We visited Funniture Village in Hove on Bank Holiday Monday to purchase a new table and chairs. Would like to say a Big thank you to Sam Crocket for making the whole experience so easy. He was so help... See more
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Review summary
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The customer service here is top class. Would highly recommend shopping here. Very friendly and helpful staff. Special shoutout to Crina who sold us our sofa set. She made us feel comfortable and real... See more
David &Jake delivered our furniture today and provided excellent friendly and polite service. Brought it all in the room, assembled it and took away boxes and other wrapping materials. Provided advice... See more
I wanted to leave a 5-star review for Dinesh at Furniture Village, Old Trafford. My family and I were looking for 1 sofa set and a dining table. Dinesh took the time to understand what we needed, s... See more
4.8
Excellent
237K reviews
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Delivery service was excellent
Delivery service was excellent. They arrived on time, very pleasant and introduced themselves. They explained everything thoroughly. They unpacked my order and placed in the correct room. They covered the flooring before entering my home
September 12, 2026
Unprompted review
Excellent delivery service
September 14, 2026
Had a v good experience at Furniture…
Had a v good experience at Furniture Village, sales lady ( Cindy) helpful without being intrusive till we asked for her advice.
September 14, 2026
I would like to give some excellent…
I would like to give some excellent feedback to Selma at Furniture Village.
Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went above and beyond to help us find exactly what we were looking for. She listened carefully to what we needed, gave us great advice, and made the whole experience easy and enjoyable.
Selma is a true professional and a real asset to Furniture Village. Her friendly attitude and excellent customer service made a big difference to us despite my wife was a bit dificulte.
Thank you, Selma, for all your help. We really appreciate it and would definitely recommend her to anyone visiting Furniture Village.
August 29, 2026
Unprompted review
Sofa issues
Phoned in Furniture Village customer services regarding issues with sofas. Khadija was very helpful and professional in arranging a call out for the engineer to investigate the issue
September 14, 2026
Unprompted review
Very refreshing experience
Very refreshing experience. Felt like a valued customer although on the day didn’t purchase anything. Staff were, friendly, knowledgeable and no pressure at any point. Barry was so helpful on mattress choice. Thank you!
September 13, 2026
Unprompted review
Sam was brilliant
Sam was brilliant, she helped us choose the right Sofa for our family. That was the quickest sofa purchase ever and thanks to Sam.
September 14, 2026
Unprompted review
Did not get pressured when we came in…
Did not get pressured when we came in store and when we wanted advice sales staff gave us the advice
September 14, 2026
Cathy was very helpful
Cathy was very helpful.
Explained well and gave excellent advice
September 14, 2026
Unprompted review
Large showroom
Large showroom, allowing a good selection of three piece suites. The salesman David, was extremely knowledgeable, professional and helpful. In fact, it became an enjoyable, successful visit. I would certainly recommend Furniture Village to anyone,
September 14, 2026
Excellent efficient and friendly…
Excellent efficient and friendly delivery today from Mickel and Kalman.
September 14, 2026
Unprompted review
Great customer care
We went in to purchase a mattress and Andy was very helpful explaining everything we needed to know to make the right purchase for us. Thank you Andy
September 14, 2026
Great service
Jon and Brian were brilliant on delivery and even corrected an error from a previous sofa delivered.
I love everything about my sofa, features are perfect for my lifestyle. Process of buying was easy and simple from start to finish- the female saleswoman (I think her name was Amy?) was really helpful and knowledgeable in particular.
September 14, 2026
Garth served us
Garth served us. We was very thorough and answers all
Our questions
September 14, 2026
Excellent service provided by Dinesh
Excellent service provided by Dinesh. He helped us make right selections. He spent hours with us showing different beds, mattress, wardrobes & dinning table. All products are very high quality & value for money. Furniture village is highly recommended.
September 14, 2026
Unprompted review
Good quality dining chairs.
Good quality dining chairs at a good price with quick delivery. Ordered online as when we were looking at the dining chairs in store no one seemed bothered to serve us. Delivery service excellent keeping us updated on a delivery slot and when they were 15 minutes away from our address.
September 11, 2026
Unprompted review
I have recently bought a very expensive…
I have recently bought a very expensive sofa and new wardrobes around the £6000 mark and found the service second to none and recently bought a new rug to go with our sofa when it arrives
September 13, 2026
Great customer service thanks so much
Great customer service thanks so much, very helpful, thanks Billy
September 14, 2026
Unprompted review
Absolutely fantastic service from…
Absolutely fantastic service from Mickel and Kalman today. They were both incredibly polite, friendly and professional from start to finish.
They kept us well informed before the delivery, took great care when bringing the sofa into our home and did an excellent job putting everything together. Once it was fitted, they took the time to explain everything clearly and made sure we were completely happy before leaving.
The whole experience was smooth, efficient and completely stress-free. Mickel and Kalman are a real credit to the company and provided exactly the level of service you hope for when having new furniture delivered.
Couldn’t have asked for better service — a very well-deserved 5 stars. Thank you both!
September 14, 2026
Unprompted review
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