GateMotors.co.uk Reviews 

590
•
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Avoid this company at all costs! Have had nothing but trouble with electric gate openers which were supposed to be a superior product. Spent months trying to resolve a mechanical issue, with numerous... See more

Rated 1 out of 5 stars

Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package w... See more

Rated 5 out of 5 stars

Bought and had a sliding gate system installed in 2021. The gate stopped working last week. I found a London engineer who put the fear of god into me about cost. I called Calum instead -... See more

Rated 2 out of 5 stars

After one week of waiting, my order had not arrived. On phoning, I was told that my original order had not been processed, but that it would be done immediately. Despite my request to have it sent ex... See more

Company replied

Company details

  1. Security Equipment Store
  2. also in
  3. Door Shop

Written by the company

We supply gate automation and access control products for swing & sliding gates. Just give us a call and we'll provide you with friendly, honest advice on the most suitable products for your system.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

590 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(590)

1 review in the last 12 months

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Rated 5 out of 5 stars

Smooth operator.

All the parts I used are well made with good instructions and help.
A quality product range at reasonable prices.
The finished gate ran very smoothly making feel a class job.

February 18, 2021
Rated 5 out of 5 stars

Certainly didn’t get fobbed off...great service

I needed to know how to pair my new fob with the motherboard on my ageing
Electric gates. My first contact was with Katy....I just didn’t expect that level of knowledge and helpfulness
Katy went to the trouble of finding my exact manual and emailing it over to me.
She also guided me through the basic concept of how to do it.
Saved £s on not having to get an engineer out.
Thank you!

December 8, 2020
Rated 1 out of 5 stars

Not a company I would choose to use again

Gate motors send out so many parcels that they have elected not to send texts saying when their chosen courier company will deliver. Therefore, paid for next day delivery; didn’t know that package was coming; missed the courier company; and goods didn’t arrive for a further 4 days. Courier company lost the package which didn’t help.
Gate motors were dismissive when I rang to say that this customer service wasn’t good enough.
Not a company I would choose to use again.

December 4, 2020
Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided and the quality of the equipment supplied. It has not been powered up yet as we are awaiting an electrical supply at the bottom of the drive, but we don't anticipate any difficulties.

There was only one problem and that was the bracket for the gate post needed welding together and we did not have a welder on site. I presume it was supplied in two parts so that a metal gate post could be fixed to. However when a wooden gate post is used the two parts need welding together and there was no prior warning of this.

Other than that small matter, everything was well described and straight forward. Congratulations!

December 4, 2020
Rated 5 out of 5 stars

Retirement project driveway gate.

We bought a gate closer for our driveway gate (retirement project) at our home and employed an experienced fitter. As we bought the equipment ourselves we had several queries. The sales office was extremely helpful, patient and very knowledgable. We enjoyed dealing with them.

November 13, 2020

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