Falcon Technology Reviews 

1,081
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high build quality and simple installation of products like reversing cameras, smart televisions, and mobile routers. People also appreciate the extremely helpful staff and great customer service provided both at shows and through online channels. Consumers find that the equipment offers clear picture quality and makes travelling and maneuvering vehicles much easier. Some reviewers were not happy with certain product aspects, mentioning issues such as slow router speeds, unexpected technical problems, or difficulties navigating device menus during setup. A few consumers also shared experiences involving minor design limitations, power cord length restrictions, or incorrect technical advice during installations.

What people talk about most

Product

Users describe great satisfaction with the product, highlighting the high build quality and clear HD picture... See more

Quality

Consumers find quality to be a major highlight, frequently praising the robust build, clear HD picture, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to install... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpful and knowledgeable team... See more

Service

Reviewers highlight positive aspects of service, frequently expressing complete satisfaction with the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the wireless rear view camera kit. Delivered very quickly with clear installation instructions. I was a little sceptical as I have a large caravan towed by a pickup. The distance between the c... See more

Company replied

Rated 5 out of 5 stars

We have purchased a camera for the back of our caravan to replace an old one which was consistently losing connection with the car. We wish we had changed to the Falcon one years ago it would have sav... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Falcon 22" Smart TV to use in our caravan. It is a perfect size and gives us access to all freeview channels, netflix etc and a great DVD player. Excellent quality.

Company replied

Rated 5 out of 5 stars

Highly recommend the Falcon 4G mobile router. Budget price but improves WiFi signal considerably. Easily set up, pop SIM card in, locate network on your device, enter password and off you go. A must... See more


Company details

  1. RV Supply Store

Information provided by various external sources

Let Falcon revolutionise your camping experience with a range of clever electronic solutions to make your life easier. Everything from portable and fully automatic satellite dishes, 12 Volt televisions, solar energy systems providing off grid charging of your 12V batteries and 240V mains power wherever you are plus 4G Internet and Wi-Fi boosters.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,081)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

The Falcon mobile router is incredibly…

The Falcon mobile router is incredibly easy to setup. Takes less than 5 minutes and it works 1st time. Watched BBC iPlayer using an old android tablet in the caravan without any problems. Job done.

August 6, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Great to hear your are able to enjoy the outdoor life whilst still having the tech that keeps you connected. Life made easy by Falcon

Rated 4 out of 5 stars

Good product

Just used the Falcon 4G combo in our caravan. It was very rural but signal was very good using EE sim. Only issue is it’s hard to change password, a simple app would be great

July 31, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Thanks for your review, so happy you enjoying the capabilities of the products in your rural locations, we take you comemnts onboard.

Happy Camping

Rated 5 out of 5 stars

Purchased the 4G wifi deluxe kit v2 for…

Purchased the 4G wifi deluxe kit v2 for our caravan. Easy set up euth unlimited data sim. Great carry case to keep all the bits and pieces in one place

July 29, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Thankyou for your great review it means a lot to team here at Falcon

Rated 5 out of 5 stars

Great purchase

Had the Tv a while very good and gives a wide choice to watch anywhere.
I would tell anyone the Falcon 22" caravan TV is an Ideal addition , upgrade to older tech.
Very happy with equipment

June 21, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Amazing ! Thankyou for spreading the word of Falcon we appreciate all our customers

Rated 5 out of 5 stars

Great Product!

Great Product!
I decided to buy the Falcon Wireless rear camera for our caravan. It is a fantastic product and very well manufactured.

July 27, 2026
Unprompted review
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Reply from Falcon Technology

We do love our camera system here at Falcon and so happy you feel the same way. enjoy and safe travels

Rated 4 out of 5 stars

Falcon 4G Combo V3 with 120 Gb EE SIM…

Falcon 4G Combo V3 with 120 Gb EE SIM card
Everything you need and more in a handy case.
Very easy to set up and works great for streaming. However, the EE SIM card was £21.50 on Amazon. Also, EE coverage is poor or non existent in my area. So I purchased a 120 Gb Three SIM card, which works fine.

July 26, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Thankyou for your review, the 4G Combo will take any SIM card from any network giving you flexibility to choose. The one you purchased with the kit last for 12 months and will vary from what you have seen online i'm sure. The equiptment boosts the signal of the network you choose and make steaming easy in rural areas, glad you like the ease of set up and we wish you many years of steaming on your camping trips away

Regards

The Falcon Team

Rated 5 out of 5 stars

Excellent

Excellent, good quality products, Great customer service and after sales. Orders,sent out and received really quickly.

May 5, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

We aim to please !! Thanks from teh Falcon Team

Rated 5 out of 5 stars

Falcon 4G Combo

Excellent set of instructions. Easy to set up and very easy to use. Recommend as a external router instead of using mobile hotspot on my phone. Quality bit of kit.

June 14, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Life made easy by Falcon ! Thanks for your review and happy travels

Rated 5 out of 5 stars

Easy set up

Best experience, so easy to set up and use, pack has everything needed for different scenarios

July 19, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Thanks for your review Les. Enjoy your travels from us all here at Falcon

Rated 5 out of 5 stars

I can now travel to Switzerland in my…

I can now travel to Switzerland in my Motorhome , with no worries about my wife missing Coronation Street 😂

July 19, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Always a bonus! Beautiful place, happy wife = Happy Life Enjoy form the team at FAlcon

Rated 2 out of 5 stars

I have had no apology or recompense…

I have had no apology or recompense from falcon technology not responding to my request for the adhesive missing from my order, this being the 7" monitor and magnetic camera they are advertising in the Camping and Caravaning magazine.
I decided to buy falcons camera monitor bundle, when it arrived I noted the adhesive was missing, I immediately sent them an email informing them of the missing adhesive. I'm was told that the adhesive is supplied in the camera mounting plate box along with plate.
It has taken 46 days of emails and fobbing of by falcon technology to finally get them to send me the missing adhesive.
At the time of me placing my order falcon technology had an offer of a free mounting plate offer, the plate arrived in a box which states on the outside that both adhesive and plate were in the box, but no adhesive.
I asked for compensation but this was ignored, this is the first item I have bought from falcon, I don't think I would buy anything else from falcon technology.

June 12, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Hi James,

Thank you for taking the time to leave your review. We're sorry to read that you were disappointed with your experience.

Having reviewed your order history and the calls we have on record, it appears that when you placed your original order through our website, the promotional code featured in one of our YouTube videos—which included a free metal plate and tube of adhesive—was not entered during checkout. As a result, those promotional items were not included with the initial shipment.

When you contacted us to let us know, we arranged for the free metal plate and adhesive to be sent to you.
Your subsequent call was to check on the delivery of those items.

We're sorry for the inconvenience this caused and understand your frustration. However, as the promotional code wasn't applied when the order was placed, the issue didn't arise from the camera system itself or the service provided after you contacted us.

We hope you're pleased with the performance of your Falcon Rear View Camera System and that it's meeting your expectations. If there's anything further we can do to help, please don't hesitate to get in touch.

Best wishes,

The Falcon Technology Team

Rated 5 out of 5 stars

Falcon team were very helpful

Falcon customer service team were very helpful and I was able to resolve the issue I had very quickly. Would absolutely use Falcon Technical again and recommend the whole team

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Vital Piece Of Equipment

Excellent piece of equipment that all caravan and motorhome users should have. Well presented in its own carry case with all the essential instructions to get you started.

Assists either the safe parking of your vehicle and allows you to monitor traffic build ups behind you that your mirrors don’t always see.

No more blind spots to the rear….. protects your vehicle from damage and provides increased safety for pedestrians and cyclists.

July 9, 2026
Unprompted review
Rated 1 out of 5 stars

Falcon 4G Combo

The product we got was the Falcon 4G Combo.
We didn't get any joy when we were setting up. My husband and I both contacted via messages and emails but all we got waa AI replies. Phoned twice and were told that the technical team would call back. No one ever called. We had no option but to return the product. Really annoying but the aftercare was non existant.

June 24, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Hello Derek

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.

Having reviewed our records, we can see that an enquiry was submitted on 23rd June 2026 regarding the Smarty signal in Scotland. Our AI support system responded with troubleshooting guidance, including checking the APN settings, and then asked whether the information had resolved the issue.

If the answer is "No", the system escalates the enquiry to a member of our technical support team for personal assistance. According to our records, this escalation wasn't triggered, and we haven't found any further replies to the Zendesk support ticket (#3666).

We've also checked our call records and can only see a single call, rather than multiple calls. We appreciate that you were expecting a callback, and we're sorry for any confusion caused.

Our AI support is designed to provide immediate assistance for common questions, including outside normal office hours. Where further help is needed, enquiries are passed to a member of our technical team.

If you still require assistance, we'd be more than happy to help. Please contact us directly at cs1@falcontechnical.co.uk, and we'll ensure a member of the team looks into your case personally.

Kind regards,

Chris
Falcon Technology

Rated 5 out of 5 stars

The Falcon rear view camera system

The Falcon rear view camera system is so simple to fit and use with fabulous vision from the back of the caravan. I am an LgV driver and have towed a caravan since the 1980’s and this is totally revolutionary.

I want to add the team at Falcon are brilliant with after sales also. I caused a problem with the mirror by dropping it (My fault) and it was replaced within a few days at a sensible cost.

Chris williams who I bought off is always contactable and a true old fashioned type of salesman giving total customer care.

I totally recommend this product for all caravan owners.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Falcon rear view camera system for caravans and motorhomes.

Having seen the Falcon rear view camera for the caravan on Facebook and reviews we decided to order one. The team at Falcon were excellent and I received the camera in two days. Fitting was easy I just followed the link on Falcon. Excellent view through the camera on motorways and through the narrow lanes through Cornwall.Thanks Falcon.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a Flying Saucer type Ariel…

I purchased a Flying Saucer type Ariel from Falcon, & that was my 1st mistake. 2nd was buying via eBay. The first Ariel arrived in pieces. This was exchanged for one in an unopened box. Fitted as per the instructions, & didn’t get any reception at all. As it was fitted to a Motorhome, I did try in a few locations. Each gave no or disrupted signal. They asked me to return the Ariel. I removed it, & sent it back. While it was installed exactly as they instructed, so as not to twist the cable. But when Removing, it is completely impossible for the cable not to twist due to using sealant to fit correctly. While the Ariel not working was one thing. Their Customer Service was absolutely awful, repeatedly refusing to accept their product didn’t work. Constantly blaming me for installing incorrectly. It was their poor design that made removing the Ariel impossible without damaging the cable. They refused point blank to refund, despite being within the legal 30 day window. They made an embarrassingly small partial offer, despite that they already had the unit back with them. In the end I had to go via my Credit Card supplier to resolve the issue, as they fought eBay’s customer protection. Again Falcon challenged the refund thought out, & it dragged on for months. I had to repeatedly send photos of the issue. While the product was cheap rubbish that didn’t work. It was their appalling Customer Service that is beyond belief, & looking at other reviews. It’s something they don’t seem to want to improve. For that reason, I’d never buy anything from them again.

January 15, 2026
Unprompted review

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