I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more
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I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more
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Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it w... See more
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Throughout my dealings with Fletchers Solicitors, I found them to be most professional. I was kept up-to-date with how things were progressing and everything was explained in a clear manner. If ever... See more
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I was extremely pleased with the service from the solicitors in what was a far from straightforward case. They were unfailingly courteous in obtaining the information required from me, and were care... See more
When life changes in a moment, finding the right support can make all the difference. At Fletchers Solicitors, we support people and families through some of the most difficult times in their lives - whether that’s recovering after a serious injury or seeking answers following medical negligence. We combine expert legal guidance with practical rehabilitation and wellbeing support, helping our clients understand what’s happened, what comes next, and how to move forward with confidence. Our focus goes beyond the legal claim- it’s about standing alongside you, providing clarity, reassurance, and the support needed to rebuild for the moments that matter most.
Dukes House, 34 Hoghton Street, PR9 0PA, Southport, Merseyside, United Kingdom
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The solicitor (monika) I spoke to was amazing helped me every step of the way, called me when she said she would, just overall fantastic, I had a great outside would definitely recommend to anyone

Reply from Fletchers Solicitors - Fletchers Southport
This experience was made so easy.The solicitors were all very helpful.Everything explained in detail.

Reply from Fletchers Solicitors - Fletchers Southport
Very good at what they do fully supported me through trial and got the result we wanted highly recommended

Reply from Fletchers Solicitors - Fletchers Southport
Firstly it’s been a great relief for the case to come to a successful conclusion after 3 years.
There have been several staff members involved with the case for one reason or another but Jennifer (Ward)is the one who has helped most of all to bring it to a close.She has been very supportive and professional and given us sound advice throughout.
Also very patient when explaining all the legalities.
and given us sound advice throughout.

Reply from Fletchers Solicitors - Fletchers Southport
I was extremely lucky to have Mike Steele assigned to my case and i couldn’t have wished for more. I have never done a personal injury claim before and I was nervous about it but from start to finish Mike was brilliant.. he explained everything clearly and simply, kept everything moving and kept in touch with me to give me updates and I was delighted with the outcome ! I would highly recommend Fletchers Solicitors.

Reply from Fletchers Solicitors - Fletchers Southport
Adam was absolutely amazing start to finish honestly , he talked me through every single thing , made me feel at ease he did all the hard work you should be proud to have him on your team!! Thanks Adam!

Reply from Fletchers Solicitors - Fletchers Southport
I was hit by a car when out cycling and decided to appoint the solicitors at Serious Injury Law to help with a claim for compensation. They were kind, efficient and professional right from the start, keeping me informed and updated throughout a difficult and unfamiliar process. If anyone has been unfortunate enough to suffer an injury like this and needs help with a claim, I would 100% recommend them.

Reply from Fletchers Solicitors - Fletchers Southport
Fletchers Solicitors have supported me for over three years, and I cannot recommend them highly enough. Their patience and continuous support throughout the entire process made a huge difference to me during a difficult time.
Their communication was always clear and timely, which helped me feel informed and reassured every step of the way.
The dedication and professionalism they showed were outstanding — they truly went above and beyond.
To anyone facing difficulties and needing expert legal help, I would highly recommend Fletchers Solicitors. They genuinely care and work hard to support their clients.

Reply from Fletchers Solicitors - Fletchers Southport
Faye Close who handled my case kept me updated and was very prompt in responding to emails and queries.

Reply from Fletchers Solicitors - Fletchers Southport
I had the best experience using fletchers solicitors from start to finish amazing to deal with always kept me informed and updated answered all my questions fantastic experience

Reply from Fletchers Solicitors - Fletchers Southport
From the very first phone call I made to the team all the way through the process of making the claim, medical appointments and so on to the finalisation of the settlement I have been kept informed every step. They arranged fantastic medical care and made sure all scans and tests were carried out in a 5* private hospital setting. The defendant made false claims from the beginning to try and stop the claim before it started but fletchers fully accepted my side and argued with the defendants from the start ensuring that the claim went ahead.
They won my case and managed to get me a very nice initial offer without prejudice. I would highly recommend fletchers to anyone making a personal injury claim or medical negligence claim. Complete honesty from beginning to end which was a refreshing change after previous dealings with solicitors.

Reply from Fletchers Solicitors - Fletchers Southport
I would like to thank Julian my case worker at Fletcher's solicitors for the way he handled my case over my cycling accident he was always pleasant polite and professional and always made me feel reassured and at ease and was always available when I called him and I would like to thank the other staff at Fletcher's that helped me at the start as well as the cycling maintenance team . thanks from Peter muir

Reply from Fletchers Solicitors - Fletchers Southport
I’ve been dealing with a case and These guys have helped me tremendously, when it comes to convenience and quality of work they provide it shows due to the quality in which they take action moving a case forward. my case was settled and in my favour and in a position we were both satisfied. I would highly recommend working with these guys again if unfortunate circumstances were to happen to me again. Thank you To Emma McCosh for helping with the final settlement details and helping me close this case and all the hard work that came with it.

Reply from Fletchers Solicitors - Fletchers Southport
im okay so far with the details been given....nothing bad to say

Reply from Fletchers Solicitors - Fletchers Southport
Linda Schwartz dealt with my case and was very professional and caring, kept me fully informed throughout the process. Icing on the cake was very satisfactory outcome.

Reply from Fletchers Solicitors - Fletchers Southport
I contacted Fletchers Solicitors just over a year ago for medical negligence. They called me straight away, took all the details and appointed a solicitor called Karl Rushton. He was professional from the first contact, always keeping us updated at every point of contact.
This was a very stressful and difficult time for us but Karl always made us feel at ease.
I can’t thank Karl enough during this awful time and we got justice that has helped us move forward with our lives.
I would highly recommend this company to anyone who is suffering from any type of medical negligence.
Thank you all for making this process as simple as it could possibly be with such a positive outcome.
Linda Carr

Reply from Fletchers Solicitors - Fletchers Southport
Not being passed from one person to another, a human always at the end of the phone when you called.

Reply from Fletchers Solicitors - Fletchers Southport

Reply from Fletchers Solicitors - Fletchers Southport
Fletchers have handled my claim since I was knocked off my bike a year ago. I have been left with a significant AC shoulder injury.
I am very happy with how they have dealt with it and have kept me up to date with progress. Emily has provided excellent guidance and advice when the initial and subsequent settlement offers were made. Her work has meant that my claim could be brought to a satisfactory conclusion.

Reply from Fletchers Solicitors - Fletchers Southport
i am so pleased with fletchers solicitors. my case has finally settled after nearly 10 years getting transferred from different people and different firms. when it reached fletchers solicitors, they handled my case amazingly and got me a really good settlement figure. i cant thank anna owens and nina haddock enough. thanks to the rest of the firm too! now just awaiting the settlement :)

Reply from Fletchers Solicitors - Fletchers Southport
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