Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... See more
Company replied
Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... See more
Company replied
During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... See more
Company replied
Company details
Written by the company
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contact info
Renault, Newport Road, TS1 5JP, Middlesbrough, United Kingdom
- 01642 757500
3.9
Great
322 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
what a long day
the young man was so so so nice i cant tell you how much
i dont know his name but he was good
May 12, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi Helene,
We're so glad to hear you had a positive experience!
It's wonderful to know our team members are making a difference.
Evans Halshaw Customer Services
Bought a nearly new used Kia
Bought a nearly new used Kia from Evan Halshaw Renault, Middlesbrough. Buying process with Mab Sadiq was painless with no sales pressure. The sales experience at the showroom can be recommend to anyone looking for new or used cars.
November 5, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hi Terence,
Thank you for your kind review.
We are delighted to hear you had a positive experience with Mab and the sales team at our showroom.
We strive to provide a welcoming and pressure-free environment for all our customers.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Middlesborough
Hi,
We appreciate you taking the time to share your positive feedback.
We're glad to hear that your experience met your expectations.
Evans Halshaw Customer Services
Great service from Jack
Great service from Jack. Good px price and in general great experience. Thank you
November 15, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hi Stephen,
Thank you for your kind words!
We're delighted to hear you had a positive experience and appreciate your feedback about Jack.
Evans Halshaw Customer Services
Poor service
Poor service. Poor attitude. Made to wait following query after first service while engineer "was having his lunch". Atmosphere was awkward if not dismissive, but at least I have learned two things. 1 where not to go for services 2 when things go wrong, suddenly everybody is at lunch or in a meeting. Should have just gone to local garage for servicing.
Lesson learned.
November 15, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hello,
We understand your frustration with the service you received.
We strive to provide a positive experience for all our customers and are disappointed to hear that your visit did not meet your expectations.
We will take your feedback seriously and use it to improve our services.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Middlesborough
Hi,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Had dealt with a very helpful service…
Had dealt with a very helpful service advisor.
October 10, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hello Andrew,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Seat Ateca purchase
Helal is a credit to Evans Halshaw He is very keen and helped us before during and after sale with a very polite manner. Hope to deal with you again.
September 10, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hi John,
We're so pleased to hear about your positive experience with Helal.
His dedication and helpfulness are truly appreciated.
We strive to provide excellent customer service and are glad you had a positive experience.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Middlesborough
Hi Carol,
A big thank you for leaving us a 5* review!
Have a lovely day!
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Middlesborough
Hi Barry,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
Evans Halshaw makes car servicing Easy
Evans Halshaw make booking in your car for a MOT and Service easy, They contact you to report any issues and to advise you that the car is ready for collection.
September 23, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hello Malcolm,
Thank you for your kind review.
We're glad to hear you found the booking process easy and that we kept you informed throughout.
Evans Halshaw Customer Services
Paid online to speed up collection
Paid online to speed up collection
They couldn’t find payment so I had to wait around for emails back and forth
Car has scratches on it that were not there when it went in
September 24, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi Richard,
We understand your frustration with the delays in retrieving your vehicle.
We strive to provide a seamless experience and apologise for the inconvenience caused.
We will look into the issue with the scratches and ensure this doesn't happen again.
Evans Halshaw Customer Services
Reply from Evans Halshaw - Renault Middlesborough
Hi William,
We understand your frustration and apologise for the issues you've experienced with your recent experience.
We strive to provide our customers with a positive experience, and it's disheartening to hear that your expectations weren't met.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Evans Halshaw Customer Services
Late phone call
I was a bit disappointed this last visit because they didn't ring me until 5.00pm and they close at 5.30pm so I didn't have time to go and pick the car up so I had to go the next day
September 16, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi Dylis,
We understand your frustration with the late communication, We strive to provide timely communication and apologise for any inconvenience this caused.
We appreciate your understanding.
Evans Halshaw Customer Services
Great service!
Had issues with my bank transfer and H was great throughout the experience. Great personality and made my buying experience a great fun experience! Highly recommended!
September 7, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hi James,
We're so glad to hear that you had a positive experience with our team.
We appreciate your kind words about H and their helpfulness.
We strive to provide excellent customer service and are delighted that you found the process enjoyable.
Evans Halshaw Customer Services
Best car salesman
Bought a car from helal abdin today and I received what I can describe the best customer service. His knowledge and understanding is incredible. Thank you so much! 100% come back to buy my next car!
September 7, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hi Jemma,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and were impressed with the service you received.
We hope to see you again soon.
Evans Halshaw Customer Services
See comment to dealer on business…
See comment to dealer on business payment transactions.
September 3, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi,
We understand your frustration with the business payment transactions.
We appreciate your feedback.
Evans Halshaw Customer Services
Cannon park Renault/Dacia was the…
Cannon park Renault/Dacia was the location we purchased our Jogger Extreme Hybrid from and Jack and Colleen were our sales people who looked after us extremely well and we want to take this opportunity to thank them for all their hard work in sourcing us our vehicle.
August 30, 2024
Unprompted review
Reply from Evans Halshaw - Renault Middlesborough
Hello Matt,
Thank you for your kind review.
We are delighted to hear that you had a positive experience with Jack and Colleen.
We appreciate you taking the time to share your feedback.
Evans Halshaw Customer Services
Rosie was amazing from start to finish
Rosie was amazing from start to finish. She went out of her way to make sure I got everything i wanted and kept all of her promises. She is a rare find in car sales
August 9, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi Ian,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Rosie.
We hope to be of service to you again!
Evans Halshaw Customer Services
staff friendly and really helpful
July 22, 2024
Reply from Evans Halshaw - Renault Middlesborough
Hi Nicola,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.