March 23, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Stuart,
Thank you for taking the time to leave us this brilliant 5* review.
Your comments have been passed to management team to ensure that James receives recognition for their fantastic customer service.
Evans Halshaw Customer Services
Had a great experience in Evans…
Had a great experience in Evans halshaw, James and Tyrone were extremely helpful and would 100% recommend to coming down and talking these two gentlemen
March 21, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Callum,
Thanks for giving James and Tyrone a positive review!
We are grateful for the positive feedback.
Evans Halshaw Customer Services
Great service
Great service, friendly staff, lots of coffee, no hassle.
Smooth transaction.
James provided all the help, support and information needed in purchasing a car, also offered great recommendations
Absolutely the love the car. Cheer mate
March 14, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Jamie,
Thank you very much for taking the time to leave us this positive review!
James' aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
don’t bother.
bought a car from them in November, i’ve drove the car 1 month tops. been in the garage more than i’ve had it. numerous problems with it, would tell me i’ll have a call back but don’t call to update you. currently been on hold to them for 40 minutes trying to get an update on my car.
March 15, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Sophie,
Thank you for getting in touch and sharing your honest feedback.
We’re sorry to hear that your recent experience hasn't met your expectations – please be assured that your feedback has been passed on to the management team.
Evans Halshaw Customer Services
Dealing with Tyrone last 5 years…
Dealing with Tyrone last 5 years treated me very well
March 14, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi John,
Thanks so much for the review!
Tyrone and the management team take pride in providing excellent customer service.
Take care,
Evans Halshaw Customer Services
Excellent customer service from Tyrone…
Excellent customer service from Tyrone and James ,5 stars
March 13, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Emma,
Tyrone and James will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Great customer service from Tyrone.
March 13, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Andrew,
Thank you for the positive review!
I will be sure to share it with Tyrone.
Take care!
Evans Halshaw Customer Services
Good effective service from Adam and…
Good effective service from Adam and Tyrone
March 13, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Chloe,
A big thank you for leaving a 5* review for Adam and Tyrone.
Have a lovely day!
Evans Halshaw Customer Services
Made to feel very welcome
Made to feel very welcome, offered coffee or tea and had great chats. Really great experience
February 29, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Kate,
Thank you for choosing Evans Halshaw!
All the best!
Evans Halshaw Customer Services
Excellent service Adam and Tyrone
Excellent service Adam and Tyrone
February 29, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Anthony,
A big thank you for leaving a 5* review for Adam and Tyrone.
Have a lovely day!
Evans Halshaw Customer Services
Good effective service yet again as…
Good effective service yet again as returning. 4th car purchased
February 29, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Margaret,
Thank you for your positive review.
Have a great day!
Evans Halshaw Customer Services
Excellent service from Tyrone and…
Excellent service from Tyrone and James. Highly recommended
February 29, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Shauna,
Thank you for your positive review.
Tyrone, James and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Great experience and excellent customer…
Great experience and excellent customer service.
February 23, 2024
Unprompted review
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Rhys,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
The transaction went smoothly and Adam…
The transaction went smoothly and Adam was very helpful. After having the car for a few days now we are very pleased with it.
February 15, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Mrs Rogers,
Thank you for the great review and the feedback for Adam.
We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services
My first experience of buying online
My first experience of buying online, extremely satisfied, thank you
February 7, 2024
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hello Mr Couper,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Evans Halshaw Customer Services
Reply from Evans Halshaw - Ford Merthyr Tydfil
Hi Clive,
Thank you for reviewing us!
We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services
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