Flight Centre UK - Flight Centre Monument Reviews 

Jamie Bawn was a massive help in helping us with our trip to Australia. Very professional, understood our needs, and super responsive to my queries. He gave us options to choose from and ultimately secured a fantastic price that we never would have found without his help.

The agent I spoke to was so helpful, friendly and professional and was able to help me find a great deal for my holiday. Knowledgeable and experienced and I would say a really great service which I will recommend to anyone I know who might need to book a flight.

Great experience today with Imogen Kerr.
She was very helpful, efficient and professional.
All our queries were answered and gave us advice about each step of our multicentre holiday to Vietnam.
Would definately consult with her again for our future long haul trips

I've been using Jo Mackenzie to help us plan our last few trips and have just used her again to book our next trip. She is incredibly helpful & she goes above and beyond to help tailor a perfect trip for us. Her communication is great and I will always come to her for any holiday requirements. I would not hesitate to recommend her, she is brilliant. Thank you as always Jo

Imogen A has been very helpful and found me a great deal on flights to Australia. My partner had been searching for months to find flights. Customer service was second to none, responded quickly and replied when agreed to. I would highly recommend lmogen A and will contact her again. Thank you very much 😊

Imogen is already a trusted agent as she helped organise our trip to Australia in Oct 24.
This year she has helped with our flights to Tokyo, saving us over £1500 on them.

Jamie has been wonderful and found me a great deal. Quick to response, reply and follow up. I would highly recommend him and use again! Thank you Jamie.

Jamie was fantastic at solving our travel arrangement back to Tampa Florida you are definitely

We have never used a travel agency before - prefer to find our own deals and adventures - BUT that was before we discovered Imogen at Monument Flight Centre!

Imogen has helped us with 2 big trips over the last few months - the ever patient Imogen will take our wish list, find flights that are better priced and more convenient at an amazing turn around time.
Super responsive, hugely collaborative and I cannot recommend highly enough.

If you are planning a trip to the part of the world you haven’t been to before, engage with Monument Flight Centre!

The representative Carol was extremely helpful, listened to what we were trying to put together in terms of flights our flexibility and need to obtain a competitive price, and within 48hrs we were able to agree an option that met our needs.
Our only disappointment was that Japan Airlines working conjunction with Finnair and whist we were able to book our seats on Japan Airline flights, Finnair required additional payments if you wanted to book your seats, even in Premium Economy
This however was outside the control of the representative

I dealt with Imogen Altman who was incredibly quick and efficient, saving me hours of work for a complicated six flight trip and I know saved me a load of money.

Imogen was great help in making my dream trip around the world a reality

Thx Imogen 🤙❤️

My travel agent found the ideal flight for me and my husband. She reassured me that I would not incur extra costs when I arrive at the airport. I was also reassured that I would have enough time to board the connecting flight.

Really rate the Flight Centre - great to have peace of mind for long-haul travel; have gotten me and my family out of some close calls before (getting out of NZ before lockdown borders shut, a last-minute cancelled flight in Peru etc). Imogen very helpful and efficient!

I don't normally namecheck individual employees when reviewing companies which have given exceptional service since Trustpilot discourages the practice, but as others have done so here I'll break the habit and say what a superb job Greg at Eastcheap did in arranging flights, hotel accommodation and motorhome hire for our trip to NZ and Australia. The lengths he went to to get to know us and pitch each of the various elements of the tour at exactly the correct level was incredibly impressive. Can't wait for our next adventure ! Neil & Ann