Genting Casinos Retail  Reviews 

Absolute Cowboys
They gave me free spins with my £10 deposit but wouldn't let me withdraw my real money until I'd used my bonus... Which you can't use until you've used your real money. Absolute scam will never use again

DO NOT USE. Vile company, basically thieves. I have money in my account which I wish to withdraw and they won’t let me unless I send in numerous copies of my passport, driving licence, bank statements, etc. Pretty convinced they are trying to steal my identity. AVOID AT ALL COSTS.

IT WAS BAD BEFORE BUT SINCE THE TAKE OVER I WISH I COULD GIVE IT MINUS STARS. LIVE CHAT REPLIES ANYTHING UP TO DAYS LATER. SOMETHING IS NOT RIGHT.

HAD A BONUS WISH SHOWS IN CREDITS WHEN SPINNING AFTER CONVERTED SAYING I WON BUT WHAT I WON WAS NEVER PUT IN MY BALANCE. FUTHER MORE I CAN ACCESS HISTORY TO EVERYTHING BUT SLOTS. WELL I'VE SENT THEM EVIDENCE SO WILL SEE!!

I placed my first bet, then I decided to activate my bonus and I won £1,000. I uploaded all of my documents, received money within a few hours. Then I went on to win another £1,200. Payout can literally happen within minutes. Brilliant site! My new favourite x

Average casino, customer service is helpful tho...

Good site from my experience, got all the info I needed.

Employee Radu thinks r4pe is “surprise sex” shows what kind of establishment and employees are working there. Would report to the police and never step foot here.

Do not bet with this obismal company
They sent me a letter asking me to prove my identity I sent multiple emails to them all relevant docs requested one hurdle after another they then make other stuff please send payslips and what do u do for a job (none of there business ) also front and back of a bank card passport bank statement any more and more then send a letter back you wish to reopen your account you then have to write this yourself as a printed signature is not accepted I think this company is out to STEEL YOUR IDENTITY AVOID AVOID AVOID I HAVE REPORTED THEM TO THE GAMBLING COMMISSION OVER THERE CONDUCT AND ALSO TO GPDR AS I FEEL I AM BEEING SCAMMED BY THEM

ALL I WILL SAY IS ONE WORD OBISMAL

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AVOID AVOID AVOID

What a joke minimum spin not 1 win spin forget about a bonus couldn’t even get a 3 in a row what a joke avoid unless you like throwing money away.

This is not about getting wins every time for me I just like to have a flutter if I win great if I don’t oh well, but I do expect to win my bet back on some spins and have my money last more than 2 mins

All Genting does is take, take, take. Very poor returns, if any at all.

If you want to lose lots of money, very quickly then choose this site.
The only way to genuinely win big with an online casino, is to literally play for several hours at a time. You need to start off with very small bets and gradually increase the bet size. Casino's say that machines are not rigged. Well this is debatable. As soon as you hit the spin button, the outcome has been decided by the server. There is no big reels that actually spin round, what we see are just graphics.
Genting will take a few thousand off you, then restrict your account to a small amount for each month. This is a very clever move by genting, as they pretending to show that they care about the customer, but what they are actually doing is, making it virtually impossible for you to win any money. By genting restricting accounts, it's just basically a license to take money each month. It would be easier to set up a standing order with your bank and just pay genting a fixed fee each month. This would save a lot of time.
If it was possible to give genting a minus zero, star rating then I would have chose that option.

Your casino is genuinely a pile of w@@@k Shame there is no one to complain to that would actually be on our side

Decided to join genting casino online today and was offered a deposit bonus. If I deposited £20 I would be given a extra £30 and 50 free spins on starburst. Having joined other casinos with similar offers in the past I was doubtful I'd win anything.
From the get go, the bonuses where paying massively and I eventually hit my wagering requirements, I ended up withdrawing £730 back to my card which I'll have in a few days time got to say the withdrawal process was one of the quicker ones I've seen in terms of approving them.

Don't join with these online win percentage poor

Dont expect to win millions but do expect a bit of a game. Put £1000 through and had one feature which paid £8! Not exactly fun. Will be giving Genting a wide berth from now on.

I don’t normally write reviews but this site is great. I won the grand pot on night life £2500 it was fantastic. They paid into my bank within days. 10/10 Genting.

This is the best place to work. at Resort World Casino in Monticello, NY. Great employers. great opportunities. I would definitely recommend it.

Had a phone call off a rep about a 100% bonus for the their online casino. I haven’t been on this site for a long time, but thought I would give it ago. I put £40 on and had a total of £80.
As soon as I started playing my account balance started to but up and down for like £70 to £30. nothing to do with with what I was playing. I wAs playing £2 a spin. Anyway played my money turned out the bonus disappeared and when I questioned with customer service about it, I was made out to be a liar.
With any questions I closed my account straight away. Don’t not use this website or fall for their call cons like I did. Use proper online casinos!!

Have been here a few times but my last experience was not pleasant I don’t know what the managers name is but was very rude after I had a situation with a young inexperienced croupier who did not know what he was doing when I asked the pit boss to sort the problem I was treated like a id—-t reception for head office phone number and name of manager which she gave as ray and a phone number of a local takeaway will not be returning.this place at one time was very busy including all the local Chinese who have since left this casino and moved on to Leo’s on the dock road can’t blame them that’s where I’ll be from now on shame on you keep this up and you will all be out of a job .☹️

Gentings Casino Liverpool Queen Square .
What a joke this place is .
Ive been here on several with friends .
I was tolled I was not a member and had to register again after all my friends got in.
The reception was rude and didn’t have time for anybody .
One roulette table open and one Jack blackjack table open only .
Couldn’t get never them.
Had to ask for table to be open and was tolled 20 minutes.
Staff where all none helpful .
I’m a 58 year old gentlemen and was treated like a child .
Won’t be going there again.
Do yourself a favour go somewhere else.
I would like to give them no stars .