James was friendly, helpful and extremely knowledgeable. We tried several local shops to get walking shoes without success and with little to no real help. James was excellent in GoOutdoors, reassurin... See more
Company replied
Location
Switch locationMARKET CROSS 11, LA22 9BT Ambleside, England, GB
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See what reviewers are saying
Excellent knowledge and professionalism. The patience shown by Joe was exceptional, I took 2 hours to choose boots and he never lost interest and was genuinely interested in helping us get the best bo... See more
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I wanted a budget pair of waterproof walking shoes and the guy who served gave excellent advice and was extremely professional and customer focussed. The women’s shoe fitted a little narrowly on me so... See more
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Whilst on our walking holiday in the Lakes my old trusted boots finally gave way! I went to many of the shops in Ambleside but it was Go Outdoors who gave the best service, in particular Sophie. She w... See more
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Company details
About GO Outdoors - Ambleside (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
MARKET CROSS 11, LA22 9BT, Ambleside, England, United Kingdom
4.8
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Rose! Is great!!
Rose!! Thank you. Understood my problem and sorted it out. Great friendly service. Nothing too much trouble.
July 12, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Shop assistants were very helpful and…
Shop assistants were very helpful and friendly and very patient trying on walking boots.
July 6, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Ambleside store
The staff in the Ambleside store were very friendly, efficient and helpful. top stuff.
July 2, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
People in shop at Ambleside very…
People in shop at Ambleside very helpful nice shop
On holiday 5 June 2025
June 9, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great Range and Good Prices
The range of clothing and equipment is excellent and the staff are always friendly, helpful, and willing to provide advice.
May 26, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service
Great products, great prices and great service from really friendly staff.
May 20, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The assistant who served us was very…
The assistant who served us was very knowledgeable and helpful
April 23, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went to your store in Ambleside last…
Went to your store in Ambleside last week brought a small backpack and when we got to the checkout we were surprised to find that to get the price on the ticket you had to join the account
April 23, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rhys was extremely helpful and friendly.
April 26, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Looking for new wet boots
Went looking for a pair of wet boots and found exactly what I needed. The staff were very helpful and friendly.
April 17, 2025
Reply from GO Outdoors - Ambleside (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Staff in Ambleside store were very…
Staff in Ambleside store were very helpful when purchasing a pair of walking shoes
April 9, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Really comfortable quality inflatable bed at great price
I was preparing a spare room for Norwegian friends visiting and needed a double bed-inflatable as the room is too small for a permanent ouble bed.
I explained to the attentive member of staff in Ambleside who recommended the one I bought. Great price and easy to inflate/deflate.I slept on it that evening for a trial before making the bed up for my friends .
They said it was really comfortable and I verify that. Really pleased with the service and product.
Thankyou so much.Gwenda
April 2, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience
The shop (Ambleside) was well laid out easy to find items staff where very helpful opened a changing room for me to try some shorts on .
I bought the shorts (good price) and will definitely return in the future.
March 24, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good customer service
Good, friendly service. Nothing was too much trouble. Also got a great deal on my walking shoes.
March 21, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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