Formula One Autocentres Reviews 

44,186
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers are really happy with this company. Customers consistently find the booking process straightforward and the website easy to use, making it simple to schedule appointments. Many people praise the staff for being friendly, helpful, and professional, often going above and beyond to provide excellent service. Consumers frequently highlight the fair pricing and the overall efficiency of the service received. However, some customers also noted issues with staff interactions, unexpected closures, and significant delays in service or parts availability. A few other people also felt that booking times were inaccurate or that prices were not always shown upfront, leading to confusion. Additionally, some reviewers mentioned concerns about poor workmanship, including damaged parts or issues with additional work.

What people talk about most

Service

Customers had ambiguous experiences with service, with many praising the excellent, professional, and... See more

Booking process

People report positive experiences with the booking process, finding it easy to use and navigate, with a good... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising individuals for being... See more

User experience

Clients share positive opinions on user experience, with many highlighting the ease of use and efficiency of... See more

Price

Consumers generally find prices to be competitive and fair, with many reviewers highlighting good value and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more

Rated 4 out of 5 stars

Straight forward and easy to understand website, booking my MOT through this method was quick and simple, at the Garage on Chartrists Way where I know from previous experience, I will get a great ser... See more

Rated 5 out of 5 stars

Two new tyres fitted at Formula 1 Autocentre, Coalville, Leicestershire. Absolutely excellent service in every way, polite, helpful, excellent tyre-fitting. We were thrilled to receive such wonderfu... See more

Rated 5 out of 5 stars

I was able to easily book an MOT slot online. I have been dealing with this company over the course of many years and have found that they provide an excellent customer experience. They are very knowl... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,186)

5,089 reviews in the last 12 months

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Rated 2 out of 5 stars

massive difficulty trying to process…

massive difficulty trying to process payment!

August 3, 2026
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Customer, I'm truly sorry to hear about the massive difficulty you faced while trying to process your payment. We appreciate your honesty in sharing this experience, and I assure you that we are committed to improving our payment process to ensure reliable and trustworthy service. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

Rated 1 out of 5 stars

Do not use this place if you want to live!!

Booked in to have 2 front tyres changed, person I spoke to over the phone was helpful and got my tyres delivered to store within 24 hours. Had them changed and all seemed well. Two days later I had to travel down to London for work, on the way home on the M25 I heard a slight knocking start, luckily I was then coming off M25 and onto A505 near duxford, my car started making a juddering/vibration so I pulled over (I’ll be honest and say I didn’t know what I was looking for when I got out of the car to have a look) I got back in and tried to drive again, straight away I knew this was something I would need help with as it was juddering uncontrollably, again I pulled over and luckily I was with RAC who came out with in 40 minutes. I explained to the gent what was happening and he asked if I had recently had any tyres changed, I told him that I had the 2 front changed a few days ago. He said I’m hoping they just need tightening and I laughed thinking he was joking!! Unfortunately I was wrong, it was in fact that the person who had put the new tyres on a few days before had failed to do his job and my wheel nuts were all loose, in fact they were so loose that I had already lost one on the journey, RAC tightened them up and checked the other side which were also loose. RAC followed me 10 miles down the road to make sure that it was safe and that the nuts were holding due to not having all nuts on wheel. I asked the RAC what would of happened if I hadn’t of stopped, and he said had you of driven it another 5 miles he was 99% sure that the whole wheel would of fell off!!! Thankfully I was on a road I could pull over on as had this of happened 25 minutes before I would of been going 70 on the M25 with no where to stop!! Thankfully someone was looking out for me that day but it definitely wasn’t F1 auto centre as this could have been a life death situation. You have people’s lives in your hands, family’s travelling and the pure neglect of your worker could have been a different story for me. When I spoke to the area manager all he went on about was I can’t give you a refund but I’ll look into it and kept talking about not having a refund!! I don’t want a refund I want to make sure families that use your company are safe and that your workers are doing their job!!

July 18, 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear htsweeney, thank you for sharing your experience with us. I sincerely apologise for the loose wheel nuts and the distress it caused you; your safety is our top priority. We are committed to improving our service and ensuring that our team maintains the highest standards of reliability and quality. Please feel free to reach out directly if you'd like to discuss this further.

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