Gardenfurniture4u Reviews 

233
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fabulous customer service from Charlie who called me back on a Sunday to discuss my query which I had messaged the previous evening, provide product advice and help me to finalise the order. Was delig... See more

Rated 5 out of 5 stars

Couldn't fault the product, price or service. We ordered outdoor garden furniture (after returning a set from another supplier that was poor quality). We were lucky to secure some limited stock. Charl... See more

Rated 5 out of 5 stars

outstanding customer service from Charlie he is very professional wish their is many of him around friendly, quick. I did call other companies before i called and have been informed that the items i... See more

Rated 5 out of 5 stars

We waited quite a while for our rattan garden furniture to arrive and were expecting for the price to have risen due to the increased shipping costs. GF4U honoured the original price quoted and also d... See more

Company details

  1. Furniture Store

Information provided by various external sources

GardenFurniture4u supply a huge range of garden furniture including Wooden Garden Furniture, Metal Garden Furniture, Rattan Garden Furniture and Bistro Sets, benches, sun loungers, hammocks, patio heaters and barbecues. GardenFurniture4u pride ourselves on our dedication and commitment to supply quality garden furniture at superb prices and to your total satisfaction. We are one of the leading suppliers of garden furniture within the UK. Quality garden furniture and patio furniture from GardenFurniture4U in the UK. Luxury teak garden furniture and hardwood outdoor garden furniture - shop online for fast delivery in the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

233 reviews

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4.9

All reviews

(233)

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Charlie was really helpful and friendly, he made the ordering process so easy. I have just received my garden table and chairs and absolutely love them. I cannot wait for my sofa and armchairs to arrive now!
Thank you.

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Cannot recommend highly enough

Cannot recommend highly enough. From our initial tentative call not knowing what we wanted, Charlie patiently guided us through what was available, suitable for our needs etc., and the ordering and delivery process were seamless. We have now taken delivery of our beautiful garden set and could not be happier. From start to finish this was a pleasant experience, enhanced by Charlies expertise and very pleasant manner, and excellent customer service attitude.

July 3, 2020
Unprompted review
Rated 5 out of 5 stars

An excellent approach to customer care!

In this day and age it is so nice to receive such wonderful customer service. I spoke with Charlie the owner who was extremely helpful. I wanted to order an item that was available for sometime during the Scottish Summer...... that means in the coming month. Charlie kindly offered items that were in stock and available in line with my initial request. I’m looking forward to receiving the items in just over two weeks time to enjoy any good weather we get.
An excellent approach to customer care!

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Recently bought a table and chair set from gardenfurniture4u. Despite all the current restrictions the buying process was made easy for us with Charlie being especially helpful. The furniture arrived when we were told it would, and although there were a couple of small issues (delivery company not seller), one phone call back to the office saw these rectified with no problems. Can't recommend these guys highly enough.

June 26, 2020
Unprompted review
Rated 5 out of 5 stars

Charlie the professional

Charlie was very patient with me as I’ve not done this before
He was very helpful and spent over 10 minutes on the phone giving me all the help I needed.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Great Customer Service & Products

We bought an Alexander Rose Roble Swing seat 4 years ago. Great service at the time. The seat is extremely comfortable and with a little bit of work (cleaning and re-sealing) at the start of this year, it looks like new. We have just gone back to purchase an AR Companion set. Charlie, who we dealt with 4 years ago, is still there and was very helpful again.

June 25, 2020
Unprompted review
Rated 5 out of 5 stars

Happy customer

Friendly, professional, efficient and affordable. Dealing with Charlie at GF4U was a pleasure. Garden table and chairs good quality and the free weather protective cover was also very good quality. My only gripe was courier that delivered furniture only gave us 30 minutes notice that he was in the area. Fortunately/unfortunately due to Covid there was someone home to take the delivery. That issue was out-with GF4U’s control hence the 5 star rating.

June 22, 2020
Unprompted review
Rated 5 out of 5 stars

First class service

Just ordered garden furniture. The whole process, from discussing requirements to ordering, was dealt with in a friendly and professional manner. Can't wait for goods to arrive. Thanks, Charlie.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

Charlie Is just brilliant, could not have been more helpful, helped me out of a jam after being let down by others. Just fantastically honest & straight forward service. Absolute pleasure doing business with him/company.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Charlie took my order over the phone. He was extremely friendly, helpful and very professional. Excellent service. Very impressed with how quick my order was placed and timeline for delivery. Thank you. Alison

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

After looking on website and choosing a…

After looking on website and choosing a few garden furniture options I gave Charlie a phone. He was extremely helpful re stock availability and delivery timescale. Very polite and courteous, all in all a very pleasant shopping experience.

June 16, 2020
Unprompted review
Rated 5 out of 5 stars

I was very impressed by the service…

I was very impressed by the service received from Charlie. He was very helpful and under the current circumstances made me aware of the options available to me. Easy to deal with and nothing was a problem. Would definitely recommend

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE - WOULD HIGHLY RECOMMEND

Had a great experience in purchasing my "Amazon" Garden Furniture from Charlie. It did take a little longer than expected due to COVID-19 but when furniture arrived I was more than delighted with it. Great service Charlie and was always happy with phone calls and emails which were acted upon immediately. Delivery was by courier and van driver was very polite.

Alex McGuire

June 11, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Had been let down by Wayfair, contacted Charlie asking for a Table and 12 chairs within a week, He ordered and arranged delivery, tracked the order and managed the minor issue of a faulty leg (manufacturer issue) with total professionalism. The product from Alexander Rose was very well made, required minimal assembly and looks like it will last many years.
Would I buy again from this website - Yes
Would I recommend this company - Yes
Would I recommend the product - Yes
Nothing to say other than Thank you for my wife's 50th birthday celebration, you put bums on seats as requested.

Joe W
Lesmahagow

June 11, 2020
Unprompted review

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