Formula One Autocentres Reviews 

44,250
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Customers consistently find the booking process straightforward and the website easy to use, making it simple to schedule appointments. Many people praise the staff for being friendly, helpful, and professional, often going above and beyond to provide excellent service. Consumers frequently highlight the fair pricing and the overall efficiency of the service received. However, some customers also noted issues with staff interactions, unexpected closures, and significant delays in service or parts availability. A few other people also felt that booking times were inaccurate or that prices were not always shown upfront, leading to confusion. Additionally, some reviewers mentioned concerns about poor workmanship, including damaged parts or issues with additional work.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the excellent, professional, and... See more

Booking process

People report positive experiences with the booking process, finding it easy to use and navigate, with a good... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising individuals for being... See more

User experience

Clients share positive opinions on user experience, with many highlighting the ease of use and efficiency of... See more

Price

Consumers generally find prices to be competitive and fair, with many reviewers highlighting good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more

Rated 4 out of 5 stars

Straight forward and easy to understand website, booking my MOT through this method was quick and simple, at the Garage on Chartrists Way where I know from previous experience, I will get a great ser... See more

Rated 5 out of 5 stars

Two new tyres fitted at Formula 1 Autocentre, Coalville, Leicestershire. Absolutely excellent service in every way, polite, helpful, excellent tyre-fitting. We were thrilled to receive such wonderfu... See more

Rated 5 out of 5 stars

I was able to easily book an MOT slot online. I have been dealing with this company over the course of many years and have found that they provide an excellent customer experience. They are very knowl... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,250)

5,157 reviews in the last 12 months

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Rated 1 out of 5 stars

Stood there for a long time and no one…

Stood there for a long time and no one come to the main office to serve me.
If they were busy Just could have told me that they were busy and would have waited.
So Just walked out.
Same situation happen to me last year at the south wigston branch.

July 29, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear John, I'm truly sorry to hear about your experience at our main office and the South Wigston branch. We strive for customer-centric service and your feedback highlights areas where we need to improve our reliability and support. Thank you for sharing your thoughts, and I invite you to reach out directly so we can address your concerns and ensure a better experience in the future.

Rated 4 out of 5 stars

We were originally booked with the…

We were originally booked with the Tunbridge Wells F1 Autocentre for an aircon re-gas but they informed us on arrival that the machine wasn't working. They were apologic and suggested we use the Tonbridge branch. We rang and spoke to Craig who said to come straight over. He greeted us warmly and helpfully. Our car's aircon was re-gassed within 45 mins and we were very grateful to have the it working again during this very hot period of weather. Thank you Craig to you and your team who were very busy on arrival but still managed to fit us in.
David & Lynne Hynard

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ryan and Rami in Salisbury saved my day…

Ryan and Rami in Salisbury saved my day today!! I cannot thank them enough, particularly Ryan. The cap had come off my water reservoir. Despite it being the end of the day, Ryan came to where my car was parked, armed with a Plan A & B and managed to fit a new cap. He went above and beyond his remit and I am eternally grateful! Ryan is an absolute asset to this Company!! Thank you and my hero for the rest of the week! from Lucy, no longer stranded of Salisbury!

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

They booked my car in for 8/30 Sunday…

They booked my car in for 8/30 Sunday morning when in fact they did not open until 10am so had to make the journey home and back again at 10am. They diagnosed the problem and booked me in for 8/30 on the Tuesday,when I phoned at 11/30 they said they were waiting for the parts (an oil filter,) I said you knew this part was needed when you booked my car in, went back at 2/30 still no parts so I brought my car home , will not be returning to this garage , didn’t even offer an apology

July 28, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Stephen, thank you for sharing your experience with us. I sincerely apologise for the inconvenience caused by the booking error and the delay in obtaining the necessary parts. We strive for customer-centric service and your feedback will help us improve our reliability and support. We would appreciate the opportunity to regain your trust, so please feel free to reach out if you wish to discuss this further.

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