Evans Halshaw - Renault Dacia Edinburgh Reviews 

795
TrustScore 4.5 out of 5

4.4

1 Bankhead Avenue, Sighthill, EH11 4AA Edinburgh, GB


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Rated 1 out of 5 stars

I recently bought a car from the used car section of this dealership. When I bought it the glove box wouldn’t shut properly, there were scratches as if it had been scraped along a bush or someth... See more

Company replied

Rated 5 out of 5 stars

Had a great day at the classic car event today, some beautiful older Aston Martins & stunning not so old ones. Beautiful Porsche’s, Ferrari’s & Lamborghini’s with a stunning Hurricane in bright oran... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience in store from Kyle. His expertise was second to none and he is a great asset to the team in Edinburgh. He treated us very respectfully and explained things about the new car... See more

Company replied

Rated 5 out of 5 stars

I didn't have to wait long at all to get my vehicle back, the part was ordered one day and got my car back a day and a half later

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • 1 Bankhead Avenue, Sighthill, EH11 4AA, Edinburgh, United Kingdom

  • 0131 450 5300

4.4

Excellent

TrustScore 4.5 out of 5

795 reviews

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4.4

All reviews

(795)

5,793 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service from Ramsey Allan…

First class service from Ramsey Allan and his team, was a great help for me buying my car, would definitely recommend.

February 16, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Freddie,
Thanks for sharing your recent experience!
It sounds like Ramsey and the team has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Great service from Molly

Great service from Molly. Very prompt she went above and beyond.

February 27, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Alan,
Molly will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Kyle was excellent we couldn't ask for better he made a hard job very easy and we couldn't fault his manners we would give him 5 stars

Attentive staff , helpful advice from Kyle regarding the sale and the vehicle

February 24, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Roberts,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent service

Molly made buying my first car very easy and enjoyable. Highly recommend

February 23, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello,
Molly will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Amazing experience and service from our…

Amazing experience and service from our sales rep molly yet again this is the second time we have dealt with her and she’s been amazing both times

February 23, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Brian,
Thanks for sharing your recent experience!
It sounds like Molly has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Communication from the Garage was great…

Communication from the Garage was great and everything ran to time. No surprises either which is always good.

February 12, 2026
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Doug,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Renault Edinburgh Customer Services

Rated 5 out of 5 stars

Flawless Service!

The pick-up and drop-off service was what drew me to Evans Halshaw; all in all, it was a flawless service. They collected the car from my office, kept me updated throughout the car's service at each stage and delivered it back to me with zero fuss!

February 11, 2026
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Colin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Molly was great!

I recently bought a van from Molly and she was brilliant, really helpful and knowledgable. Highly recommend!

February 19, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Frank,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Molly at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Really helpful

Really helpful. Molly was fantastic

February 18, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Chris,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Molly at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 2 out of 5 stars

i dont know what was wrong with my car

i dont know what was wrong with my car. they send a doc out twice telling me about lights and tyres but not the issue the fixed and on the phone they told me about a cat c issue i had to get fixed but that is doumented no where so how can i put it into my local garage when i dont know whats wrong

February 17, 2026
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

I had a great experience with the team

I had a great experience with the team. Molly helped me and was great, I did a trade in and bigger car that’s better for me and the kids. Super friendly and helpful team and highly recommend!

February 17, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Chantelle,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Renault Edinburgh Customer Services

Rated 5 out of 5 stars

Experience was brilliant

Experience was brilliant, Ross was so patient with changing dates to collect the car

February 17, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Sam,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Ross is fantastic

Ross was fantastic, very professional and super supportive

February 17, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Daniel,
Ross will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Molly was great to deal with really…

Molly was great to deal with really friendly.
Answered all our questions no problem and it was a fast no hassle experience.

February 16, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Craig,
Molly will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Ramsey Allen was an absolutely lovely…

Ramsey Allen was an absolutely lovely salesperson. Evans halshaw always provide an absolute great service and Ramsay went above and beyond to get me the car I wanted in a short time frame.

January 22, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Caroline,
Ramsey will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Renault Edinburgh Customer Services

Rated 5 out of 5 stars

Very helpful service

Very helpful service. We were looking at the used cars next door and popped in for a quick look at the new ones. Ramsay Allan was friendly and helpful and provided advice on returning our old car to the finance company saving me money.

The sale of the car was no hassle and no pressure which suited me. Very helpful throughout. Well done Ramsay.

January 30, 2026
Unprompted review
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Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Ian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Renault Edinburgh Customer Services

Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service. I dropped y xar off at 9 on 29/01 as the ageed on time for something that was at best a 4 hour job. Arrived back at the deakership at 1 and my car hadn't moved an inch. It took nearly 5 hours to move my car until one of their service bays and a further hour and a half after this to inform me it wasn't going to be ready until today.

What are Evans Halshaw playing at with being so incompetent and lazy that it requires me to bring my car in twice after screwing up with servicing my car and putting the wrong fuel filter in?

Never mind the fact that the cost also doubled - was quoted a price and then had it doubled!

0 Stars. Disgusting behaviour by staff. Do not use .

January 30, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Becca,

Thanks for sharing your feedback on your experience with Evans Halshaw Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at help@evanshalshaw.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, was made to feel welcome from when I first went in to when I left with my new car.

Molly, who was my sales representative was excellent. She was very friendly and knowledgeable and was able to answer all my questions. I feel as if I walked away with a great deal!

January 29, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello Allan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Evans Halshaw Renault Edinburgh Customer Services

Rated 2 out of 5 stars

Service reception almost impossible to…

Service reception almost impossible to contact. Car returned with flat tyre and almost flat battery. Awaiting failure of replacement alternator

January 24, 2026
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hello John.
I am sorry to hear that you are struggling to get through to our dealership in Evans Halshaw Renault Edinburgh.
Please email us with your details to help@evanshalshaw.com and we will ensure that you are contacted back.
Thank you,
Evans Halshaw Renault Edinburgh Customer Services

Rated 5 out of 5 stars

2 cars purchased great experience

Easy to deal with and hardworking staff, Aidan Reilly helped with all the paperwork and spent hours explaining and guiding us through the process can’t thanks them enough

January 24, 2026
Unprompted review
Evans Halshaw - Renault Dacia Edinburgh logo

Reply from Evans Halshaw - Renault Dacia Edinburgh

Hi Craig,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Aidan at Dealership.
Have a lovely day!
Evans Halshaw Renault Edinburgh Customer Services

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