Flexspace Reviews 98

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making interactions pleasant and supportive. The facilities are frequently highlighted as clean, modern, and well-maintained, providing an excellent environment for businesses. Many people appreciate the ideal locations and ample, well-maintained parking, which adds to the convenience and accessibility. The service provided is often described as exceptional, with consumers noting the efficiency, smooth processes, and overall ease of their experience. However, some customers also noted significant issues with management, which led to unresolved problems and a lack of support. There were also concerns about hidden costs and unexpected rent increases, with initial affordable prices becoming expensive over time, and problems with unreliable broadband and building access.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers highlighting their helpfulness, approachability, and... See more

Location

People report positive experiences with location, often describing it as a great place to bring clients and a... See more

Facilities

Customers had positive experiences with facilities, often describing the spaces as lovely, clean, modern, and... See more

Service

Reviewers mention positive feedback about service, often highlighting exceptional support and professionalism... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the fees fantastic and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have found our dealings with flexspace to be brilliant. Gary the site manger has been super from initial contact to site meetings and sign up. Everything was explained so we understood terms and co... See more

Company replied

Rated 5 out of 5 stars

We are an accountancy company called Bensiri Consultancy and we have occupied 3 of the offices in Newton Aycliffe for around 7 years and find the company professional and a delight to work with. A... See more

Company replied

Rated 5 out of 5 stars

Really enjoy renting with Flexspace. We are with Leah & Danny at the Deeside branch and they have always been helpful & supportive and made the whole process easy. We have several workshop units & an... See more

Company replied

Rated 5 out of 5 stars

I spotted this lovely modern office complex after I scoured the area looking for some office space. I rang the number and arranged a viewing of the available offices and units. The complex manager Ali... See more

Company replied


Company details

  1. Property Management Company

Information provided by various external sources

Choose Flexspace for flexible offices, workshops, industrial, warehouse and storage units across the UK. Grow your business with our help.


Contact info

4.2

Great

TrustScore 4 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent Centre Manager

The Centre Manager was excellent at resolving any small issues quickly. The room was ready and prepared for our arrival, making our move in hassle-free.

April 24, 2026
Unprompted review
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Reply from Flexspace

Thank you for your kind words, we really appreciate you taking the time to share your experience. I’ll be sure to pass your comments on to our Centre Manager, who will be pleased to hear your feedback.

Rated 1 out of 5 stars

Avoid!!

Avoid at all costs. They add unexplained exit charges, the “restoration fee” isn’t evidenced, and you won’t get your deposit back. If I could put zero stars, I would. It’s actually a joke.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

After three years at Flexspace

After three years at Flexspace, we're moving on - and I couldn't leave without saying how much this place has meant to us.

When we first moved in back in 2023, it was our very first proper home as a company. We were still finding our feet, and Flexspace gave us the stability and support we needed to grow. It's hard to overstate how much that mattered in those early days.

The space itself is genuinely lovely - on summer mornings I'd walk to the office and it felt like a proper reset before the day began. In the middle of building a company (which usually meant 12+ hour days at home), having somewhere that felt like a real retreat made a huge difference to my wellbeing and focus.

We're leaving because the business has grown beyond what we ever imagined when we started, and we're relocating our HQ to Edinburgh for the next phase of expansion. It's an exciting step, but it comes with real sadness at leaving Flexspace behind.

A special shoutout to Kim and the team - you made it more than just an office space. Thank you for everything. We'd recommend Flexspace to any business, whether you're just starting out or well on your way.

March 31, 2026
Unprompted review
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Reply from Flexspace

Thank you so much for taking the time to share such a thoughtful review it genuinely means a lot.

It’s been a real pleasure having you with us over the past three years, and even more so watching your business grow from those early days into what it is today. Knowing that Flexspace could play a small part in that journey is exactly what we aim for, so your words really resonate.

Kim and the team will be delighted to see your "shoutout", you’ll be truly missed around the centre, you’ve been a valued part of the Flexspace community.

Wishing you all the very best for this exciting next chapter in Edinburgh, we’ve no doubt you’ll continue to go from strength to strength.

Rated 5 out of 5 stars

The office that we rent at flex base…

The office that we rent at flex base Newton acliff is great value. The team on site look after us at all times they are friendly and helpful. They keep on top of the facilities. I find it's a great place to bring clients for meetings.

March 19, 2026
Unprompted review
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Reply from Flexspace

Thank you Patrick for your positive review, it's good to hear that the team are looking after you, we'll pass on your kind words.

Rated 5 out of 5 stars

Great clean well run warehouse space

Great clean well run warehouse space that’s really helped our business grow. The one small issue we had was resolved within days. Jacqui and her team have been fantastic, highly recommend.

March 11, 2026
Unprompted review
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Reply from Flexspace

Thank you Jodie for your lovely comments, it's good to hear that the team managed to resolve the issue, we'll pass on your kind words.

Rated 5 out of 5 stars

Northampton Flexspace

We have had offices now at Northampton Flexspace for 7 years
We have always had exceptional service especially from Jacqui who always goes the extra mile to ensure we are all well looked after.
I would have no reservation in recommending Flexspace Northampton to my Friends.

March 6, 2026
Unprompted review
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Reply from Flexspace

Thank you Marie for your positive review and recommendation, we'll pass on your lovely comments onto Jacqui.

Rated 5 out of 5 stars

For the money it's a great service

For the money it's a great service - I've been in other managed offices in Northamptonshire, and this one is the best of all for price and facilities.

March 9, 2026
Unprompted review
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Reply from Flexspace

Thank you Andrew for such a positive review, it's much appreciated.

Rated 5 out of 5 stars

Excellent business facilities and great service

We have been customers of FlexSpace for 3 years and our experience has always been top notch - we are at the Ellesmere Port location. The buildings and site are well-maintained, with regular maintenance of the common areas taking place (e.g. gardening, general upkeep). The management team always reply very quickly to any correspondence and have always been incredibly friendly, helpful and approachable. There is plenty of parking, even at busy times. Overall the facility at FlexSpace represents good value for money and has enabled our business to grow our day-to-day operations.

January 16, 2026
Unprompted review
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Reply from Flexspace

Thank you Marsden & Whittle for your lovely review, we are please that your tenure at Flexspace Ellesmere Port has been a positive one.

Rated 5 out of 5 stars

Always have good communication with Ali…

Always have good communication with Ali (manager) Flexispace. Unit has regular inspections and we are able to raise any issues due to our good relationship with all staff.

January 12, 2026
Unprompted review
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Reply from Flexspace

Thank you Paul for your review, much appreciated.

Rated 5 out of 5 stars

FLEXSPACE OFFICE INCUBATION CENTRE NEWTON AYCLIFFE

We moved into a new homes and looked around for office units to rent but as we were already with flex space North Shields we thought we would have a look at the incubation centre.
we absolutely love having an office in this building, we switch off at night knowing our office is safe, the fees are fantastic to what's around. heating is in with costs so no unexpected bills.
since moving in other office staff talk to us and everyone is so friendly. The site manager Ali Bradley is very good, attentive to our needs and is always available if we have any queries. The kitchen and wc areas are extremely clean and tidy. we all respect the space available. I can honestly say its a brilliant place to work in for our buisness.
Jackie Lamb Decorating Limited

December 17, 2025
Unprompted review
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Reply from Flexspace

Thank you Jackie for taking the time to write us such a wonderful review, it's much appreciated.

Rated 5 out of 5 stars

Flexspace Shrewsbury

We have been here for almost 4 years. The building is easy to get to, located on the edge of the town, with lots of car parking provided. The building is clean, well maintained and our Office is spacious. The Site Manager Joanne is very helpful and approachable.

December 16, 2025
Unprompted review
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Reply from Flexspace

Thank you for your lovely review, MC. We’re delighted to hear your experience at Flexspace Shrewsbury has been so positive, and it’s great to know Joanne has been so helpful.

Rated 5 out of 5 stars

Great site & facility

My company Flint Subsea have been a tenant at the Flexspace Ellesmere Port centre since 2022. The service that we receive is great. It was easy to move in and the facility is just great. The site is well maintained and tidy.

I would definitely recommend.

December 15, 2025
Unprompted review
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Reply from Flexspace

Thank you Gareth for your review and recommendation. We're pleased to hear that your experience at Flexspace Ellesmere Port has been a positive one.

Rated 5 out of 5 stars

Great secure unit - perfect for my therapy practice

I’ve been renting my unit on a 12 month agreement and it’s been excellent. The CCTV coverage, good security lighting, and ample car parking all help the space feel very safe and convenient, especially for evening appointments. My clients consistently comment on how comfortable and welcoming it is. A really reliable, secure place to work which I highly recommend.

December 10, 2025
Unprompted review
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Reply from Flexspace

Thank you Understanding Therapy for taking the time to lave us a wonderful review and recommendation. We appreciate your feedback.

Rated 5 out of 5 stars

I have just hit my two year anniversary…

I have just hit my two year anniversary at the Newton Aycliffe Flexspace site and I am so glad I made the move. The building has such a positive feel to it and it genuinely makes a difference to how the working day flows.

The office space is bright and modern with great natural light, the broadband is lightning fast which is essential for what I do, and the kitchen facilities are spot on. Add in really easy parking and a great location and it just works.

From the very start everything was simple and well organised thanks to Ali and Colin who were fantastic throughout the move in process. Even two years on they are always helpful and approachable.

There is also a great community vibe here. The communal areas make it easy to connect with other businesses and everyone I have met has been friendly and welcoming.

Two years in and I would still make the same choice without hesitation. I would absolutely recommend Newton Aycliffe Flexspace to anyone looking for a high quality, flexible workspace with a great atmosphere.

December 10, 2025
Unprompted review
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Reply from Flexspace

Thank you Phil for your review and recommendation. It’s great to hear that your experience at Flexspace Newton Aycliffe has been so positive and that Ali and Colin, have been on hand to assist you every step of the way.

Rated 5 out of 5 stars

Can not praise Gary enough got me moved…

Can not praise Gary enough got me moved into the unit very quickly and smoothly from start to finish, Thanks Gary

December 10, 2025
Unprompted review
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Reply from Flexspace

Thank you Sam for taking the time to post a review, we appreciate your feedback, it's great to hear that Gary has been a help!

Rated 5 out of 5 stars

We love our flexspace premises (and so…

We love our flexspace premises (and so do our customers)
Gemma (site manager Blackpool) has been helpful friendly and professional right from the start of our enquiry and throughout
A unit was the perfect solution for our massage and wellbeing business

December 10, 2025
Unprompted review
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Reply from Flexspace

Thank you Serenity for taking the time to leave us such a great review, it's much appreciated. And we're pleased to hear that Gemma and our team have been with you along the way.

Rated 5 out of 5 stars

We’ve been based at Flexispace…

We’ve been based at Flexispace Blackpool for the past 12 months and it’s been a fantastic experience. Gemma is always so helpful, friendly, and quick to sort anything we need. The unit is exactly right for our business and very well maintained. Highly recommended!

December 9, 2025
Unprompted review
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Reply from Flexspace

Thank you Chris for sharing your feedback and your recommendation. It’s great to hear that your experience at Flexspace Blackpool has been so positive and that Gemma and the team have been on hand to assist you every step of the way.

Rated 5 out of 5 stars

Clean Space & Prompt Service

I've been really happy with Flexspace. Leah, the manager at Deeside, handles matters promptly and makes everything super easy, so i can focus on growing my business.

December 9, 2025
Unprompted review
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Reply from Flexspace

Thank you Jon for a brilliant review and the feedback about Ali and the team at Newton Aycliffe - it’s great to know that it has been a positive experience.

Rated 5 out of 5 stars

Flexspace Newton Aycliffe

Been renting an office in Newton Aycliffe Flexspace for 2 years . Clean and tidy with great services. Everything you could ask for.

Would highly recommend them

December 9, 2025
Unprompted review
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Reply from Flexspace

Thank you Stuart for taking the time to leave such a positive review and your recommendation, it is very much appreciated.

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