Formula One Autocentres Reviews 

44,253
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Customers consistently find the booking process straightforward and the website easy to use, making it simple to schedule appointments. Many people praise the staff for being friendly, helpful, and professional, often going above and beyond to provide excellent service. Consumers frequently highlight the fair pricing and the overall efficiency of the service received. However, some customers also noted issues with staff interactions, unexpected closures, and significant delays in service or parts availability. A few other people also felt that booking times were inaccurate or that prices were not always shown upfront, leading to confusion. Additionally, some reviewers mentioned concerns about poor workmanship, including damaged parts or issues with additional work.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the excellent, professional, and... See more

Booking process

People report positive experiences with the booking process, finding it easy to use and navigate, with a good... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising individuals for being... See more

User experience

Clients share positive opinions on user experience, with many highlighting the ease of use and efficiency of... See more

Price

Consumers generally find prices to be competitive and fair, with many reviewers highlighting good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more

Rated 4 out of 5 stars

Straight forward and easy to understand website, booking my MOT through this method was quick and simple, at the Garage on Chartrists Way where I know from previous experience, I will get a great ser... See more

Rated 5 out of 5 stars

Two new tyres fitted at Formula 1 Autocentre, Coalville, Leicestershire. Absolutely excellent service in every way, polite, helpful, excellent tyre-fitting. We were thrilled to receive such wonderfu... See more

Rated 5 out of 5 stars

I was able to easily book an MOT slot online. I have been dealing with this company over the course of many years and have found that they provide an excellent customer experience. They are very knowl... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,253)

5,157 reviews in the last 12 months

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Rated 1 out of 5 stars

Update

Update: Maldon

Since posting my original review, things have only got worse. I was told that an investigation would take place and that someone would contact me within 72 hours. Unsurprisingly, nobody did. Ironically, a company claiming to investigate customer complaints can't even keep its own promise to respond. The complete lack of communication speaks volumes about how Formula One Autocentres treats its customers.

At this stage, I don't want another apology or more excuses. All I asked for was reimbursement of the £7 I had to spend at Costa Coffee because of your mistake, so I wasn't left out of pocket. Even that has proved too much to ask.

Your silence has confirmed everything I needed to know about your customer service.

July 5, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Craig, I sincerely apologise for the lack of communication and the frustration this has caused you. Your experience does not reflect our commitment to customer-centric service and reliability. I appreciate you bringing this to our attention, and I would like to resolve this matter promptly; please reach out to us directly so we can assist you further.

Rated 5 out of 5 stars

A good job done

From the booking to some minor requests it was handled perfectly. Today I had a lightbulb fitted which was the last part of the service I had. The service engineer who fitted it even took the time to explain what he did and the different types of Xenon bulbs there were, i really appreciated that. Glad to see the new Branch back in business.
Colin

July 25, 2026
Unprompted review

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