Falcon Technology Reviews 

1,081
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high build quality and simple installation of products like reversing cameras, smart televisions, and mobile routers. People also appreciate the extremely helpful staff and great customer service provided both at shows and through online channels. Consumers find that the equipment offers clear picture quality and makes travelling and maneuvering vehicles much easier. Some reviewers were not happy with certain product aspects, mentioning issues such as slow router speeds, unexpected technical problems, or difficulties navigating device menus during setup. A few consumers also shared experiences involving minor design limitations, power cord length restrictions, or incorrect technical advice during installations.

What people talk about most

Product

Users describe great satisfaction with the product, highlighting the high build quality and clear HD picture... See more

Quality

Consumers find quality to be a major highlight, frequently praising the robust build, clear HD picture, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how easy the devices are to install... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpful and knowledgeable team... See more

Service

Reviewers highlight positive aspects of service, frequently expressing complete satisfaction with the helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered the wireless rear view camera kit. Delivered very quickly with clear installation instructions. I was a little sceptical as I have a large caravan towed by a pickup. The distance between the c... See more

Company replied

Rated 5 out of 5 stars

We have purchased a camera for the back of our caravan to replace an old one which was consistently losing connection with the car. We wish we had changed to the Falcon one years ago it would have sav... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Falcon 22" Smart TV to use in our caravan. It is a perfect size and gives us access to all freeview channels, netflix etc and a great DVD player. Excellent quality.

Company replied

Rated 5 out of 5 stars

Highly recommend the Falcon 4G mobile router. Budget price but improves WiFi signal considerably. Easily set up, pop SIM card in, locate network on your device, enter password and off you go. A must... See more


Company details

  1. RV Supply Store

Information provided by various external sources

Let Falcon revolutionise your camping experience with a range of clever electronic solutions to make your life easier. Everything from portable and fully automatic satellite dishes, 12 Volt televisions, solar energy systems providing off grid charging of your 12V batteries and 240V mains power wherever you are plus 4G Internet and Wi-Fi boosters.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,081)

151 reviews in the last 12 months

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Rated 5 out of 5 stars

Falcon 5g Evo

Rob mcintyre.
I bought the Falcon 5g Evo which has managed to give me Internet access in a house and area where I am unable to even make a phone call. Really impressed.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

One star since customer support does…

One star since customer support does not seem to exist by this company. The ladies that answer the phone(s) at Falcon are all friendly , take all your contact data and tell you you'll be contacted.
I'll put it this way...I removed a letter from Falcon on my rear view mirror camera for each time I did not get a response from Falcon via phone, email or Facebook. My camera no longer has the Falcon name on it.
I won't advertise a company's product when I am treated like that as customer.

UPDATE:

First off, going back to my 1 star rating on the customer support.
What borhered me, and why I gave and leave my 1 star, is that I was never connected with anybody when I callef that could answer some questions I had, the mounting was one of them. The friendly ladies took all my info, including my telephone number. If I wanted back and forth emailing I would have emailed in the first place and not called. Why was I asked for my telephone number when they knew I would not be called?
Anyhow, maybe I'm just old fashioned, but speaking with someone on the phone saves allot of back and forth emailing as perhaps other questions may come up. In the conversation. One call and everything can be taken care of.
As for the product, the magnetic wireless rear view mirror camera. Just got back from vacation and gave it a good run through. I LOVE IT! GREAT PRODUCT! 5 STARS! I WOULD DEFINITELY RECOMMEND IT!
It would be great if Falcon could somehow integrate a motion sensor to alert you at night, or day if you wanted, if someone is near your motorhome or whatever you have it mounted on. I'd have a couple these on the motorhome in that case.
Again, great product!
Sorry about the 1 star, my personal view on customer support.

June 10, 2026
Unprompted review
Falcon Technology logo

Reply from Falcon Technology

Dear Ralph, we take notes like this very seriously and have looked into the history of communication to see where we could have improved.
A call was logged with our techncial department on 10-06-2026 to which you requested assistance on "how to mount the metal plate" on your van.
This department emailed you this information the same day, Im sorry if you didnt receive this? Maybe it went to your SPAM folder. We also have a video online on our website showing how to install the system.
The videos on the website are on the product pages and on our help centre page too.
We look to provide the most helpful tools we can in terms of user manuals and self help videos.
We try to respond to any question and queries with a direct help tool.
We did try to respond to you on FAcebook but your page woudl not allow us .
Sorry we didnt meet your expectations on this occasion.
We are always avaiable to assist where we can, the best way to do this is a quick message from our Help Centre on the webiste. You will get through to the right person who will be happy to help.

Rated 5 out of 5 stars

Tv Carry / Storage case

Tv Carry / Storage case
We have just purchased the falcon tv carry/storage case for our MotorHome
Excellent product. Great quality and great protection for our new tv

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Falcon hard shell carry case

Having purchased items from them in the past I needed a safe and high quality storage hard shell case for my TV for my campervan, saw many online bits this one stood out so purchased it. It wasn't the cheapest but most definitely high quality and great value for money highly recommended

June 18, 2026
Unprompted review
Rated 5 out of 5 stars

22 inch Falcon 12v TV

22 inch Falcon.Tv picture and apps are great but sound is not too good using TV speaker. I attached a Bluetooth device and now good. The TV remote also controls the Bluetooth speaker volume. TV looks good and works really well on 12v in caravan. Great wifi connection. Looks good on the wall mount.

June 11, 2026
Unprompted review

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