Fletchers Solicitors - Fletchers Southport Reviews 

97
TrustScore 4.5 out of 5

4.6

Dukes House, 34 Hoghton Street, PR9 0PA Southport, Merseyside, GB


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Rated 5 out of 5 stars

I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more

Company replied

Rated 5 out of 5 stars

Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it w... See more

Company replied

Rated 4 out of 5 stars

Throughout my dealings with Fletchers Solicitors, I found them to be most professional. I was kept up-to-date with how things were progressing and everything was explained in a clear manner. If ever... See more

Company replied

Rated 5 out of 5 stars

I was extremely pleased with the service from the solicitors in what was a far from straightforward case. They were unfailingly courteous in obtaining the information required from me, and were care... See more


Company details

  1. Law Firm
  2. Civil Law Attorney
  3. Lawyer
  4. Personal Injury Attorney

Written by the company

When life changes in a moment, finding the right support can make all the difference. At Fletchers Solicitors, we support people and families through some of the most difficult times in their lives - whether that’s recovering after a serious injury or seeking answers following medical negligence. We combine expert legal guidance with practical rehabilitation and wellbeing support, helping our clients understand what’s happened, what comes next, and how to move forward with confidence. Our focus goes beyond the legal claim- it’s about standing alongside you, providing clarity, reassurance, and the support needed to rebuild for the moments that matter most.


Contact info

  • Dukes House, 34 Hoghton Street, PR9 0PA, Southport, Merseyside, United Kingdom

  • 1704546919

Contact the Specialist Lawyers

For a Free Initial Case Assessment

4.6

Excellent

TrustScore 4.5 out of 5

97 reviews

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4.6

All reviews

(97)

887 reviews in the last 12 months

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Rated 5 out of 5 stars

The solicitor (monika) I spoke to was…

The solicitor (monika) I spoke to was amazing helped me every step of the way, called me when she said she would, just overall fantastic, I had a great outside would definitely recommend to anyone

May 7, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi there,

Thank you so much for sharing your experience. We’re delighted to hear how well supported you felt throughout your case and that Monika was there for you every step of the way. We’ll be sure to pass on your kind words to her.

We’re very pleased to hear that your experience was such a positive one and truly appreciate your recommendation. Thank you for choosing Fletchers, and we wish you all the very best for the future.

Best wishes,
Samantha

Rated 5 out of 5 stars

My claim

This experience was made so easy.The solicitors were all very helpful.Everything explained in detail.

April 28, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Maxine

Thank you for your kind feedback. We’re really pleased to hear that you found the process easy to navigate and that our solicitors were helpful and supportive throughout.

Thank you for taking the time to share your comments. We wish you all the very best.

Samantha

Rated 5 out of 5 stars

Very good at what they do fully…

Very good at what they do fully supported me through trial and got the result we wanted highly recommended

May 5, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Gareth,

Thank you for taking the time leave a review - and for your recommendation! It genuinely means a lot. We're so pleased that you felt well supported in your claim and got a well deserved outcome.

We really appreciate you taking the time to share your experience, and wish you all the best moving forward.

Best wishes
Samantha

Rated 5 out of 5 stars

Firstly it’s been a great relief for…

Firstly it’s been a great relief for the case to come to a successful conclusion after 3 years.
There have been several staff members involved with the case for one reason or another but Jennifer (Ward)is the one who has helped most of all to bring it to a close.She has been very supportive and professional and given us sound advice throughout.
Also very patient when explaining all the legalities.
and given us sound advice throughout.

April 28, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Mr Vincent

Thank you for taking the time to share your experience. We’re pleased to hear that your case has now reached a successful conclusion after such a long process, and we appreciate the trust you placed in us over that time.

It's great to know that Jennifer was able to provide consistent support to help bring the matter to a close. Your kind feedback will be shared with Jennifer and the wider team.

We wish you all the very best for the future!
Samantha

Rated 5 out of 5 stars

Fantastic from start to finish

I was extremely lucky to have Mike Steele assigned to my case and i couldn’t have wished for more. I have never done a personal injury claim before and I was nervous about it but from start to finish Mike was brilliant.. he explained everything clearly and simply, kept everything moving and kept in touch with me to give me updates and I was delighted with the outcome ! I would highly recommend Fletchers Solicitors.

March 27, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Ayshea

Thank you so much for your review. We’re delighted to hear that Mike supported you so well throughout your claim and helped put you at ease during what can understandably feel like a daunting process. We’ll be sure to pass your lovely feedback on to Mike — he’ll be thrilled.

Thank you for your recommendation, it means a lot! We wish you all the very best.

Samantha

Rated 5 out of 5 stars

Adam was absolutely amazing start to…

Adam was absolutely amazing start to finish honestly , he talked me through every single thing , made me feel at ease he did all the hard work you should be proud to have him on your team!! Thanks Adam!

April 21, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Loren

Thank you for your fantastic feedback.

We’re really pleased to hear that Adam supported you so well and helped put you at ease throughout the process. We’ll be sure to pass your kind words on to Adam — they’ll mean a great deal to him.

Thank you again for taking the time to share your experience. We wish you all the best!

Samantha

Rated 5 out of 5 stars

Caring and professional

I was hit by a car when out cycling and decided to appoint the solicitors at Serious Injury Law to help with a claim for compensation. They were kind, efficient and professional right from the start, keeping me informed and updated throughout a difficult and unfamiliar process. If anyone has been unfortunate enough to suffer an injury like this and needs help with a claim, I would 100% recommend them.

April 17, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Matthew

Thank you for taking the time to share your thoughtful review. We’re sorry to hear about what you went through, but we’re glad we were able to support you during such a difficult and unfamiliar time.

Thank you for your trust and for your recommendation. We wish you all the best moving forwards.

Samantha

Rated 5 out of 5 stars

Fletchers Solicitors: Professionalism, Trustworthiness, Outstanding Support

Fletchers Solicitors have supported me for over three years, and I cannot recommend them highly enough. Their patience and continuous support throughout the entire process made a huge difference to me during a difficult time.
Their communication was always clear and timely, which helped me feel informed and reassured every step of the way.
The dedication and professionalism they showed were outstanding — they truly went above and beyond.

To anyone facing difficulties and needing expert legal help, I would highly recommend Fletchers Solicitors. They genuinely care and work hard to support their clients.

April 17, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Anna

Thank you very much for taking the time to share such a thoughtful review. We’re really grateful for your kind words and so pleased to hear that you felt supported throughout your journey with us. We understand how challenging a lengthy process can be, and it’s really reassuring to know that our team’s patience, clear communication, and consistent support helped make a difference for you during that time.

Thank you for your recommendation, we will make sure to share your feedback with the team. If we can ever be of assistance again in the future, please don’t hesitate to get in touch.

We wish you all the very best going forward.

Samantha

Rated 5 out of 5 stars

Faye Close who handled my case kept me…

Faye Close who handled my case kept me updated and was very prompt in responding to emails and queries.

April 13, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Sashikala

Thank you for your feedback. We’re really glad to hear that Faye supported you so well and kept you updated throughout your case. We’ll be sure to pass on your kind words to her — she’ll really appreciate them.

We wish you all the best!
Samantha

Rated 5 out of 5 stars

I had the best experience using…

I had the best experience using fletchers solicitors from start to finish amazing to deal with always kept me informed and updated answered all my questions fantastic experience

April 14, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Jay

Thank you so much for your kind words. We’re so pleased to hear you had such a positive experience with us.

We really appreciate your feedback and wish you all best for the future!

Best wishes
Samantha

Rated 5 out of 5 stars

Fantastic and honest solicitors

From the very first phone call I made to the team all the way through the process of making the claim, medical appointments and so on to the finalisation of the settlement I have been kept informed every step. They arranged fantastic medical care and made sure all scans and tests were carried out in a 5* private hospital setting. The defendant made false claims from the beginning to try and stop the claim before it started but fletchers fully accepted my side and argued with the defendants from the start ensuring that the claim went ahead.
They won my case and managed to get me a very nice initial offer without prejudice. I would highly recommend fletchers to anyone making a personal injury claim or medical negligence claim. Complete honesty from beginning to end which was a refreshing change after previous dealings with solicitors.

April 14, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Michael

Thank you so much for taking the time to share such detailed and positive feedback. We’re really pleased to hear that you felt supported and kept informed throughout your claim.

It’s also great to know that the medical care arranged met such a high standard and that our team were able to support you robustly from the outset.

Thank you for your trust and recommendation — we wish you all the very best going forwards.

Samantha

Rated 5 out of 5 stars

My experience at Fletcher's solicitors

I would like to thank Julian my case worker at Fletcher's solicitors for the way he handled my case over my cycling accident he was always pleasant polite and professional and always made me feel reassured and at ease and was always available when I called him and I would like to thank the other staff at Fletcher's that helped me at the start as well as the cycling maintenance team . thanks from Peter muir

April 14, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Peter,

Thank you for taking the time to leave your feedback. We’re delighted to hear about your positive experience and that Julian was able to support you so well throughout your claim. We’ll be sure to pass on your kind words to him — he’ll really appreciate them.

It’s also great to hear that our team were able to help you feel reassured and at ease.

Thank you for your trust and recommendation, we wish you all the very best going forwards.

Best wishes
Samantha

Rated 5 out of 5 stars

Quality Work

I’ve been dealing with a case and These guys have helped me tremendously, when it comes to convenience and quality of work they provide it shows due to the quality in which they take action moving a case forward. my case was settled and in my favour and in a position we were both satisfied. I would highly recommend working with these guys again if unfortunate circumstances were to happen to me again. Thank you To Emma McCosh for helping with the final settlement details and helping me close this case and all the hard work that came with it.

April 9, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Rich
Thank you for taking the time to leave this thoughtful review. it's always great to get five stars.
We're happy to hear that Emma and the team helped you during your claim. It's great to know that our quality of work and convenience led to a satisfactory resolution. We appreciate your recommendation and thank you for acknowledging the hard work.

All the best

Paul

Rated 5 out of 5 stars

im okay so far with the details been…

im okay so far with the details been given....nothing bad to say

April 9, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Aminah

Thank you for leaving this review.

It's great to read that so far we are doing okay and we will endeavour to maintain the best level of service possible going forward.

Good luck and best wishes,

Paul

Rated 5 out of 5 stars

Linda Schwartz dealt with my case and…

Linda Schwartz dealt with my case and was very professional and caring, kept me fully informed throughout the process. Icing on the cake was very satisfactory outcome.

April 8, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi David

Thanks for thinking of us and giving Fletchers and Linda this lovely review. Linda will be thrilled by your feedback and that she did such a professional job. So pleased you got your 'icing on the cake' too!

All the best

Paul

Rated 5 out of 5 stars

I contacted Fletchers Solicitors just…

I contacted Fletchers Solicitors just over a year ago for medical negligence. They called me straight away, took all the details and appointed a solicitor called Karl Rushton. He was professional from the first contact, always keeping us updated at every point of contact.
This was a very stressful and difficult time for us but Karl always made us feel at ease.
I can’t thank Karl enough during this awful time and we got justice that has helped us move forward with our lives.
I would highly recommend this company to anyone who is suffering from any type of medical negligence.
Thank you all for making this process as simple as it could possibly be with such a positive outcome.

Linda Carr

March 30, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Linda

It's fantastic to read that Karl did such a professional job and just as important, made you feel at ease with the claims process which, as you say, can be both stressful and difficult. It's gratifying to hear that Karl was a stalwart guide and steered you to a positive outcome.

Many thanks and best wishes

Paul

Rated 5 out of 5 stars

Not being passed from one person to…

Not being passed from one person to another, a human always at the end of the phone when you called.

March 13, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Christena

Thank you for your review. We’re really pleased to hear that you felt supported throughout your case and that you always had a real person at the end of the phone when you needed help.

We appreciate you taking the time to share your experience, and we wish you all the best moving forwards!

Samantha

Rated 5 out of 5 stars

Excellent

Excellent, compassionate and always available

March 18, 2026
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Philip

Thank you for taking time to share your experience. We’re really pleased to hear that you found our service excellent, compassionate, and consistently available when you needed support.

If you ever need any help or have any questions please don't hesitate to reach out. We wish you all the best with your claim!

Best wishes
Samantha

Rated 5 out of 5 stars

Fletchers have handled my claim since I…

Fletchers have handled my claim since I was knocked off my bike a year ago. I have been left with a significant AC shoulder injury.
I am very happy with how they have dealt with it and have kept me up to date with progress. Emily has provided excellent guidance and advice when the initial and subsequent settlement offers were made. Her work has meant that my claim could be brought to a satisfactory conclusion.

March 31, 2026
Unprompted review
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Reply from Fletchers Solicitors - Fletchers Southport

Hi Mike

Thank you for your kind review. We’re really pleased to hear that you’ve felt well supported throughout your claim.

Your feedback about Emily is especially appreciated. It’s wonderful to know that her guidance reassured you, and that her work contributed to bringing your claim to a satisfactory conclusion. We would really like to pass on your kind words but we’re unable to identify from your review alone which Emily in our team is supporting you. We’ve therefore requested some further details via Trustpilot so we can ensure your feedback is passed on, as she will be delighted to know the positive impact she’s had.

Thank you for taking the time to share your experience. If you ever need any further support in the future, we’re always here to help.

Best wishes
Samantha

Rated 5 out of 5 stars

i am so pleased

i am so pleased with fletchers solicitors. my case has finally settled after nearly 10 years getting transferred from different people and different firms. when it reached fletchers solicitors, they handled my case amazingly and got me a really good settlement figure. i cant thank anna owens and nina haddock enough. thanks to the rest of the firm too! now just awaiting the settlement :)

March 30, 2026
Unprompted review
Fletchers Solicitors - Fletchers Southport logo

Reply from Fletchers Solicitors - Fletchers Southport

Hi Leah

Thank you for your wonderful review. We’re really pleased to hear that your case has now settled after such a long and challenging journey! Nearly 10 years of being transferred between different people and firms must have been incredibly frustrating, so it means a great deal to know that you felt well supported once your case reached Fletchers.

Your kind words about Anna and Nina are really appreciated — they will be delighted to hear how much their hard work and dedication have meant to you. We’re thrilled that they were able to handle your case so effectively and achieve a settlement figure you’re happy with. Thank you for recognising the rest of the team too.

Wishing you all the very best, and thank you again for taking the time to share your experience.

Best wishes
Samantha

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