Flight Centre UK - Flight Centre Monument Reviews 

117
TrustScore 5 out of 5

4.9

Eastcheap 2, EC3M 1AE London, England, GB


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Rated 5 out of 5 stars

Just booked our bucket list trip with Saleha who made the whole experience seamless and enjoyable, despite many questions and changes. Would thoroughly recommend, as I would the Flight Centre who I've... See more

Company replied

Rated 5 out of 5 stars

I have just booked a road trip holiday in the Canadian Rockies. It first seemed like it would be too much hassle & too expensive to organise, but Saleha Begum at FlightCentre has been absolutely amazi... See more

Company replied

Rated 5 out of 5 stars

We'd used Flight Centre previously for flights, this was the first time we'd used them for creating a full trip. We'd already planned and costed the trip through the Canadian Rockies and onto Alaska -... See more

Company replied

Rated 5 out of 5 stars

To Dear Saleha Begum, I had the most Awesome time ever, thank you ever so much for your kind, caring, support and patience, I am extremely grateful for your professionalism and customer care before... See more

Company replied


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Flights Search Site
  4. Hotel
  5. Recreation Center
  6. Tour Operator

About Flight Centre UK - Flight Centre Monument

Written by the company

Flight Centre UK

Written by the company

Your centre for travel!
Flight Centre offers a complete range of holidays including tailor-made Journeys, beach and city Escapes, adventure tours and multi-stop travel, as well as the widest choice of airfares – all at great value for money. Speak to one of our Experts on 0808 239 2411.

Contact info

  • Eastcheap 2, EC3M 1AE, London, England, United Kingdom

  • 08082960415

4.9

Excellent

TrustScore 5 out of 5

117 reviews

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4.9

All reviews

(117)

1,318 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks a million

Helpful, friendly and knowledgeable, Imogen was unfazed by the complexities of my trip and guided me to the best options. Thanks a million

July 30, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

Hi David, thanks so much for sharing this fantastic review for Imogen! We love to hear how her knowledge made your complex booking easy for you 😀

Rated 5 out of 5 stars

Excellent help for the best flight at the best price simply with no fuss

I was lucky enough to get a call back from Saleha. Saleha was brilliant because she listened to exactly what I wanted and went through numerous options to find me the best one.
Her service style was friendly, capable, and thorough and I would definitely recommend asking her to help anyone to find the best flight at the best price simply and without fuss or misunderstanding . Thank you so much Saleha!

July 29, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

Hello Sarah, thank you for dedicating time to write such a wonderful review about Saleha! We really appreciate hearing about her friendliness and expertise!

Rated 5 out of 5 stars

Professional service

Imogen was clear and concise with her options. Needed to get to Aus quickly for a funeral and she handled the situation with care. Highly recommend her and colleagues.

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Flight bookings

I needed information and assistance in making a flight booking to Canada. Liz Hansell, The Flight Centre, was extremely helpful with everything. Making all the bookings, seat selections and flight arrangements for me. I could not have done it all without her very professional assistance. Perfect service. Would recommend Flight Centre every time.

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Jamie at flight centre 👌

Fantastic experience booking my round the world trip with Jamie at flight centre. He found my rather unique trip round the world in less than 15 minutes and was very helpful and friendly. Sent me all the information and it was all done within half an hour. Highly recommend flight centre. Great experience everytime.

June 19, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

We’re so pleased to see this awesome review for Jamie and hearing his expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing, Jon!

Rated 5 out of 5 stars

Professional and personal experience provided

I always book through Flight Centre as they always are so professional and provide a personal touch that is bespoke to each person. Saleha was no exception and her passion for travel shone through and helped guide be to booking an exciting trip.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

The agent I dealt with was very good

The agent I dealt, Saleha Begum, with was very good, happy to answer all, and there was a lot, of my questions before I booked.
She helped me deal with a payment issue that occurred.
Wasn’t pushy and waited until I was ready to book, even finding me a cheaper flight that originally sent to me.
Very happy with the service

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best Rep Saleha Begum

We have not yet under taken our journey to NZ. However, we have been dealing with Saleha Begum. We have found her excellent in every respect. She is polite, extremely helpful and very quick responding in any contact we have made.

June 12, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

We love to see this fantastic review for Saleha, and how she was professional and helpful throughout your booking! Thanks for sharing Darina🙂

Rated 5 out of 5 stars

Thank you Carol Parra @Flight Centre

We had planned to take a city-break from the UK to Palma, but for family-reasons had to cancel and fly back to our family in Australia.

Carol (Parra) organised our flights, a brief stay on the way over in Singapore with a brilliant food tour, airport collection and drop off! She really listened carefully to what we liked and what we felt we needed from this trip, and she made a stressful trip so much less stressful. THANK YOU!

She booked us the most amazing hotel (the Oasia Downtown) - again because she listened to the sorts of things we liked and had knowledge that we didn't have about places that might meet those requirements. It sounds a bit grand to say Carol will on speed dial for all further bookings, but next we are flying home, we will definitely book with a stay-on-the-way and she will see what other amazing options she can come up with.

April 11, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

Thanks so much for this fantastic feedback, we love to see how Carol has taken such great care of your trip to take the stress of this situation for you!

Rated 5 out of 5 stars

Jamie was amazing from the start he got…

Jamie was amazing from the start he got up out of his chair and gave us a warm welcome at this point we knew we would be booking 5 star for first impressions. He quickly gave a use a few options we liked and with his knowledge of our destination gave us some good tips found us a good hotel by the airport as well

June 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience! Feels very personal, amazing support.

This is the second time I have booked with Flight Centre. We went on our first trip in February 2025 a special trip to celebrate a 50th birthday, Becky the lady who dealt with us was very knowledgeable and patient in helping make every detail perfect, we travelled and stayed at 4 different counties. Singapore, Bali, Aus and Dubai. The trip had been planned 9 months ahead. However once in Sydney Cyclone Alfred decided to visit and we were unable to continue travelling on our original itinerary, however after 48hrs we had a new itinerary and hotels travelling South. WOW this was an amazing adventure that we had not planned and everything was seamless. The benefits for us booking this trip with Flight Centre was we didn’t have the worry or stress they took care of everything and kept in constant contact. They really do care about their clients and it showed. We have booked to travel to Vietnam in 2026 and I already know I won’t have to worry should there be any last minute hiccups. This allows us to concentrate on making our happy memories. On both occasions I have been able to say what type of accommodation we would like and when I’m looking to travel and they have provided us with great itineraries that we have tweak together. Thank you flight centre for taking care of us but most of all thank you to Becky McNutt you are the best!

February 17, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

We’re so pleased to see this awesome review for Becky and hearing her expertise and experience truly shone through in taking excellent care of your travels. Thanks for sharing, Nicola!

Rated 5 out of 5 stars

Jamie was a star

Jamie was a star. Very easy to communicate with, efficient and friendly and very professional.

He attended to all our needs in a timely manner and dealt with our queries with knowledge skill and expertise.

Thank you so much for all your iind service.

June 4, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

Hi Scott, thanks so much for sharing this wonderful review for Jamie! We love to hear how her professional manner made your booking process seamless and enjoyable 😀

Rated 5 out of 5 stars

Nothing is too much trouble.

I had to book flights to Sydney to get home for a family event. I had an idea of airline, route and class to travel. I ended up going in more class than I planned to, Jamie Burke was awesome, he helped so much in getting great prices and making sure it was all secured, took the stress right out of it. Top guy!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Perfection from the first contact

First time we have made contact with this company, and what a pleasant surprise. We were merely testing the water in relation to the trip of a lifetime, and the detailed information supplied by Josie Gough was incredible and made our decision very easy.
We cannot recommend the services of Josie and Flight Centre UK highly enough. It certainly will not be the last time we use them.

May 23, 2025
Unprompted review
Flight Centre UK - Flight Centre Monument logo

Reply from Flight Centre UK - Flight Centre Monument

We love to see this awesome review for Josie, and how she used her expertise and experience to take such great care of your travels! Thanks for sharing, Andrew!

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