Fabshopper Reviews 

ordered a pxp to bring back old memories and it was just like old time couldn't have asked fr a better service

Best place for shopping. Quality maintenance is good
Excellent service delivered the product in time.

I have put an order on the 22nd of September and still have not received the order..spoke with the manager, [name](if that is real name cause my dog is called the same) several time and he assured me that the order will be sorted and from here lies after lies after lies...i've been offered a discount which haven't received, i've been told that the order didnt went through and they will send it again, told that the order is on its way and should be deliverd in a week..2 weeks after and almost 2 months since the original order online, still no delivery and I've been offered a refund or to wait to be sent again, which will take 3 weeks at which Ive asked for refund and hopefully will get it, not to mentioned that their service is 0 stars;they were arguing who messed up the order over the phone whilst waiting and I didnt recieved an apology or anything like it after all this..so NO I WILL NOT BUY OR ATEMPT TO BUY AGAIN FROM THIS ONLINE SHOP,

Ordered 2 plush Frozen dolls through KGB. After over 2 months of waiting I received exactly the same as one of the other reviewers, 2 plastic Barbie type dolls of very poor quality wrapped in a plastic bag, nothing plush about them.I am sure the original advert pictured a child holding 2 large soft dolls but even if I'm mistaken I have still received goods that are clearly not worth what I paid. I received no apology from Fabshopper for the delay and a petulant reply from them when I complained. I don't know why KGB are dealing with them but to their credit KGB have been helpful and tried to sort it for me.

I ordered 2 hoddies dated 08-10-2014 and i am still waiting for the delivery, no body picks the phone whenever u call on the number provided on their website. I sent an email regarding the delivery and i received reply that standard delivery takes 20 days from placing an order , it means it should have been delivered by 28th of October but in vain.
I sent an email again on 28th & 29th consecutively(as they don't bother to reply even in the next day) then they replied that your item has been dispatched from main warehouse (bear in mind they replied the same sentence when i sent my first email on 21st October) and will be with u by the end of next week. today is 4th of November and its around 27 days i am still waiting for my delivery. i am just waiting for the delivery then i will never ever bother them in future and i wont recommend anyone to do online shopping from Fabshopper.

Since writing recent review when I was unhappy with delivery I have had two phone calls from a very pleasant lady at Fabshopper and as promised the owl satchel arrived today and I received refund of postage. I was perhaps unlucky in experiencing a delay and would give this company another try should I see something I would like to purchase. (I was very pleased with the owl bag 1)

Utterly disgusted with your customer service! I placed my order for an item on 11th September and 32 working days later I STILL HAVE NOT RECEIVED IT! Despite contacting customer services and being told I would have my item by the end of last week. I was told delivery time is 21 working days and now it has been 32!

I have sent 5 emails since the end of last week after not receiving my item and I have not had a response at all!

I was charged £3.99 for delivery as well as paying for my item in the first place and I have NOTHING to show for it! No wonder there are so many bad reviews of this company on here! I wish I had seen them before I bought anything as I wouldn't have done so!

I've received items from [External Reference] quicker than this and at least when I don't, at least they ACTUALLY respond to me!!

I bought two pairs of shoes on September 30. Its now October 28 and I have not received my shoes. I sent several inquiries via email, and even requested for a tracking number of my order -- and only received a response referring me to the shipping timelines on their websites. I kept inquiring and never received any other response. Very frustrated. I will never do business with them again as they don't appear to actually be bothered once they have got your money.

Bought two bags as presents when I queried delivery and just asked for an update of when they may arrive as one was a present for an imminent birthday. Never got anything back, chased it up still no response. I have received the bags now but I will never do business with them again as they don't appear to actually be bothered once they have got your money.

I ordered an Owl Satchel using a bespoke offers voucher almost six weeks ago. The website does state that shipping can take 10-20 working days (charging £4.99) but my order went past this so I contacted customer service. They dealt with the situation quickly and ensured the item got to me within a day or two.

Bought owl satchel as present to my sister and she is very happy..... :)
Thanks fabshopper

Update on previous review.

I have now received my Frozen poster plus another free poster. Arrived in a tube. Just sorry I had to write a bad review on trust pilot to get anywhere.

i ordered a frozen poster for my little girl ,after a farce re payments i paid 3.99 for the postage and packing of the poster ,it came in an A4 envelope folded 4 times 2nd class ,cant get a reply from the company or from go groopie/ after talking to fabshopper they sent out a new one in a tube ,so got there in the end

I ordered two shirts but the shirts I received were labelled with a different size and one was the wrong colour. I didn't take them out the packaging so I cannot confirm whether they would have fit me.

After confusion over a returns address I've recevied a full refund.

In case you have no idea what Drop Shipping is, it's the practice of selling items on lines you do not stock and getting someone else to fulfill them and that appears to be what happens here. In this case we order a bag for my wife via Bespoke Offers and after ordering on 11th July I had received nothing by the end of the month. Checked and was told it would take 20 WORKING DAYS.

When it finally arrived after a month it was from Shanghai and was marked so that I had to clean it. Like another reviewer I had some badly worded emails in response AND was asked to pay to return it. After explaining I would like a partial refund I hit obstacle after obstacle before finally being asked for photos - which I had not thought to take.

I felt I was being perfectly reasonable after waiting for ages in cleaning and keeping the bag, but thought a partial refund would have made up for the fact it was late and dirty. I would avoid them and be very very careful in future using even Fabshopper or Bespoke Offers.

28th August: Been told today by Trustpilot that Fabshopper have reported this review for 'missing proof of purchase'. I have sent this to Trustpilot. Simply put Fabshopper CANNOT HANDLE BAD REVIEWS. I have been promised a miserly £2 refund that has NEVER arrived. I expect soon to be offered the refund IF I remove this review.

Sorry but the truth has to be told. Change the way you trade,

30th October 2014: Guess what? Another call off Fabshopper asking me to change my review. This is not acceptable. I was refunded for the item after a VERY hard fight but to be pursued to change a review to warn others and show others that this happens and to be aware? No way.

My original review:
I ordered a Power Bank Phone Charger Keyring from this company. They took 21 days to deliver it. When it arrived it was in a brown envelope, no original packaging and the wrong colour usb wire. I ordered a pink and white charger and it came with a black wire. Charged the thing all day, went to charge my phone with it and surprise surprise it didn't work! I contacted the company via email requesting a replacement as it was faulty and they're telling me I must send it back to them for inspection and pay the cost to post it back to them!! Then once they're satisfied that it is faulty they will send me a replacement and refund the postage. No way!! The email they sent me was also poorly written with spelling and grammar mistakes. I do not trust this company at all and will never buy anything from them again!

My new review:
Was contacted by a member of the Fab Shopper team via email. He sent his sincere apologies and offered to send me a pre-paid postage label for me to return the faulty item. Within two days I received the label as well as a brand new charger which works perfectly. It's a shame my first shopping experience did not start off well but pleased to say it has ended well. Thank you x

I bought a satchel as a Christmas present, excellent quality

Great delivery from fabshopper. The item purchased, a onsie, was very well made and of good quality. Sadly the sizing for me was not good as the body was too long making the whole garment too big for me. Good returns service with labels to print out and use on your parcel. Sorry it did not fit but would certainly use again should the need arise.

I ordered woodie just one day before n received it the very next day without any of my effort.....Thank you so much fabshopper n Lalita..........

I bought some gillette fusion razor blades from Fabshopper via Living Social, mainly because it was cheap, but not massively cheaper than buying bulk from Boots.
They arrived 3-4 weeks after ordering and came in packaging I hadn't seen with gillette razor blades before. I didn't use them straight away as I was still using my existing supply. When I did get round to using them I noticed they were much blunter than gillette razor blade I had used before. The shave from their blades was really rubbish and a bit painful. After a few days I began to get suspicious and looked up fake gillette razor blades online. I can see they're fake for the following reasons:
1. The blades do not have serial numbers as genuine Gillette razor blades do.
2. The blades are much blunter than genuine blades.
3. The blades are not aligned evenly.
I didn't even know it was possible to get fake razor blades!! I emailed Fabshopper to tell them but received no response. I then called them and was told that because I hadn't returned them within 14 days I was not entitled to a refund. They also said that no one else had complained about this. This is one really rubbish little company and not to be trusted. Avoid Fabshopper!