I cannot rate Fletchers highly enough. From start to finish, little over one year. Lauren Bayliff is an absolute asset to the firm. Professional, friendly, knowledgeable and detailed. Lauren secured... See more
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Huge thanks to all at Fletchers Solicitors (Southport) for your care, time and patience with concluding my claim with the most amazing outcome. Though I knew what had happened to me was terrible, it w... See more
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For just over 3 years I had a really great team helping me through a personal injury claim. Always 1 email or call away if I needed anything or had any questions. People that actually care and aren’t... See more
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We have worked with Fletchers Solicitors for over 10 years now and such a positive experience. Kate has been on our case for around 5 years now and she is amazing, always there, supportive and underst... See more
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Company details
Written by the company
When life changes in a moment, finding the right support can make all the difference. At Fletchers Solicitors, we support people and families through some of the most difficult times in their lives - whether that’s recovering after a serious injury or seeking answers following medical negligence. We combine expert legal guidance with practical rehabilitation and wellbeing support, helping our clients understand what’s happened, what comes next, and how to move forward with confidence. Our focus goes beyond the legal claim- it’s about standing alongside you, providing clarity, reassurance, and the support needed to rebuild for the moments that matter most.
Contact info
Dukes House, 34 Hoghton Street, PR9 0PA, Southport, Merseyside, United Kingdom
- 1704546919
Contact the Specialist Lawyers
4.6
Excellent
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I never had to remind them to get back…
I never had to remind them to get back to me.
March 27, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi Martin
Thank you for your review. We're really pleased to hear that the service you received was both prompt and proactive.
If you ever need any support in the future please don't hesitate to reach out.
We wish you all the best!
Samantha
Absolutly brilliant
Absolutly brilliant, from start to finish, kept me informed, sent documents that needed my signature, or just to read. Phone calls when I needed reassuring about my case, not sure if I can name the person who took on my case, but because I had insurance and was a member of Cycling UK, my case was a no fee and after being sent costs, which the other side had to pay. So I would deffinatley recomend Fletchers Solicitors. Thank you again so very, very much and I will always be a member of Cycling UK and have insurance through them, knowing that if I am unlucky and am involved in another cycling accident, I will have Fletchers Solicitors on my side.
March 26, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi Stephen
Thank you for your wonderful review! We’re so pleased to hear that you had such a positive experience from start to finish. It’s great to know that you felt well informed and reassured throughout your case.
It’s fantastic to hear that this has given you such confidence and peace of mind for the future. Thank you for your kind words and for recommending Fletchers Solicitors. We’re grateful for your trust, and if you ever need us again, we’ll always be here to support you.
Best wishes
Samantha
The company has been reliable and open…
The company has been reliable and open with communication. Stuck to all deadlines and behaves in a trustworthy manner.
My case has been handled professionally and I have not experienced any stress from the process
March 18, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Christopher
Thank you for your great review. We’re really pleased that you feel our communication is open and reliable, and that the process has felt stress‑free for you.
It’s good to know that your case has been handled professionally and that the experience has been a continuously positive one for you!
Thank you for taking the time to share your experience. We wish you all the best with the rest of your claim!
Best wishes
Samantha
Had a very very good experience with…
Had a very very good experience with all the staff Fletchers and would recommend them to everyone, thankyou again to hannah and all the team there
March 24, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Dionne
Thank you for your lovely review. It’s great to hear that Hannah and the team have been able to support you so well throughout your case. Your kind words will mean a great deal to them.
Thank you for taking the time to share your feedback and for recommending us — it’s really appreciated.
We wish you all the best!
Samantha
Outstanding Support
Outstanding Support
I felt very supported by my solicitor kallen jenkin during the duration of my matter. His professional conduct was outstanding. He took time to explain to me all the legal matters in my case, which made things easy to understand. I cannot underestimate the value of counsel representation, as I could not have done this without my solicitor kallen thank you Fletchers
March 24, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Khushvinder
Thank you so much for your fantastic review! We’re pleased to hear how well supported you felt throughout your case, and it’s wonderful to know that Kallen’s professionalism and clear explanations made such a positive difference to your experience. Taking the time to ensure the legal aspects are understood is really important and a basic standard of care we strive for.
It's also great to hear how valuable you found the counsel representation, and that Kallen’s guidance helped you feel confident and supported at every stage. We will make sure to pass your kind words onto him and the wider team.
Thank you for taking the time to share your experience, and for your trust in Fletchers. If you ever need anything in the future, we’re always here to help.
Best wishes
Samantha
Always kept me up to date explainedo…
Always kept me up to date explained everything in detail . Excellent solicitors would Recommend them .
March 24, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Samantha
Thank you for your review. We’re really pleased to hear that you felt well informed throughout your case and that everything was explained clearly and in detail.
We really appreciate your recommendation, and if you ever need any further support in the future, we’re always here to help.
Thank you again for taking the time to share your experience.
Best wishes
Samantha
We can not thank Sahida enough
We can not thank Sahida enough, she has been incredible since day one. The way she has delt with our case with such compassion is next to none. Sahida has kept us updated every step of the way and always takes time to go through everything with us in depth. She always reply’s quickly and answers any questions that we have. We sincerely appreciate all the hard work that’s been put in for the past 6 years by Sahida and her team. We do not need to worry about the future now as my child will have all the help he possibly needs and will be well looked after, all thanks to Sahida and her team. We will be forever thankful.
March 23, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi there,
Thank you so much for sharing your experience.
We are so pleased to hear the impact that Sahida has had on you and your family over the past six years. It’s wonderful to know that you felt fully informed at every stage, and that Sahida took the time to explain everything effectively. The level of trust you placed in her and the team is something we don’t take lightly.
We are especially glad to hear that the outcome brings you reassurance for your child’s future. Knowing that he will now have the support and care he needs is incredibly important, and we’re grateful to have played a part in achieving that security for your family.
Thank you again for your kind words and for allowing us to support you through such a significant journey. We wish you and your family the very best for the future.
Samantha
Unreliable
I would like to share my experience with Fletchers solicitors. Its unreliable law firm I would NOT recommend any individual to rely on this firm process your claim. I had a potential medical negligence claim after 8 months of waiting, my case was dropped saying the expert report did not fully support the causation of the injury caused while the report confirmed breach in duty of care. The expert report was difficult on the causation wording though did support the causation cautiously. I asked for second expert report after such a long wait the firm let me down and rejected my request. Do not even approach this law firm or Do not waste your time.
March 22, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi Mr Wali
Thank you for taking the time to share your experience. We’re really sorry to hear how disappointed you feel with the outcome of your case.
We understand how frustrating it must have been to wait for several months, to learn that the expert evidence did not fully support the causation needed to move your claim forwards. Medical negligence cases can be incredibly complex and we appreciate how difficult and disheartening this situation can be.
We are sorry that you felt let down when your request for a second expert report could not be taken forward. We would really like the opportunity to look into what happened and ensure your concerns are fully reviewed.
We have therefore passed your concerns on to the relevant team, and we are aware that you are already in contact with our Complaints Team. As this is now being reviewed formally, it will need to continue through the appropriate internal channels so we can ensure everything is properly considered.
If you would like independent support or further guidance, you may also find it helpful to contact the Law Society, who can provide information on seeking advice or exploring alternative avenues.
Best wishes
Samantha
Julie Bullen - Case Ref 41834m1
Julie Bullen was highly supportive and showed great empathy during this difficult period from the start to the closure of the "case". During my recovery from the accident I made some changes in direction which Julie "took on board" and offered good personnel and legal advise. Julie was always available either by phone or email and I never felt I was being "hurried along". Many thanks to Julie for a job well done.
March 13, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Derek
Thank you for your thoughtful review. We’re really pleased to hear how supportive and empathetic Julie was throughout such a difficult period for you. We’re also glad to hear that you always felt she was easily contactable, and that the process never felt rushed. We will make sure to pass your kind words onto Julie who will really appreciate your feedback.
Thank you for taking the time to share your experience. We wish you all the best as you move forwards.
Best wishes
Samantha
Fletchers Solicitors they always keep…
Fletchers Solicitors they always keep you up to date with your case claims when it comes to communications they're the best, any step you case go through you will always receive an update.
I highly recommend when it comes to compassion claim cases!
March 11, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Lukwago
Thank you so much for your wonderful review. We’re really pleased to hear that you felt well‑informed throughout your case. We’re also hugely grateful to know that you would recommend us! Your trust and kind words are really appreciated by the whole team.
If you ever need anything in the future, we’re always here to help.
We wish you all the best!
Samantha
Have been kept updated all the way…
Have been kept updated all the way through the case
Excellent people dealing with it.
March 17, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Brian
Thank you for your kind review. We’re really pleased to hear that your being kept well‑informed about your case. We have passed your feedback onto the team who will be really pleased!
If you ever need any further advice or assistance, we’re always here to help.
Best wishes
Samantha
Fletchers Solicitors exceed my expectations
I contacted Fletchers Solicitors regarding a complicated medical negligence claim.
Form my initial enquiry to what was a successful conclusion I found Fletchers to be extremely professional.
For me like most people the prospect of making a medical negligence claim was daunting! As previously alluded to my claim was extremely protracted and multi faceted. Fletchers made the claim process easy and stress free, my dedicated claim handler (Molly) was absolutely superb!!
I honestly can not praise Fletchers Solicitors enough and I would highly recommend them to anyone who is seeking legal advice and or assistance!
The outcome of my claim exceeded my expectations and I am grateful to all at Fletchers who assisted in bringing my claim to a successful conclusion!
March 16, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi David
Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that your experience with Fletchers exceeded your expectations!
We understand how daunting the process can feel, and it's great to hear that you felt supported and reassured throughout.
We’ve requested some further details from you via Trustpilot so we can ensure your feedback is passed on to the right team.
We’re incredibly pleased that the outcome was successful and went beyond what you hoped for. Thank you for placing your trust in us, and for recommending our services so highly.
If you ever need any further advice or assistance in the future, we’re always here to help.
We wish you all the best for the future!
Samantha
Good communication
I was kept well informed during the insurance claim process and queries were answered promptly
March 4, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi Paul
Thank you for your feedback. We’re really pleased to hear that communication was good throughout your claim and that you felt well‑informed throughout. It’s great to know your queries were answered promptly too.
We appreciate you taking the time to share your experience, and we wish you all the best.
Samantha
Overcharges customers, and exploits their workers.
(!) Fletchers Solicitors has a company within their umbrella called Medical Law Services - and if you request work from Fletchers it will go through MLS where they find every opportunity to charge the customer more despite no additional difference in speed or outcome of the case.
In addition, you will see that Medical Law Services are always hiring on Indeed, and have done consistently for the past two years - they are not recruiting more, but instead replacing burned out workers due to the exceptional turnover rate of staff.
Do not support the terrible management within MLS that take advantage of their customers and employees - Literally ask any Ex-employee.
January 1, 2026
Unprompted review
Reply from Fletchers Solicitors - Fletchers Southport
Hi there
Thank you for taking the time to share your concerns. We’re sorry to hear how you feel about your experience, and we understand how upsetting it can be when you believe a service has not met your expectations. We want everyone who interacts with us - clients and colleagues - to feel respected, supported, and treated fairly.
We also want to reassure you that any work carried out by Medical Law Services (MLS) or Fletchers Solicitors is regulated and must follow strict industry and legal standards. Fees cannot be added without justification, and any charges must be clearly explained and agreed with clients in advance.
We have passed your comments onto the relevant team but at this stage, we’re unable to identify your case or any specific details from the information provided. We have therefore requested additional details via Trustpilot to look into your concerns properly. If you feel able to share more information, we would really welcome the opportunity to understand your experience fully and address it through the appropriate channels.
Best wishes
Samantha
I highly recommend Akbar at Fletcher…
I highly recommend Akbar at Fletcher Solicitors. After my case spent three years with different firms, he took it over and successfully resolved the matter. His service was honest, professional, and incredibly effective.
March 12, 2026
Reply from Fletchers Solicitors - Fletchers Southport
Hi Justin
Thank you for your wonderful feedback. We’re really pleased to hear that Akbar was able to take over your case and bring it to a successful resolution. He will be delighted to know how much you appreciated his support.
Thank you again for your recommendation. We’re always here if you need anything in the future.
We wish you all the best!
Samantha
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