Evans Halshaw - Renault Middlesborough Reviews 

322
TrustScore 4 out of 5

3.9

Renault, Newport Road, TS1 5JP Middlesbrough, GB


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Rated 5 out of 5 stars

Excellent service from start to end, I was kept updated throughout the day by my advisor. My VHC video was very informative and would highly recommend. Will definitely be back for my next service an... See more

Company replied

Rated 5 out of 5 stars

DAN IS THE MAN, Top salesman and very knowledgeable in his field. He was very helpful and understanding from start to finnish solving all our issues and concerns. If going to Evans Halshaw Newpor... See more

Company replied

Rated 5 out of 5 stars

Great experience today picking up my fabulous brand new Renault Captur in Flame Red with a Diamond Black roof from Jack Marston at Renault Evans Halshaw Cannon Park, Middlesbrough. Buying a car should... See more

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Rated 5 out of 5 stars

During 2024 Evans Halshaw Middlesbrough Renault have proven themselves to be the best dealer I've had the pleasure to buy from. Nothing is too trouble regardless of which department you need assista... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Renault, Newport Road, TS1 5JP, Middlesbrough, United Kingdom

  • 01642 757500

3.9

Great

TrustScore 4 out of 5

322 reviews

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3.9

All reviews

(322)

5,467 reviews in the last 12 months

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Rated 5 out of 5 stars

Kamal our sales representative was…

Kamal our sales representative was fantastic!

July 24, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Yvonne,

We appreciate you taking the time to review us!

I am very pleased to hear that Kamal handled everything to your satisfaction.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Fantastic experience with Renault…

Fantastic experience with Renault Middlesbrough, Tom ran through every detail and explained everything in a manner that was easy to understand. 100% would recommend!

July 18, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Jack,

Thank you for your kind words.

We are thrilled to hear that you had a positive experience with our team.

We appreciate your feedback and are glad Tom was able to provide you with the information you needed.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Tom Brown’s Car Days

Having purchased a used Suzuki Swift from Evans Halshaw Middlesbrough we set about driving from Kent to Teeside. Our salesman Tom Brown was very helpful suggesting hotels etc. on picking up the car Tom had come in on his day off to do the hand over. He had also taken the car out and added fuel to help us on our way. He was very friendly and wished us a safe journey.

July 15, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi,

We are happy to see that your recent visit to Evans Halshaw was a positive one!

The dealership is always available for any assistance that you may need. We will ensure that your kind feedback is shared with Tom and the team.

Thank you for taking the time to leave us your rating!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ist class experience from the Service Department

Ist class experience from this dealership.My car broken down on Tuesday they accepted the car unlike other dealerships whoi wouldnt despite being under warranty and car fixed and back on the road by Friday night.As a self employed Driving Instructor getting back on the road was vital to reduce loss of earnings and these guys helped me out.Would recommend to anyone to use the service department.

July 5, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi,

Thank you for your kind words and five-star rating.

We're so glad to hear that our service department was able to help you get back on the road quickly.

We understand how important it is for self-employed individuals to minimise lost earnings, and we're proud to have been able to assist you.

Evans Halshaw Customer Services

Rated 5 out of 5 stars

Captur purchase

Bought a Renault captur hybrid this week to replace an Arkana that seemed to be an age coming. Colleen made the whole procedure a very pleasant and happy experience. Thankyou much.
5 stars

July 3, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Kathleen,

We're delighted to hear you had a positive experience with Colleen.

It's wonderful to know that she made the process enjoyable for you.

Thank you for sharing your feedback.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Found our ideal car

Tom Brown found us our ideal used car with minimum fuss and always a smile. He made the whole process easy and smooth, even coming in on a Sunday so we could collect out car when he wasn't supposed to be working. Impeccable service. Thanks.

June 30, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Sue,

Thank you for your kind words and for taking the time to share your experience.

We're thrilled to hear that you had a positive experience and that you were happy with the service you received from Tom.

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Drop the car the night before to make…

Drop the car the night before to make it easier for me picked it up today the next day after the phone call great team

June 27, 2024
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Reply from Evans Halshaw - Renault Middlesborough

Hi Leslie,

Thank you for your kind words - we're glad to have been of service!

Take care,
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Excellent service from Tom Brown, Evans Halshaw Middlesbrough

Tom Brown provided excellent service, helping me by giving me all the info I needed about the vehicle, allowing me to test drive and giving me time to become comfortable with vehicle. He and the team went above and beyond provided me with a great deal on my part exchange and even throwing in a few extras.
I would definitely recommend Evans Halshaw Renault Middlesbrough to buy your vehicles.

June 26, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Simon,

Thank you so much for taking the time to review your experience with us.

Tom will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Bought my car from here all the staff…

Bought my car from here all the staff were amazing and couldn’t be more helpful and went above and beyond, Tom Brown was the main sales person dealing with the sale and he made everything so easy constantly in contact with me giving me updates and making sure we were happy with our decisions. Would 100% recommend this depot and can’t thank Tom enough for all the help

June 18, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Ciaran,

Thank you so much for taking your time to leave us this wonderful, detailed review. It is really nice to hear that Tom went above and beyond to help you.

I know that your kind words and recommendation will be very much appreciated by Tom and the team so thanks again!

Evans Halshaw Customer Services

Rated 5 out of 5 stars

1st class service helpful and…

1st class service helpful and knowledgeable staff, what more can I say.

June 17, 2024
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Reply from Evans Halshaw - Renault Middlesborough

Hi Geoff,

Thanks for the 5 star review of Renault Middlesbrough.

We appreciate your kind words.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great purchasing experience

Would like to thank Tom Brown for making our car purchase so straightforward! He was helpful, friendly and gave us a fair deal. Would certainly return to Evans Halshaw again in the future

May 22, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough


Hi Alison,

Thank you so much for your kind words!

We are so happy to hear that Tom was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Very accommodating staff

Very accommodating staff. Very professional. My car was also professionally cleaned, all within the Recall service, so complementary. Thank you.

May 10, 2024
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Reply from Evans Halshaw - Renault Middlesborough

Hi Louise,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Incredible service from Tom at Evan’s…

Incredible service from Tom at Evan’s Halshaw. I bought my first car from there and didn’t really know anything about cars. Tom was great at being completely unfazed by the daft questions, didn’t make me feel stupid, and properly worked with me to find what worked for me from a car! Unlike other garages I didn’t feel like I was being pushed into anything. It made buying my first car a much more relaxed and safe experience! Can’t recommend Tom enough.

April 30, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Ben,

Thank you so much for your kind words!

We are so happy to hear that Tom was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Ordered new Motorbility car

Ordered new Motorbility car. Everything was completed hassle free and car delivered within a month.

April 30, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Susan,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Tom is an absolute gent

Tom is an absolute gent, consistently professional throughout. He is organised and got everything in place ready for me to drive away there and then.

Thank you agin Tom

April 26, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Geoff,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Tom.

Enjoy your day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Evans Halshaw

After a bad experience and being messed around by a previous garage I went into Evans Halshaw- Renault just for a look around after seeing a car online, Tom was there every step of the way, no matter the question and very responsive to messages and phone calls. He went out of his way to help with anything I needed. Tom was very thankful and I could see he really appreciated the little present and card he received from myself for being so helpful! Thank you so much! 😊

April 20, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Amy,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Tom.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Rated 5 out of 5 stars

I was greeted and looked after from the…

I was greeted and looked after from the minute I walked through the door. I have been a customer for 10 years and always received a great service but the welcome and support I received on my most recent visit was excellent. Olly & Jack understood my requirements and did all they could to get me the best deal. It surpassed my expectations.

April 17, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hi Alison,

Thank you for taking the time to leave us this fantastic review!

Olly and Jack strive to provide excellent customer service at the Renault dealership in Middlesbrough.

Thanks again!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Friendly and professional staff

Friendly and professional staff. Served by Tom, who was helpful from start to end on purchasing a used car. Went out of his way to meet our requirements and find us the best deal. Thanks again!

April 11, 2024
Unprompted review
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Reply from Evans Halshaw - Renault Middlesborough

Hello Mrs Evans,

Thank you for reviewing us!

Tom will really appreciate you taking the time to do this.

We hope you have a great day!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great communication

Great communication and pleasant, courteos staff. I was offered options for additional repairs bu declined because of the high costs relative to other repair facilities.

April 11, 2024
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Reply from Evans Halshaw - Renault Middlesborough

Hello Neil,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Rated 1 out of 5 stars

garage should wash and clean the car

garage should wash and clean the car, after service,

i am almost 70 yrs old and never in the past, i received my car dirty inside and out when i collected.

April 6, 2024
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Reply from Evans Halshaw - Renault Middlesborough

Hi Mehmet,

Thank you for getting in touch.

I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when your recently brought your vehicle in to the Renault dealership in Middlesbrough.

I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

Thank you,
Evans Halshaw Customer Services

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