Joe was a very knowledgeable, competent and experienced asset to the company. He guided me effortlessly to 1 of the best fitting and comfortable hiking boots ever. He took the time to understand my ne... See more
Company replied
Location
Switch locationMARKET CROSS 11, LA22 9BT Ambleside, England, GB
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Great experience getting new walking shoes, rhys upstairs had a great knowledge of their stock, managed to find something that worked for me really well. Even went as far as to take a pair of shoes of... See more
Company replied
Thanks Joe and Sophie for being friendly and helpful and even spotting my Blue light card enabling me to get an additional discount. Well done!
Company replied
Good service from James In footwear who was more than happy to help out with trying multiple pairs of boots, even providing thick walking socks as the ones I had on were pretty thin. Joe on the pay... See more
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Company details
About GO Outdoors - Ambleside (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
MARKET CROSS 11, LA22 9BT, Ambleside, England, United Kingdom
4.8
Excellent
116 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great Range and Good Prices
The range of clothing and equipment is excellent and the staff are always friendly, helpful, and willing to provide advice.
May 26, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great service
Great products, great prices and great service from really friendly staff.
May 20, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The assistant who served us was very…
The assistant who served us was very knowledgeable and helpful
April 23, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went to your store in Ambleside last…
Went to your store in Ambleside last week brought a small backpack and when we got to the checkout we were surprised to find that to get the price on the ticket you had to join the account
April 23, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Rhys was extremely helpful and friendly.
April 26, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Looking for new wet boots
Went looking for a pair of wet boots and found exactly what I needed. The staff were very helpful and friendly.
April 17, 2025
Reply from GO Outdoors - Ambleside (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Staff in Ambleside store were very…
Staff in Ambleside store were very helpful when purchasing a pair of walking shoes
April 9, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Really comfortable quality inflatable bed at great price
I was preparing a spare room for Norwegian friends visiting and needed a double bed-inflatable as the room is too small for a permanent ouble bed.
I explained to the attentive member of staff in Ambleside who recommended the one I bought. Great price and easy to inflate/deflate.I slept on it that evening for a trial before making the bed up for my friends .
They said it was really comfortable and I verify that. Really pleased with the service and product.
Thankyou so much.Gwenda
April 2, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great experience
The shop (Ambleside) was well laid out easy to find items staff where very helpful opened a changing room for me to try some shorts on .
I bought the shorts (good price) and will definitely return in the future.
March 24, 2025
Reply from GO Outdoors - Ambleside (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Good customer service
Good, friendly service. Nothing was too much trouble. Also got a great deal on my walking shoes.
March 21, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Friendly
Friendly. Helpful staff.
Shop had what I was looking for.
Used discount card too.
March 24, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great staff
I was really impressed by the member of staff that served me. She was knowledgeable and very helpful. The store had exactly what I was looking for and at a reasonable price. Then, having signed up to the Go Outdoors membership scheme the price became fantastically good.
March 23, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Go Outdoors
The girl behind the till was excellent, very helpful knowledge of product and searched for my previous membership. Whenever we need any gear for our motorhome expeditions, Go Outdoors, is where we will head to.
March 12, 2025
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Helpful staff (Gabriel and Carl)
Helpful staff (Gabriel and Carl)
Informative about the boots I bought. Provided useful information 😀
March 17, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
The lass working on Sunday on footwear…
The lass working on Sunday on footwear was a star.
March 16, 2025
Unprompted review
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Ambleside (Express)
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
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