Avoid this company at all costs! Have had nothing but trouble with electric gate openers which were supposed to be a superior product. Spent months trying to resolve a mechanical issue, with numerous... See more
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Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package w... See more
Bought and had a sliding gate system installed in 2021. The gate stopped working last week. I found a London engineer who put the fear of god into me about cost. I called Calum instead -... See more
After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent ex... See more
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Company details
Written by the company
We supply gate automation and access control products for swing & sliding gates. Just give us a call and we'll provide you with friendly, honest advice on the most suitable products for your system.
Contact info
BH12 4PE, Poole, United Kingdom
- 01202-717191
- sales@gatemotors.co.uk
- www.gatemotors.co.uk
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Good all round professional service
Good all round professional service
Quick to respond
Smooth operator.
All the parts I used are well made with good instructions and help.
A quality product range at reasonable prices.
The finished gate ran very smoothly making feel a class job.
Very helpful with the problems
Fitted perfectly came on time thank you
Great service and support
Efficient ordering process and on time…
Efficient ordering process and on time delivery
Brilliant product, Fantastic service
Brilliant product
fantastic customer service
thank you 👍
Certainly didn’t get fobbed off...great service
I needed to know how to pair my new fob with the motherboard on my ageing
Electric gates. My first contact was with Katy....I just didn’t expect that level of knowledge and helpfulness
Katy went to the trouble of finding my exact manual and emailing it over to me.
She also guided me through the basic concept of how to do it.
Saved £s on not having to get an engineer out.
Thank you!
Very prompt response
Good service.
Not a company I would choose to use again
Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package was coming; missed the courier company; and goods didn’t arrive for a further 4 days. Courier company lost the package which didn’t help.
Gate motors were dismissive when I rang to say that this customer service wasn’t good enough.
Not a company I would choose to use again.
Very pleased with the service provided…
Very pleased with the service provided and the quality of the equipment supplied. It has not been powered up yet as we are awaiting an electrical supply at the bottom of the drive, but we don't anticipate any difficulties.
There was only one problem and that was the bracket for the gate post needed welding together and we did not have a welder on site. I presume it was supplied in two parts so that a metal gate post could be fixed to. However when a wooden gate post is used the two parts need welding together and there was no prior warning of this.
Other than that small matter, everything was well described and straight forward. Congratulations!
Helpful on identifying part and quick…
Helpful on identifying part and quick on delivery
Excellent support prior and post sale
Excellent support prior and post sale. Highly recommended
I have not fitted them yet but the…
I have not fitted them yet but the service so far has been very good. I had a lot of help choosing the correct equipment i needed. Just to know they are available is a great help. Cannot wait to get them up and running.
Excellent customer service Impressive…
Excellent customer service Impressive product knowledge Highly recommended
Retirement project driveway gate.
We bought a gate closer for our driveway gate (retirement project) at our home and employed an experienced fitter. As we bought the equipment ourselves we had several queries. The sales office was extremely helpful, patient and very knowledgable. We enjoyed dealing with them.
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