Evans Halshaw - FordStore Old Trafford Reviews 

518
TrustScore 4 out of 5

4.0

660 Chester Road, Old Trafford, M16 0GU Manchester, GB


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Rated 5 out of 5 stars

Joe Grant lovely young guy made everything easy!he’s a a very pleasant guy& courteous. So if your looking for a decent used car pay this ford dealership a visit& ask for Joe Grant!

Company replied

Rated 5 out of 5 stars

Been a customer for over 20 years for buying cars (3) and Service and maintenance. Always fair and friendly. Prompted me to write a new review as I have just part exchanged my ten your old Focus for a... See more

Company replied

Rated 1 out of 5 stars

Recently brought a second hand car, and arranged delivery to our home, it didn't arrive when we agreed, it wasn't cleaned as promised, didn't undergo the multi point check as promised, and arrived wi... See more

Company replied

Rated 5 out of 5 stars

A lovely experience with Joe Grant, looked after us, explained everything we needed. A pleasure to deal with. Thanks Joe Edit 30 minutes later on the M67 car broke down. To be fair Lee from Evan... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 660 Chester Road, Old Trafford, M16 0GU, Manchester, United Kingdom

  • 0161 872 2201

4.0

Great

TrustScore 4 out of 5

518 reviews

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4.0

All reviews

(518)

5,349 reviews in the last 12 months

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Rated 5 out of 5 stars

Great professional service from start…

Great professional service from start to finish from Jacob who makes you feel at ease and doesn’t put you under pressure. Did a test drive and purchased the car immediately. Highly recommend to anyone searching for their next vehicle.

August 18, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Carmen,

We appreciate your kind words and are thrilled to hear about your positive experience.

We're glad you found the service from Jacob to be helpful and that you were able to find the perfect vehicle.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Arrived before the 0800 opening time…

Arrived before the 0800 opening time but was called over by the service receptionist as she came into the booking in area to be dealt with. Advised not to go home as my vehicle as first in and it wouldn't be that long. Went to the retail park opposite and did some shopping.
On my return my vehicle was ready, with no advisories and had been cleaned as well

August 16, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Frances,

We appreciate your feedback and are glad to hear that your vehicle was ready on time and cleaned.

We understand that waiting can be frustrating, and we strive to provide efficient service.

We will share your feedback with our team to ensure we continue to improve our service.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

I’ve recently purchased a Ford KA car…

I’ve recently purchased a Ford KA car for my son from Evans halshaw OT on 15/08/24, I have to say Tahir Afzal went above and beyond to make this sale as less stressful as possible. He was friendly, approachable and very professional. My son was worrying how he was going to have time to pick his car up on the Saturday 17/08/24 due to working nights but Tahir came up with a plan that suited everyone and delivered the car himself on the 15/08/24 whilst my son was asleep, so when he woke up he would have the surprise of his life, I have to say he was so made up and we was all very thankful for Tahir to go out of his way to make this happen. I’ve bought several cars in the past but this has been the smoothest I’ve ever had to deal with. Thank you Tahir from myself and Harry.

August 15, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hello Amanda,

We're thrilled to hear about your positive experience with our team.

It's wonderful to know that Tahir went above and beyond to make the car buying process smooth and enjoyable for you and your son.

We appreciate you taking the time to share your feedback and will be sure to pass along your kind words to Tahir.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Nw car purchase

Staff were excellent with my new Explorer purchase. All ready on time and gave lots of help.

August 13, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hello David,

Thank you for your kind words.

We're delighted to hear you had a positive experience with our team.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly staff

Friendly staff, able to view process off work and where it is up to.
Love the report sheet given at the end of process.

August 7, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Edward,

We appreciate your kind words.

We're glad you found our staff friendly and the process transparent.

We strive to provide a positive experience for all our customers.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Good quality repairs

Good quality repairs, good communication regarding inspections and the car was also cleaned.

August 5, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Robert,

We're so glad to hear you had a positive experience.

We strive to provide excellent service and appreciate your feedback.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Tahir was very helpful and easy to deal…

Tahir was very helpful and easy to deal with. Excellent customer service.

August 2, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Phil,

Thank you for your kind words about Tahir.

We're glad to hear you had a positive experience.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ecosport

Picked up Ecosport today. Jacob was so helpful and knowledgeable. Thank you for being so patient with me. Lov the car.

July 29, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Sandra,

We're thrilled to hear you had a positive experience with Jacob and are loving your new car.

We appreciate your kind words and are glad you found the process helpful.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Quite Helpful

Jacob was really helpful and made everything really simple to understand!

July 29, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Megan,

We're so glad to hear that you had a positive experience.

We appreciate your kind words about Jacob's helpfulness and expertise.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic dealer

Fantastic dealer, easy to deal with

July 24, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Andrew,

Thank you for reviewing us!

We appreciate you taking the time to do this and hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Really great customer service team

Really great customer service team. Make the process much easier.

July 17, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Dr Murphy,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Part exchanged our focus for another…

Part exchanged our focus for another newer one - Jacob was really helpful and professional - great experience - would recommend the garage to anyone looking for a great deal and friendly service!

July 6, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi,

We're thrilled to hear about your positive experience!

It's wonderful to know that you found Jacob helpful and professional.

We strive to provide excellent service and appreciate your kind words.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

good work, thank you

Always a pleasure to deal with EH knowing I can trust them to do the job that keeps me safe on the road, it goes a long way in my book, thank you very much to both the reception staff and the mechanichs.

June 26, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hello Kathleen,

We are so pleased to hear that you trust us to keep you safe on the road.

We appreciate your kind words about our reception staff and mechanics.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very professional and informative,car…

Very professional and informative,car was returned looking immaculate after passing it's MOT,great company

June 28, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Derek,

Thank you for the review!

Your positive rating means a lot to us here at Evans Halshaw.
Evans Halshaw Customer Services

Rated 1 out of 5 stars

Be careful with repairs as work had corners cut.

The car repair was done to a joke standard and a disgrace.

June 26, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Samantha,

Thank you for getting in touch.

We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.

If there is anything we can help with, please email service.followup@pendragon.uk.com

Kind Regards,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought s focus st line

Tahir gave me a great experience. Very quick and superb service!

June 22, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Michael,

Tahir will appreciate you leaving this a review - thank you!

Have a nice day!
Evans Halshaw Customer Services

Rated 4 out of 5 stars

M O T and repairs

Collectio of car from home and returned a day later. and being kept fully informed of work required and also needed to be done at a later date

June 4, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Martin,

We work hard to provide a positive experience for our customers, we’re happy to hear we met your expectations.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ask for Andy he is the best

Great and very informed staff.

June 14, 2024
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi,

A big thank you for leaving a 5* review for Andy.

Have a lovely day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought MG amazing experience

April 1, 2024
Unprompted review
Evans Halshaw - FordStore Old Trafford logo

Reply from Evans Halshaw - FordStore Old Trafford

Hi Hashim,

Thank you so much for leaving us this great review.

Have a lovely day!
Evans Halshaw Customer Services

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